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08 min read. is the government’s official GST website and is also known as the GST Portal /GSTN portal. It facilitates numerous services for taxpayers ranging from obtaining GST registration, filing of GST returns, application for refunds, to the time a taxpayer applies for the cancellation of the GST registration.

The important aspect of the GST regime is that the tax administration must have a strong backing of technology. This means that the taxpayers will no longer be required to visit the tax departments in person for assessments and submit the applications or returns, although facilitation centres are present across India.

The GST portal allows all communications to be done on it, such as approving, rejecting, or responding to applications. It includes intimation of notices by the department and window to respond to the same by taxpayers.

This is the layout of the home page of the GST portal before a user logs in:


The GST portal can be accessed by typing in any web browsers such as Internet Explorer 10+, Google Chrome 49+, Firefox 45+ and Safari 6+. It can be viewed best at 1024 x 768 resolution.

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Guide to using before logging in

Services (Registration, Challans, Refund Tracking)

There are five options provided under the ‘Services’ tab on the GST Portal.


1. Registration

First of all, the services tab contains the link for applying for a new GST registration. A person, being a supplier of goods as well as services is required to register under GST if his turnover exceeds the threshold of Rs 20 lakh (Rs 10 lakh for NE and hill states). In the case of a supplier of only goods, the limit is Rs 40 lakh subject to some conditions. The details of the threshold limit are explained in our article on GST Registration limits.

You can apply for the GST registration online on the GST Portal.

2. Payments

The next tab found is “Payments”. Any GST registered taxpayer can create a challan and make payment. There is an option to track status as well.

Also, use the ‘Track Application Status’ facility for the registration and refund on the GST portal.

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3. User Services

These services include:

  • The Holiday list
  • Generate a user ID for an unregistered user
  • Locate a GST Practitioner (GSTP)

4. Refunds

This option enables the user to track his refund application status.

5. e-Way Bill System

The e-way bill system tab guides you to the e-way bill portal. You can also access FAQs and the user manual on the e-way bill portal. The section includes other services such as Filing Clarifications, the GST Challan Creation, Locating a GST Practitioner, and Tracking Refund Application Status using the ARN number. To know ‘How to register for GST online’, please refer to our article.


This tab consists of a list of links to the Central Board of Indirect Taxes and Customs (CBIC) and states/UT commercial tax websites. The links host CGST act and rules, SGST act and rules and all other acts and rules relevant to GST. Also, the latest notifications, amendments and circulars around GST can be accessed therefrom.


The tab consists of two main sections – Offline Tools and GST Statistics.

1. Offline Tools

The government has both online and offline methods to file GST returns. The link for GST offline tools provides the offline utility of the GST forms and returns as follows:

2. GST Statistics

The tab gives access to the metrics on the past filing trends on GSTR-1 and 3B as follows:

Search Taxpayer

You can search a taxpayer’s GSTIN/UIN or PAN to verify the details of the taxpayer or GSTINs registered under the PAN. This feature is available on the home page and also after logging in. You can also find a composition dealer who has opted in or out of the scheme by entering either the GSTIN or the state from which he is registered.

Help and Taxpayer Facilities

The help tab on the GST portal homepage contains many how-to guides, ‘System requirements’ for various GST filings, ‘User-manuals, Videos and FAQs’ and a link redirecting users to the grievance redressal portal. Further, advisories on new facilities, a list of errors with resolutions are available. A list of GST Suvidha Providers (GSPs) and a list of free accounting and billing software are the latest additions to the GST portal. These have been made available to the user on the GST portal to resolve any issue or doubt in the return filing process, GST registration, etc.

gst portal


This is a new tab on the GST portal which takes the taxpayer to a page with a clickable link that redirects him to the e-invoice portal.

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There are four more sections on the GST Portal that can assist the user in his GST return or form filings:

1. News | Updates | Events

On scrolling down, you can see all the GST news like the change in due dates, GSTN system updates and change in the filing processes under this section.

2. Register/Find a Taxpayer/GST Practitioner

This section helps the user register as a taxpayer or GST Practitioner under GST. It also provides a search tool to find a taxpayer or locate a GST practitioner.

3. Popular Help Topics

This section lists down some of the frequently asked questions such as how to apply for a refund, how to opt into the composition scheme, etc.

4. Important Dates

In the ‘Important Dates’ section, the upcoming GST returns deadlines are notified for the users. Any change in the notified dates can be seen here.
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Guide to using after logging in

How to login to the GST portal?

You can log in to your GST portal account by clicking on the ‘Login’ button found at the top right-hand corner on the homepage.

The home page of the after you log in contains the following options:


Dashboard section appears on the screen once you log in to GST portal. You can access your profile, notice(s), order(s) with one click on this dashboard page. Also, the taxpayer can file returns or create a tax payment challan from this screen.

Services (Registration, Returns, Challan)

Apart from the services offered before logging in, the GST portal provides you with an elaborate list of services once you log in.

(a) Under the Registration tab, there is an additional facility to amend non-core fields of the GST registration.

How to register on

Every person is required to register for GST when the annual turnover exceeds the threshold limit through the GST portal. It is a simple 11-step process to register on the government’s GST portal.

(b) Under the Ledgers tab, you can access the following:

(c) Under the Returns tab, you can explore the following options:

(d) Under the Payments tab, you will find these:

(e) After logging in, you have access to the following list of services:

(f) Under the Refunds tab, you will have the below options to choose:

The rest of the tabs such as the ‘GST Law’, ‘Search Taxpayers’, ‘Help’ and ‘e-Way Bill System’ offers you the same options even after logging in to the

A quick view of services provided on the GST Portal ( once logged in

A registered user can log in to Once a user logs in these are the services available to a user. Click on the service to see the detailed guide.

  1. Application for Registration for Normal Taxpayer, ISD, Casual Dealer
  2. Application for GST Practitioner
  3. Opting for Composition Scheme (GST CMP-02)
  4. Stock intimation for Composition Dealers (GST CMP-03)
  5. Opting out of Composition Scheme (GST CMP-04)
  6. Filing GST Returns
  7. Payment of GST
  8. Filing Table 6A of GSTR-1 (Export Refund)
  9. Claim Refund of excess GST paid (RFD-01)
  10. Transition Forms (TRAN-1, TRAN-2, TRAN-3)
  11. Viewing E-Ledgers
  12. Furnish Letter of Undertaking(LUT) (RFD-11)

Other than the above changing non-core fields, browsing notices received, filing ITC forms, and engage/disengage GST practitioner are some of the other services provided by the GST Portal/GSTN.

Learn everything about GST

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ClearTax provides the following services to make your entire GST learning and GST return filing easier :

  1. ClearTax HSN Code and Rate Finder –Search for GST rate on a product and the HSN or SAC code by just typing in the name of the product in the HSN Code and Rate Finder.
  2. ClearTax GSTIN Search Tool – Search and validate the existence and correctness of GSTIN just by copy-pasting the relevant GSTIN using our GSTIN Search Tool.
  3. ClearTax GST Software – You may raise GST compliant invoices of any kind, match with GSTR-2A and file GST returns using ClearTax GST Software. Also, try the ClearTax GST Desktop app to complete the end-to-end filing of the GST returns without visiting any other portal. It is quick and easy.
  4. ClearTax E-WayBill Software – Generate and manage e-way bills seamlessly using the ClearTax EWayBill Software.
  5. ClearTax e-Invoicing Software – Get ready for e-invoicing with ClearTax’s “easy-to-connect, easier-to-scale” e-Invoicing solution by 1st April 2020.
  6. ClearTax’s e-Learning Course With Certification – New to GST? With the e-learning course, become an expert in all concepts of GST, including the proposed new GST return filing system.
  7. Section 206AB – Finance Act 2021 introduced new sections 206AB and 206CCA levying a double TDS rate for the non-filers of ITR of two previous years.
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