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GST Filing & Reconciliation Simplified

with ClearTax GST Software

Over the last few days, ClearTax has processed lakhs of invoices and helped thousands of businesses successfully complete their GSTR-1 filing. We also learnt that JSON error may occur when uploading invoices to the GSTN portal.

To make filing easier for the community of businesses and CAs, we have created a handy document with the known JSON errors faced by users, what each error means and their solutions. This should also help you when you file future returns.

JSON Error

 

Facing JSON errors while uploading invoices to government portal while filing GSTR 1?

While uploading your return through ClearTax, we provide you an option to validate your invoices, through this validation any invoice which bear any error will be summarized and presented to you in a downloadable report.

Let’s understand each step in detail

  • Click on ‘Validate data before Upload’

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  • A report will be downloaded on your computer.
  • As you open this report, you will notice that it contains a list of all invoices which bear any error along with exact details of the error.
  • The invoices are segregated according to their nature of supply.

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  • Any error is explained along with appropriate action to be taken to rectify the error and the associated invoice.

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  • You must rectify the error and again click on ‘Validate data before Upload’. Once the report has nil errors, you can proceed with uploading your data.

Read below for a complete explanation of each error and the solution to each error.

Error numberError descriptionExplanation of Errors & Solutions
RET191106Error in Json structure validation
  1. Your GSTIN mentioned in CT GST is wrong
    • Modify the GSTIN mentioned in CT GST

  2. Your GSTIN mentioned in CT GST is right
    • Reach out to gst-json-errors@cleartax.in
RET191113The GSTIN is invalid. Please provide a valid GSTIN
  1. This is because the you have mentioned an invalid GSTIN for your customer. Download JSON report and open in Word Doc. Search for the error number ‘RET191113’. You will see the invoices where the issue has occurred. Note the invoice numbers (‘inum’). Correct these invoices with the customer’s right GSTIN and then reupload to GSTN portal
RET191114Date is Invalid. Date of invoice cannot be before registration date.Date mentioned in invoice is earlier than the date your customer got his GSTIN registration done. Move the invoices to B2C(S) section, i.e. delete the customer’s GSTIN mentioned in these invoices. Re-compute B2C(S) summary. Reupload to govt portal. Please note that Your customer will not be able to get Input Tax credit in such cases since he was not registered for those Invoice dates.
RET191115Invoice number does not exist. Please enter a valid Invoice number.Check the format of Invoice number. It can be maximum 16 characters long alphanumeric and may contain only ‘-’ or ‘/’ as special characters. No other types of special characters are allowed.
RET191117Rate can not be repeatable. Kindly aggregate
  1. This issue has been fixed. If you still see this error message, escalate to Dev-on-call
RET191124Original Invoice is Invalid. Original invoice cannot be tracked. Please enter correct invoice number and date.Check if the invoice number mentioned in the CDN (‘inum’) is already uploaded. If not uploaded, upload the invoice first and then the CDN
RET191133 Invoice already exist with different CTIN or same CTIN. Please delete the existing invoice and re-upload againThis occurs because of duplication of invoices. Check if same invoice is already uploaded on govt portal. If already uploaded,
  1. Check if there are no changes to the invoice data between the one that’s already uploaded and the one you are trying to upload now
    • IF this is the case, you can ignore this error

    • If this is not the case, delete the old invoice on the government portal. Upload the new invoice
RET191148No section data or Gross Turnover is available to process the request
  1. Are you trying to file a NIL return?
    • If yes, read our guide on NIL return

  2. If you're not trying to file a NIL return, you're uploading no invoices
    • Populate invoices before trying to upload
RET191150IGST is mandatory for interstate supply and CGST & SGST should not be present.
  1. Did you mean it to be an ‘inter-state’ supply
    • Remove SGST and CGST rates. Add IGST rate

    • Check if your customer’s state code is mentioned correctly in Place of Supply.


  2. Did you mean it to be an ‘intra-state’ supply
    • Remove IGST rates. Add SGST and CGST rates

    • Check if your customer’s state code is mentioned correctly in Place of Supply.


RET191166Decryption/Decoding failed
  1. Reach out to gst-json-errors@cleartax.in
RET191175The rate entered is not valid according to the Rate List
  1. Invoice contains non-GST tax rates.
    • The rates should be one of the following 0,0.25,5,12,18,28 in case of IGST

    • The rates should be one of the following 0,0.125,2.5,6,9,14 in case of CGST and SGST


  2. Invoice contains decimal tax rates
    • The rates should be one of the following 0,0.25,5,12,18,28 in case of IGST

    • The rates should be one of the following 0,0.125,2.5,6,9,14 in case of CGST and SGST


RET191179The Place of supply and statecode of the Supplier should be different for Inter State supply
  1. Did you mean it to be an ‘inter-state’ supply
    • Check if your customer’s state code is mentioned correctly in Place of Supply.

    • Check if your State code is right


  2. Did you mean it to be an ‘intra-state’ supply
    • Check if your customer’s state code is mentioned correctly in Place of Supply.

    • Check if your State code is right


RET191205Tax amounts are not in line with the taxable value and the declared tax rate(Tax rate percentage). Please edit the tax amount or taxable valueThis error is thrown up in two cases:
1. For the Data already uploaded but not filed prior 22nd February 2018,
2. For uploads made after 22nd February 2018

Solution: The resulting figure of the Tax amount of each line item against the sales invoices or any other such documents, should be equal to Taxable value * Tax rate rounded up to 2 digits.

Example: If taxable value = Rs. 100.53 and tax rate = 28%, then tax amount should be Rs. 28.15. Values such as 28, 28.1, 28.148, 28.1484, 28.1, 28.20, 29 will result in error from GSTN.

After making the necessary correction to excel data upload again.
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