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EPFO Claim Status - EPF Claim Status Check Online

Updated on: Sep 25th, 2023

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271 min read

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Employees’ Provident Fund (EPF) is a government-backed savings scheme intended to help employees cover their expenses once they retire. General Provident Fund (GPF) is the government employees’ version of EPF. Most commonly, the EPF or GPF is referred to as just ‘PF’.

Under the PF scheme, both employee and the employer contribute monthly to the EPF account of the employee. The minimum contribution that employees should make is 12% of their basic salary. The employer too shall contribute with the same amount, i.e. 12% of employees basic salary.

 

Latest Updates

The government has decided to retain the EPF interest rate of 8.10% for the financial year 2022-23.

Eligibility to Apply for EPF Claim

An individual having an EPF account is eligible to raise an EPF withdrawal claim for the EPF funds in the following situations:

  • A 100% claim of the EPF corpus can be raised after retirement, i.e. after 55 years. Early retirement is not valid for claiming the entire EPF amount.
  • A 90% claim of the EPF amount can be applied for a year before retirement, i.e. at 54 years. 
  • A 75% claim of the EPF amount can be raised in case of unemployment, and the rest 25% can be transferred to the new EPF account after regaining employment.
  • A 100% claim of the EPF account can be raised after two months of unemployment.

How to Apply for EPF Claim?

You can start your application for EPF withdrawal process in two ways:

  1. Physical application
  2. Online application

PF Claim Offline

Download the new Composite Claim Form (Aadhaar)/Composite Claim Form (non-Aadhaar) to withdraw the EPF balance.

Composite Claim Form (Aadhaar)

  1. Use the Composite Claim Form (Aadhaar) if you have seeded your    
    Aadhaar and bank details on the UAN portal and if your UAN is activated.
  2. Fill and submit the form to the respective jurisdictional EPFO office without the attestation of the employer.

Composite Claim Form (Non-Aadhaar)

  1. You can use the Composite Claim Form (Non-Aadhaar) if the Aadhaar and bank details are not seeded on the UAN portal.
  2. Fill and submit the form with the employer’s attestation to the respective jurisdictional EPFO office.

One may also note that in case of partial withdrawal of EPF amount by an employee for various circumstances as discussed in the above table, very recently, the requirement to furnish various certificates has been alleviated, and the option of self-certification has been introduced for the EPF subscribers. 

PF Claim Online Application

The EPFO has come up with an online withdrawal facility, which has made the entire process more comfortable and less time-consuming.

Prerequisites

To apply for the withdrawal of EPF online through the EPF portal, make sure that the following conditions are met:

  1. The Universal Account Number (UAN) is activated, and the mobile number used for activating the UAN is in working condition.
  2. The UAN is linked with your KYC, i.e. Aadhaar, PAN, bank details, and the IFSC code.

If the above conditions are met, there is no need for the previous employer to attest to your withdrawal application. 

For detailed EPF withdrawal application procedure with guiding screenshots, click here

Prerequisites to Check EPF Withdrawal Status

To know the status of your claim, the following information should be available to you:

a. Universal Account Number (UAN)

b. EPF regional office of your employer

c. Employer details

d. Extension code (if relevant)

Keep the above information/documents handy, and then follow the below steps to check the status of your claim online.

How to Check Your PF Withdrawal Status?

A request has to be raised through The Employees’ Provident Fund Organisation (EPFO) to withdraw from your PF account. The EPFO is a statutory body under the Ministry of Labour and Employment. After placing a request for PF withdrawal, you may not know the status of your request. The EPFO has launched online and offline process to see the status of your requisition. Below are the ways to check the status of your EPF withdrawal claim.

1. Using EPFO Website

Step 1: Go to the EPFO website. Click on ‘Services’ followed by the ‘For Employees’ option.

 

Step 2: Click on ‘Know Your Claim Status’.

Step 3: Click on the link, and it will redirect you to the member passbook application.

Step 4: Login by entering the Universal Account Number (UAN), password and captcha.

Step 5: Now, you will find the option of ‘View Claim Status’. Click on the same and view your claim status.

SMS Alerts From EPFO

For the claimant’s benefit, the EPFO also sends alerts via SMS if a mobile number has been linked to the account. The SMS is sent in the following two instances.

1. On receipt of claim application.

2. On transfer of funds to the claimant’s bank account.

There could be income tax implications on your EPF withdrawal under specific scenarios.    

Refer to ClearTax’s page to know more about the taxability of EPF withdrawal.

2. Using UAN Member Portal

Step 1: Log in to the UAN Member Portal through UAN and Password.

Step 2: Under the ‘Online Services’ tab, click the ‘Track Claim Status’ option.

Step 3: The status of the withdrawal claim will appear on the screen.

3. Using the UMANG App

Employees can check their PF transfer/withdrawal claim status online using the UMANG app. The UMANG app must be downloaded and is available on both iOS and Android platforms. Nevertheless, employees should have their mobile numbers updated with their UAN. Follow the steps mentioned below to know your claim status via the Umang app:

Step 1: Download and install the UMANG app on your mobile phone using Play Store or App Store. Log in to your EPFO account, there will be 2 options – ‘MPIN’ and ‘Login with OTP’. Key in your mobile number and select your preferred option.

Step 2: When you select ‘Login with OTP’, you will get an OTP on your registered mobile number. Enter it in the space provided and login into your EPFO account.

After entering your OTP, click on ‘Login’.

Step 3: You will then be redirected to the EPFO portal main page. Here, select ‘Employee Centric Services’.

Step 4: Select ‘Track Claim’ and you will then be redirected to a page where you can view your claim status.

Step 5: If you have no claims, the screen will be displayed as below. In case you have claims, the screen will display your claim status details.

4. By Giving a Missed Call

Employees can check the status of their PF claim by giving a missed call to 011-22901406 using their registered mobile number. Nevertheless, an employee has to link their mobile number with their UAN. An employee has to update their Permanent Account Number (PAN), Aadhaar, and bank account information on the UAN portal.

An employee will not incur any kind of charges since the call would automatically get disconnected post two rings. The claim details will be sent via SMS on an employee’s registered mobile number.

5. By Calling EPFO Toll Free Number

Employees can check their EPF withdrawal/transfer claim status by calling on the EPFO 24×7 customer care number – 1800 118 005. Employees need to keep their PF Account Number or UAN handy as the helpline officer will ask for it for checking the status of the claims.

6. Via SMS

An employee can also check the status of a PF claim via SMS. An employee needs to link their mobile number with the UAN portal. An SMS needs to be sent from that mobile number.

SMS needs to be sent to 7738299899. SMS format will be ‘EPFOHO UAN LAN’. Here ‘LAN’ refers to the language an employee would like to get the details in.

Refer to the table below for the different language options and the respective language codes you need to use:

LanguageCode
EnglishENG
PunjabiPUN
MarathiMAR
TeluguTEL
MalayalamMAL
HindiHIN
GujaratiGUJ
KannadaKAN
TamilTAM
BengaliBEN

What are the types of PF Claim Status?

EPF Withdrawal is a step by step process and there are various stages of EPF claim status, which are described below: 

EPF StatusMeaning
Payment under process1. Claim is still in process   

2. The status will change to claim settled after EPFO transfers money to your bank account.
Settled1. Claim has been accepted and processed by EPFO.   
2. Money is already transferred to the bank or it will happen soon.
RejectedThe previous or current employer could reject your claim due to various reasons such as:   

1. When there is a mismatch in details.   
2. When there is a signature mismatch.   
3. When the signed claim printout is not submitted in less than 15 days after making an online claim.
Not availableThe claim is not yet processed.

How to Cancel EPF Withdrawal Claim?

There is no option to cancel the EPF claim request online. An individual can contact the EPFO regional office to cancel the EPF withdrawal claim request raised online.

EPF Claim Form

  • Form 13: To transfer the accumulated EPF fund to a new EPF account when the job is changed.
  • Form 14: To pay for a LIC policy.
  • Form 31: To raise a claim for advance or temporary EPF withdrawal.
  • Form 10 D: To claim pension fund when the EPF account holder is below 58 years and has to leave an establishment or company owing to physical disability.
  • Form 20: To raise EPF claim by a nominee of the deceased EPF member account.
  • Form 10C: To claim withdrawal benefit or scheme certificate as per the Employees' Pension Scheme. 

Frequently Asked Questions

1.  How many days will it take to claim PF amount?

Through online mode it takes 4-5 days whereas in offline mode also it takes a maximum of 20 days as stated in the EPF scheme. 

2. Why my PF claim status is still under process?

PF claim status under process means that your claim is under review at the PF office. After checking your claim request, they will send your PF money to your bank account. 

3. How do I know my PF withdrawal is approved?

Apart from the option of checking the request status online, EPFO sends SMS alerts to your registered mobile number in the following cases:

  • EPF claim application received
  • Funds transferred to claimant's bank account

4. What to do if PF claim is pending?

If it is pending from previous employer, contact them to approve your request. Otherwise you just have to wait until the PF office verifies your request and transfers the amount to your bank account. 

5. How much time it will take after EPF payment sent via NEFT?

In general, all claim requests are settled within 20 days. In case of NEFT payments, the process may take upto 3 days at EPFO level and upto 3 days at bank level. 

6. I have been jobless for more than one month. Can I withdraw from EPF?

No, to withdraw EPF because of being jobless, the period of unemployment must exceed three months.

7. Is Aadhaar necessary for filing an online EPF claim?

Yes, Aadhaar is necessary to file an online claim.

8. Is documentary evidence mandatory to withdraw EPF?

Yes, you will have to produce documentary evidence to withdraw EPF.

9. What is the eligibility to claim EPF?

EPF eligibility is determined by the amount of time spent in service, and it differs across conditions.

10. Do I need the employer’s approval to file claims?

No, the latest amendments have alleviated the need to seek employers’ approval to file EPF claims.

11. What is Form 10C and Form 19?

Form 10C is used for pension withdrawal; Form 19 is used for Provident Fund withdrawal.

12. Is it possible for an employer to reduce its share of contribution towards EPF?

No, an employer cannot reduce its share of contribution towards EPF. It will be considered illegal if an employer reduces its contribution.

13. What is the retirement age to withdraw the entire EPF amount?

The retirement age to withdraw entire EPF amount is 55 years.  Although 90% of the EPF corpus can be withdrawn at the age of 54, one year before retirement. 

14. How can to withdraw the EPF amount of a deceased employee? 

The nominee of the PF account or the legal heir of the deceased employee can withdraw the PF account balance by submitting Form 20 to the PF office. They can withdraw the EPS or pension amount through Form 10D. 

Related Articles

EPF Calculator

How to Link Aadhaar with UAN and PF

Income Tax on EPF Withdrawal

Online EPF Withdrawal Procedure

EPF Registration For Employers

Budget 2023 Highlights

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