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If you filed your original Income Tax Return for the year through an eligible ClearTax DIY or Assisted Filing plan, you’re covered at no extra cost, subject to the Terms & Conditions. Not sure whether your plan qualifies? Ask us through Help on your ClearTax dashboard and we’ll check.

The assessment year for which you filed your original return through ClearTax. If a notice relates to a different or earlier year, share it anyway and we’ll check whether it’s covered.

Section 139(9) notices (defective returns) and Section 143(1) intimations are covered. For NUDGE communications (the Income Tax Department’s prompts asking you to review information in your return), we’ll help you understand what they mean. Other notices, such as scrutiny or reassessment, fall outside free cover, and we’ll tell you the cost upfront.

Go to Help on your ClearTax dashboard and share the complete notice: all pages and attachments, not just a screenshot of the demand. Our assistant raises a request with a tax expert for you.

That’s what Notice Protect is for. Share it with us, and our experts will explain what the Income Tax Department is saying and what, if anything, you need to do.

We typically respond within 24 hours of receiving the notice and any documents we need. That’s an estimate, not a guarantee. If your deadline is less than 24 hours away, share the notice through Help on your dashboard right away. Contacting us doesn’t extend or pause the Income Tax Department’s deadline.

Our experts will review your case and explain the process. Some work falls outside free cover, for example a revised return, an additional form, fresh return data or extra schedules. If anything is chargeable, we’ll tell you the cost before we begin.

If our review finds the issue was caused by an error on our side, we’ll resolve it at no extra cost to you.

The corrective work may fall outside free Notice Protect, for example a missed Form 10-IEA, income that wasn’t declared, or a missing schedule or disclosure. We’ll still explain the notice, and we’ll tell you the cost of any paid work upfront.

No. Any tax, interest, fee or penalty payable to the Income Tax Department remains yours to pay. We’ll help you understand the amounts and what they’re for.

No one can. Only the Income Tax Department decides the outcome of a notice, demand or rectification. What we do is help you understand it and guide you through every next step.

No. Free help for NUDGE communications covers explaining what they mean. Preparing or revising a return, or filing schedules such as FA, FSI or TR, is a separate paid service.

No. Free cover is limited to what the Terms & Conditions describe. Additional filings, revised returns, extra forms, fresh return preparation, and proceedings outside free cover (such as scrutiny, reassessment or information-seeking notices) may be chargeable, and we’ll always tell you before you pay anything.

Free Notice Protect doesn’t apply, but our paid Notice Management service can still help. See our Notice Management plans, and we’ll tell you the cost upfront.

There’s nothing to activate: every eligible return is covered from the day you file. When you receive a notice, share it through Help on your ClearTax dashboard. We’ll raise a request you can track there and keep you updated.