The CFO sat in his office, staring at his reflection in the massive glass window overlooking the city skyline. He had asked the Genie for two wishes so far — one to eliminate GST notices and another to automate compliance. But instead of peace, he found himself navigating a new kind of chaos.
The automation had worked—but only on the surface. His team was drowning in exceptions, discrepancies, and misclassifications of data. Vendors weren’t uploading invoices properly, reconciliation was still a struggle, and outsourcing partners lacked internal context. Missing or mismatched credits were more than a minor inconvenience — they were undermining the company's cash flow. Every day that the credits went unclaimed or unprocessed meant a significant chunk of working capital was tied up.
His system was efficient, but it wasn’t intelligent.
He had hoped that the Genie’s magic would have granted him the relief he so desperately needed, but the truth was far more complicated than he had imagined.
“This isn’t sustainable,” he muttered. GST was supposed to be simple. But every year, the complexity has only gone up!
The CFO stood up, pacing slowly across the room, hands clasped behind his back. The clock on the wall ticked louder than ever.
He called for an emergency meeting.
As he reviewed the reports with the team, the numbers in front of him were stark.
1. ITC utilisation reports: Delayed ITC claims stuck 5Cr worth of working capital every month.
2. Reconciliation reports: Ignoring invoice mismatches resulted in automated notices from the government and resulted in a 1Cr interest payment every quarter.
3. Vendor analysis report: More than 10Cr worth of ITC is getting blocked every month due to delays in invoice uploading by vendors.
Today, CFOs must oversee tasks in tax operations for mandatory compliance and handle compliance risks requiring proactive risk mitigation.
The CFO leaned back in his chair, rubbing his temples as the weight of his responsibilities bore down on him.
He wasn’t just managing finances anymore; he had become the company’s tax collector, defendant, detective, and vendor gatekeeper all at once.
He was now responsible for ensuring vendor compliance, accurate TDS collection, and timely invoice uploads, with the pressure shifting onto companies like his. If anything slipped through the cracks, his company paid the price.
CFOs have tried to solve this with Excel, software, and automation, but each solution only addresses a small part of the big problem. Could there be a better way?
The CFO sent his team away as the realisation hit him. He knew the risks of ignoring these issues were enormous. He looked at his computer screen, contemplating his third wish. He wondered if there was something that could bridge the gap between the government’s expectations, the ERP’s language, and the nuances of his vendors’ practices; because he couldn’t afford to ignore this anymore.
He needed a tool that could interpret the data, understand the exceptions, and connect the dots that his team couldn’t.
He knew what his next wish should be.
With a sigh, the CFO reached for the lamp and rubbed it. Instantly, the room filled with smoke, and the Genie reappeared, grinning as always.
“Well, well, well,” the Genie said, stretching. "Back so soon?" the Genie says as if he had been waiting for this moment.
"You look troubled, CFO. How long can you keep chasing the solution you think you need?"
The CFO exhaled, his fingers tightening around the edge of his desk. He had one wish left.
“I want a technology that establishes a single source of truth which would solve all my problems,” said the CFO.
His mind raced through every conversation, every sleepless night, every red flag he had ignored. Was he about to make the same mistake again? The weight of the decision presses down on him. Did he really know what to wish for? Or was he about to break everything for good?
Find out in the next chapter…