The Central Board of Direct Taxes (CBDT) launched the new income tax e-filing portal ‘www.incometax.gov.in’ on 7th June 2021, replacing the earlier portal ‘www.incometaxindiaefiling.gov.in’. This new portal has been redesigned to provide taxpayers with a more modern, user-friendly, and seamless experience for filing their income tax returns (ITRs) and accessing other tax-related services. All taxpayers are now required to carry out their tax compliance tasks through this new portal.
The Central Board of Direct Taxes (CBDT) launched the New Income Tax 2.0 Portal on 7th June 2021, replacing the older portal. This upgrade was aimed at offering a more intuitive, user‑friendly experience for filing ITRs and managing tax-related tasks.
The e-filing 2.0 website is simple and user-friendly and is equipped with the features listed below:
ITR Processing
The new user-friendly portal will immediately process a taxpayer's income tax return. This will enable faster refunds to the taxpayers.
Free ITR Preparation Software
The Income Tax Department offers free ITR preparation utilities in both Excel and Java formats to help taxpayers file their returns easily. These utilities are updated every financial year to reflect changes in ITR forms. Taxpayers can either download these tools or file directly online through the e-filing portal. With built-in interactive questionnaires, the software simplifies the process of preparing and submitting your Income Tax Return.
Call Centre Services
The new web portal is integrated with a ‘new call centre’ for immediate response to queries. Additionally, detailed FAQs, tutorials, videos, and chatbot/live agents address taxpayers’ issues.
Single Dashboard Interaction
A taxpayer can see all the interactions, uploads, and pending actions in a single dashboard along with the follow-up action.
Multiple Payment Options
The new Income Tax Portal offers a wide range of convenient payment options for taxpayers. You can now pay your taxes using RTGS/NEFT, credit card, UPI, or net banking from any bank account. This flexibility makes tax payments quicker and hassle-free.
Pre-filled ITRs
The new Income Tax Portal enables automatic pre-filling of key income details in your ITR. Information such as salary, income from house property, business/profession, interest, dividend, and capital gains can now be pre-filled. This is possible once employers, banks, and other institutions upload their TDS and SFT statements, thus making ITR filing faster, easier, and more accurate.
Annual Information Statement (AIS)
The Annual Information Statement (AIS) provides a detailed overview of a taxpayer’s financial transactions in a given financial year. It displays information from Form 26AS and includes TDS, SFT, and other financial data. Taxpayers can view both the reported value and the modified value updated based on their feedback, ensuring better accuracy and transparency in tax compliance.
The National Faceless Appeals Centre (NFAC)
It has been set up to implement the Scheme and facilitate the centralized conduct of e-appeal proceedings. This includes assigning appeals for disposal to Commissioners of Income Tax (Appeal) units through an automated allocation system.
Electronic verification
Taxpayers can electronically verify their returns using methods such as Aadhaar OTP, net banking, or digital signature.
Communication with the Income Tax Department
The Income Tax Portal offers a centralized communication system where taxpayers can receive notices, respond to queries, and view assessment orders all in one place. There's no need to visit tax offices or follow up offline, as all interactions, updates, and submissions are securely managed within the portal itself.
Pre-validate bank account to get income tax refund
Upon the filing of ITRs, the income tax department will review them and process the refund, if any. Such refunds are now transferred electronically to your bank account linked with your PAN.
Registered taxpayers can log in to the new income tax portal using their PAN number as the user ID and their password.
For new taxpayers who are yet to register, the portal provides an easy registration process where they need to enter details such as PAN, date of birth, phone number, and email ID to create their account. Once registered, taxpayers can access all e-filing services, file returns, check refund status, and manage their tax compliance online.
The following are improvements made in e-filing portal 2.0 from the previous e-filing portal:
It's aim is to improve taxpayers' experience when they file their income tax returns.
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