Income Tax New Portal 2.0 - Login, Registration, Features & Improvements

By CA Mohammed S Chokhawala

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Updated on: Aug 4th, 2025

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2 min read

The Central Board of Direct Taxes (CBDT) launched the new income tax e-filing portal ‘www.incometax.gov.in’ on 7th June 2021, replacing the earlier portal ‘www.incometaxindiaefiling.gov.in’. This new portal has been redesigned to provide taxpayers with a more modern, user-friendly, and seamless experience for filing their income tax returns (ITRs) and accessing other tax-related services. All taxpayers are now required to carry out their tax compliance tasks through this new portal.

New Income Tax Portal Launch Date

The Central Board of Direct Taxes (CBDT) launched the New Income Tax 2.0 Portal on 7th June 2021, replacing the older portal. This upgrade was aimed at offering a more intuitive, user‑friendly experience for filing ITRs and managing tax-related tasks. 

Features of e-Filing Portal 2.0

The e-filing 2.0 website is simple and user-friendly and is equipped with the features listed below:

ITR Processing 

The new user-friendly portal will immediately process a taxpayer's income tax return. This will enable faster refunds to the taxpayers.

Free ITR Preparation Software

The Income Tax Department offers free ITR preparation utilities in both Excel and Java formats to help taxpayers file their returns easily. These utilities are updated every financial year to reflect changes in ITR forms. Taxpayers can either download these tools or file directly online through the e-filing portal. With built-in interactive questionnaires, the software simplifies the process of preparing and submitting your Income Tax Return.

Call Centre Services

The new web portal is integrated with a ‘new call centre’ for immediate response to queries. Additionally, detailed FAQs, tutorials, videos, and chatbot/live agents address taxpayers’ issues.

Single Dashboard Interaction

A taxpayer can see all the interactions, uploads, and pending actions in a single dashboard along with the follow-up action.

Multiple Payment Options

The new Income Tax Portal offers a wide range of convenient payment options for taxpayers. You can now pay your taxes using RTGS/NEFT, credit card, UPI, or net banking from any bank account. This flexibility makes tax payments quicker and hassle-free.

Pre-filled ITRs

The new Income Tax Portal enables automatic pre-filling of key income details in your ITR. Information such as salary, income from house property, business/profession, interest, dividend, and capital gains can now be pre-filled. This is possible once employers, banks, and other institutions upload their TDS and SFT statements, thus making ITR filing faster, easier, and more accurate.

Annual Information Statement (AIS)

The Annual Information Statement (AIS) provides a detailed overview of a taxpayer’s financial transactions in a given financial year. It displays information from Form 26AS and includes TDS, SFT, and other financial data. Taxpayers can view both the reported value and the modified value updated based on their feedback, ensuring better accuracy and transparency in tax compliance.

The National Faceless Appeals Centre (NFAC)

It has been set up to implement the Scheme and facilitate the centralized conduct of e-appeal proceedings. This includes assigning appeals for disposal to Commissioners of Income Tax (Appeal) units through an automated allocation system.

Electronic verification

Taxpayers can electronically verify their returns using methods such as Aadhaar OTP, net banking, or digital signature.

Communication with the Income Tax Department

The Income Tax Portal offers a centralized communication system where taxpayers can receive notices, respond to queries, and view assessment orders all in one place. There's no need to visit tax offices or follow up offline, as all interactions, updates, and submissions are securely managed within the portal itself.

Pre-validate bank account to get income tax refund

Upon the filing of ITRs, the income tax department will review them and process the refund, if any. Such refunds are now transferred electronically to your bank account linked with your PAN. 

New Income Tax Portal Login and Registration

Registered taxpayers can log in to the new income tax portal using their PAN number as the user ID and their password. 

For new taxpayers who are yet to register, the portal provides an easy registration process where they need to enter details such as PAN, date of birth, phone number, and email ID to create their account. Once registered, taxpayers can access all e-filing services, file returns, check refund status, and manage their tax compliance online.

Improvements in e-Filing 2.0 Portal

The following are improvements made in e-filing portal 2.0 from the previous e-filing portal:

  1. Enhanced security features
  2. More user-friendly interface
  3. Faster processing times

It's aim is to improve taxpayers' experience when they file their income tax returns.

Related Articles

How To Register PAN On New Income Tax E-Filing Portal?

How To File ITR Online

Frequently Asked Questions

What is e-filing portal 2.0?

E-filing portal 2.0 is upgraded version of the previous e-filing portal with certain improvements like improved security features, user-friendly interface and quicker processing. 

Why was the e-filing portal 2.0 launched?

It was launched to increase the ease of compliance of filing income tax returns for the taxpayers.

Can we use UPI to pay our Income tax using new e-filing portal?

Yes, you can pay your tax using UPI in new e-filing portal.

Will my account be locked if I enter the wrong password?

Yes, your account will be locked after 5 failed login attempts. You can unlock it using the "Unlock your account" feature, or it will automatically unlock after 30 minutes.

How to register dsc in income tax new portal?

To register your DSC on the new Income Tax portal, log in to www.incometax.gov.in, go to ‘My Profile’ → ‘Register DSC’, and ensure you have installed the emSigner utility. Plug in your DSC token, select your certificate provider, enter the token password, and click ‘Sign’ to complete registration. You will receive an on-screen confirmation once your DSC is successfully registered.

How to file Form 10e in new income tax portal?

Log in to the new e-filing portal (incometax.gov.in), then go to e-File → Income Tax Forms → File Income Tax Forms, select Form 10E, choose the applicable Assessment Year, and click Let’s Get Started. Fill in the relevant annexures (like Arrears, Advance Salary, Gratuity, etc.), then preview and e-verify—once submitted, you’ll receive an acknowledgement number confirming successful filing.

About the Author
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CA Mohammed S Chokhawala

Content Writer
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I'm a chartered accountant, well-versed in the ins and outs of income tax, GST, and keeping the books balanced. Numbers are my thing, I can sift through financial statements and tax codes with the best of them. But there's another side to me – a side that thrives on words, not figures. Read more

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