How to Close an Amazon Pay Later Account?

In today's fast-paced lives, most people are drawn to flexibility in making payments. Likewise, Amazon is one of the largest online retailers in the world, offering a wide range of payment services to ensure the convenience of its customers.

One such service is Amazon Pay Later, which allows you to make purchases and pay later. However, in case you no longer require this service, you can also close your account by following just a few steps. So, if you want to know how to close Amazon Pay Later accounts, read this article till the end to find out the same in detail.

What is Amazon Pay Later?

Since its inception in 1994, Amazon has been one of the most popular choices for purchases. With a range of services and shopping options, it has become the favourite of many. Hence, it is no wonder that people are mostly attracted to this company to make their shopping easier and more accessible.

Likewise, Amazon Pay Later is a digital credit facility that Amazon provides to its customers. It enables them to make their purchases immediately and pay for the purchased products later or in instalments. Amazon introduced this service to help its customers manage their finances efficiently while purchasing products from its site.

However, customers need to meet a few eligibility parameters to open their Amazon Pay Later account such as individuals must be aged above 21 years and have a decent credit history, PAN card, and other identity proofs issued by the Indian Government.

How to Close an Amazon Pay Later Account?

There can be several instances when you do not require the Amazon Pay Later account. However, the company allows you to close Amazon Pay Later accounts only after all your outstanding dues are cleared. You can refer to the following steps to close your Amazon Pay Later account:

Step 1: Clear Off Outstanding Balance

It is crucial to ensure there are no outstanding dues left in your Amazon Pay Later account. Only after clearing the dues, Amazon can process your closure request. You can check the same by logging into your Amazon Pay Later account. On the dashboard, you will find the due date and due amount.

If you have no balance left, you are good to go. However, if you do have a balance, make sure to pay it off using your banking cards or online banking services.

Step 2: Visit the Amazon Pay Later App

Once you have paid off the outstanding balance, you can close your Amazon Pay Later Account by logging into your Amazon account. Once you log in, go to ‘Menu’ and navigate to the ‘Customer Service’ page. You can click here to go to the ‘Customer Service’ page.

Step 3: Initiate the Closure of Your Account

On the ‘Customer Service’ page, scroll down and click the ‘Talk to us’ option. Next, select the ‘Amazon Pay’ option under the ‘Task Unrelated to Order’ section. Now select the option ‘Amazon Pay Later’ and then click on ‘I want to close my Amazon Pay Later account’.

Step 4: Confirm the Closure of Your Account

Select the reason for your account closure and click the ‘Close APL Account’ option. Confirm that you don’t have any outstanding dues. Again, select the reason for closure and click ‘Submit’. The company can take 10 working days to process your request.

Step 5: Check Your Account Status for Final Confirmation

You shall receive a confirmation regarding the closure of our Amazon Pay Later account. You can always check and confirm if you can access your account. If you can no longer access your account, you can be assured the company has processed your request. If your account is not closed within 10 working days of submission of your request, you can contact the Amazon customer support team to close your account.

Amazon Pay Later Customer Care Number

Here are the details of the Amazon Pay Later customer support details:

You can also contact the Amazon Grievance Redressal Officer:

• Telephone: 1800-1200-1571
• Address: 8th Floor, Brigade Gateway, #26/1, Dr. Rajkumar Road, Bangalore-560055
• Email ID: amazonpay-grievance-officer@amazonpay.in 

Closing your Amazon Pay Later involves a simple process. It only requires you to clear off any outstanding balance that you might have and you are good to go. Thus, once you learn how to close Amazon Pay Later accounts, you can easily do that from anywhere anytime, with the help of a stable internet connection.

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