The Income Tax Department offers an online facility for tracking your Income Tax Refund and its status. Taxpayers can view status of refund 10 days after their refund has been sent. You will have to type your PAN number and select the Assessment Year to check. You have to finish e-filing to get your Income Tax Refund. Make sure to e-file this year , you will get your Tax Refund faster if you e-file.

Did you e-file your Tax return for this year?

You can file your Income Tax Return on ClearTax. Even if you don’t know anything about taxes, we will take you step-by-step and help you e-file. I want to e-File my Income Tax Return

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Check your refund now

Below is the refund Status for
PAN for assessment
year

No refund record has been found at present. Either there is no refund or the status is not updated by the Income-tax Department. In case you have not filed the return for this year, you can file now with us.

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Below is the refund Status for
PAN for assessment
year

 

 

Account Number:

Assessment Year:

Date:

Mode of Payment:

PAN:

Reference Number:

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Frequently Asked Questions about Income Tax Refund Status and Answers

Click on each of the questions below to see their answers. Please read the section on the right to learn more about how to use your account on the Income Tax e-Filing website.

• 1. I have e-Filed my Income Tax Return but have not received my refund till now.
• 2. I checked the status of my IT Return and it is displayed as ‘Refund Returned’. How can I apply for it again?
• 3. My Bank Account Number has changed. I want to change the Bank Account Number which I mentioned in my Income Tax Return.
• 4. My refund failed to reach me as my Address has changed. I want to raise a request for refund re-issue with my new Address.
• 5. My Address has changed. I want to change the Address/ e-mail ID/ Mobile Number which I mentioned in my Income Tax Return.
• 6. How to use the Income Tax Department’s e-Filing website
• 7. What does my refund status mean?

1. I have e-Filed my Income Tax Return but have not received my refund till now.

If you have not received your refund till date, it could be due to the following reasons:

1. Your Income Tax Return has not been processed yet. Once the return is processed you may receive a Refund (if determined). To check the status of your e-Filed IT Return, login in the Income Tax e-Filing website and go to ‘e-File’ → ‘Income Tax Returns’→ ‘View Filed Returns’. 

2. Your Income Tax Return has been processed but the Income Tax Department has determined no refund.

3. Your income tax return has been processed with a refund but not credited to your account. You may have not pre-validated your account. Follow this guide to prevalidate your account. https://cleartax.in/s/pre-validate-bank-account-receive-income-tax-refund

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2. I checked the status of my IT Return and it is displayed as ‘Refund Returned’. How can I apply for it again?

Login in the Income Tax e-Filing website and go to ‘My Account’ → ‘Refund Re-issue request’. Select the mode of re-receiving the refund: ECS or Cheque, Provide the Bank Account number (if changed) and Provide Address details.

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3. My Bank Account Number has changed. I want to change the Bank Account Number which I mentioned in my Income Tax Return.

You can only change your Bank Account Number if you had a refund failure i.e your IT Return is processed and a refund was generated for you but you did not receive it. If you wish to change the Bank Account Number for Refund failure case, then login in the Income Tax e-Filing website and go to ‘My Account’ → ‘Refund re-issue request’. Select the mode through which you wish to receive the refund- ECS or Cheque. Enter the new Bank Account Number and provide address details. Submit the request.

Once the request is submitted, your new Address is updated with the Income Tax Department.

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4. My refund failed to reach me as my Address has changed. I want to raise a request for refund re-issue with my new Address.

You can only raise a request of refund re-issue if your refund failed to reach you and was returned to the Income Tax Department. In that case, login in the Income Tax e-Filing website and go to ‘My Account’ → ‘Refund re-issue request’. Select the mode through which you wish to receive the refund- ECS or Cheque. Provide the new Bank Account Number (if to be changed) and provide the new Address. Submit the request.

Once the request is submitted, your new Address is updated with the Income Tax Department.

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5. My Address has changed. I want to change the Address/ e-mail ID/ Mobile Number which I mentioned in my Income Tax Return.

Login in the Income Tax e-Filing website and go to ‘My Profile Settings → ‘Update Contact details’. Provide the new Address/ e-mail ID/ Mobile Number and submit. Once submitted, your Address / e-mail ID / Mobile number is updated in your profile and also sent to the CPC (Central Processing Center) to update on the Income Tax Return.

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6. How to use the Income Tax Department’s e-Filing website

1. The first step is to either login or register on the website.
2. Once you enter your PAN number, the website will tell you if you’re already registered.
3. If you’ve e-Filed before, chances are that you might already be registered. Please search your email inbox for “incometaxindiaefiling.gov.in” to look for information that might be useful.
4. If you remember your password, login. Note: Your User ID is your PAN number. If you don’t remember your password, you need to Reset your password.
5. If you’re not able to reset the password with any of the three options provided, please send an email to – validate@incometaxindia.gov.in with the following detailsPAN: PAN holder’s Name: Date of Birth: Father’s Name: Registered PAN address:

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7. What does my refund status mean?

Refund Statuses:

• No e-Filing has been done for this assessment year
• Not Determined
• Refund Paid
• demand no refund
• ITR processed refund determined and sent out to Refund Banker
• Refund Unpaid
• Contact Jurisdictional Assessing Officer
• Demand determined
• Rectification processed refund determined and sent out to Refund Banker
• Rectification processed demand determined
• Rectification processed no demand no refund

No e-Filing has been done for this assessment year

Step 1. What does this mean?

This could mean either:

• You may have filed your returns in physical form (paper filing) and not e-Filed. The Income Tax Department does not provide the refund status for paper filed returns via our service.
• Or your I-T Return was not filed at all.

Step 2. What do I do now?

• Double check the Assessment Year that you checked your refund status for.

  Remember, Financial Year (FY) 2013-14 corresponds to Assessment Year (AY) 2014-15

• If you haven’t filed yet e-File your Tax Return using ClearTax now

• You can also get help from a tax expert who can prepare & file your return for you.

  Click here to buy a expert assisted plan

Not Determined

What does this mean?

This means that the Income Tax Department has still not processed your Income Tax Return or determined the refund yet.

Please check your refund status after a month to see if it has been updated.

Refund Paid

Step 1. What does this mean?

This means:

• The Income Tax Department has sent the refund to you (by Cheque or by direct debit to the Bank Account Number you provided while e-Filing).

Step 2. What do I do now?

• If you received your refund, congrats! See you again next year 🙂

• If your refund status is “Refund Paid”, and you haven’t received it yet, here’s what you need to do:

  If you had opted for direct debit to your bank account while filing and you haven’t received your refund, you need to immediately contact your own bank or the State Bank of India to check for any errors.

  You can contact SBI

  a. Via email at itro@sbi.co.in

  b. On phone at 1800 425 9760

  c. By post at Cash Management Product, State Bank of India, SBIFAST, 31 Mahal Industrial Estate, Off: Mahakali Caves Road, Andheri (E), Mumbai – 400093

  If you opted for refund via cheque while filing, but haven’t received the cheque check out the Speed Post tracking reference number for your cheque on the Refund Banker’s website.

No demand no refund

Step 1. What does this mean?

This could mean either:

• The most common case is you filed with no refund and no tax due. In that case, you’re all set for this year.

• It could also be that you did file for a refund, but the Income Tax department denied the refund because their calculations did not tally with yours.

  This generally can happen because of mismatch of TDS data, incompletely or improperly filled sections in the original filing.

Step 2. What do I do now?

• If you forgot to include some deductions while filing, you can revise your return

  Read ClearTax’s guide to revising your Income Tax Return.

• When the Income Tax Department differs on the information you’ve provided, they would have also sent you an intimation explaining why.

  You can now fix the errors and file a rectification to support your refund claim.

  You can get help from an expert who can go through your tax notices and tax returns to best guide you. The expert can also help you file a rectification.

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ITR processed refund determined and sent out to Refund Banker

Step 1. What does this mean?

This means your Refund Claim has been accepted by the Income Tax Department.

After the Refund Claim has been accepted, the Income Tax Department sends the refund details to the Refund Banker who is tasked with processing your refund.

Step 2. Next Steps:

The Refund Banker service will give you the latest details of your refund that may include speed post tracking, error messages in case of incorrect bank details etc.

Click here to check your the details of your Refund

Refund Unpaid

Step 1. What does this mean?

This could mean either:

• The Income Tax Department has sent the refund to you, but the address provided to the IT department is wrong, hence the cheque was undelivered.

• The bank account details (Account Number or IFSC Code) that you submitted to the I-T department is wrong, and hence the refund wasn’t processed.

Step 2. What do I do now?

• Firstly, confirm the cause of the problem by entering your PAN number and Assessment Year on the Refund Banker’s website.

• Once you have identified the cause, you need to login to your IncomeTaxIndiaEFiling.com account and then correct the information with the I-T department.

• After you correct the details, you need to apply for the “Refund Reissue Request” from within your IncomeTaxIndiaEFiling.com account.

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Contact Jurisdictional Assessing Officer

Step 1. What does this mean?

This could mean:

• This typically indicates that the I-T department needs further clarification / Information regarding your Income Tax Return that you filed. The Assessing officer would like to discuss things further with you.

• In some cases, this could also mean that you have some past taxes outstanding with the I-T department which will be adjusted against the tax refund requested by you.

Step 2. What do I do now?

• On receiving such a message, contact the AO (Jurisdictional Assessing Officer) for your region.

  Click here to find out details about your AO

• You may contact your Assessing Officer via telephone or by post.

Demand determined

Step 1. What does this mean?

This means:

• Your refund request has been rejected, and in fact the I-T department finds that you owe them unpaid taxes instead.

• You may also have received a notice from the Income Tax Department with the exact amount of tax outstanding and the reason for the same.

  This can happen because of incompletely or improperly filled sections in the original filing, withholding income information, or mismatch in TDS.

Step 2. What do I do now?

• Read the intimation the I-T Department has sent you carefully and figure out where the problem occured. Cross check with your own e-Filing records to verify the information you provided was accurate.

• If you find that your own refund request was indeed erroneous, pay the tax demanded by the I-T department within the time limit mentioned in the intimation.

  If you think the I-T department made a mistake, you can update your information if necessary and file a rectification supporting your refund claim.

• We can connect you to an expert who can go through your tax notices and tax returns to best guide you. They can help you file a rectification.

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Rectification processed refund determined and sent out to Refund Banker

What does this mean?

This message again goes out only to tax payers who had been served an intimation to rectify their original returns.

The rectified returns may be completely or partially accepted by the IT department.

Based on the rectification, the I-T department has calculated the refund amount and forward a refund payout request to SBI.

Such a message is shortly followed by a revised intimation and the refund amount from the IT department.

Rectification processed demand determined

What does this mean?

This message again goes out only to tax payers who have been served an intimation to rectify their original returns.

The rectified returns may be completely or partially accepted by the IT department.

However the I-T Department maintains that you have outstanding unpaid taxes. You will also receive an intimation with the exact amount that is outstanding and will have to pay this off within 30 days of receipt.

We can connect you to a tax expert who can go through your tax notices and tax returns to best guide you. They can then help you with the appropriate course of action.

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Rectification processed no demand no refund

What does this mean?

This message again goes out only to tax payers who have been served an intimation to rectify their original returns.

The rectified returns may be completely or partially accepted by the IT department.

Based on the rectification, the department arrives at the conclusion that you neither owe any extra taxes, nor do you qualify for any sort of refund of taxes already paid.

You will receive a revised intimation clarifying this fact.

We can connect you to a tax expert who can go through your tax notices and tax returns to best guide you. They can then help you file a rectification.

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