How to Unblock Axis Bank Credit Card?

By Rucha Khedkar

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Updated on: Mar 26th, 2025

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3 min read

Credit cards are not only payment tools; they are a gateway to financial flexibility. Thus, losing access to your credit card can be truly frustrating. Whether the blockage is due to a wrongly provided PIN, suspected fraudulent activity, or a technical glitch, it is crucial to get your card unblocked soon. A blocked credit card can put you in a challenging situation. Thus, to maintain a regular financial flow, replacing the old credit card with a new one is crucial. 

Continue reading this blog to know how to unblock Axis Bank credit cards online and offline.

What are the Common Reasons for Blockage of Credit Cards?

Here are the underlying reasons for the blockage of the Axis Bank credit card:

  • Suspicious Activity: Unusual spending patterns, such as large purchases, international transactions, or multiple transactions in a short period, may trigger a security block as a precaution against fraud.
  • Exceeding Credit Limit: If your transactions surpass the credit limit on your card, the issuer may block further usage until the balance is paid down.
  • Missed Payments: Consistently missing payment due dates can lead to account suspension until the overdue amount is settled.
  • Expired Card: Using an expired credit card can result in it being declined or blocked.
  • Incorrect Information: Entering incorrect PINs, CVV codes, or billing addresses multiple times may cause temporary blockage.
  • Fraud Alerts: If a card is reported lost, stolen, or compromised, the issuer blocks it to prevent misuse.
  • Violation of Terms: Activities such as cash advances or transactions prohibited by card issuer policies may result in account restrictions.

How to Unblock Axis Bank Credit Cards Online?

Axis Bank does not currently offer the facility to unblock credit cards online. Unblocking requires contacting customer care or visiting a branch. Before you contact the branch, make sure to follow the steps given below to ensure a hassle-free process: 

Step 1: Verification of your recent transaction history

To verify your transaction history, here is a guide for you to follow:

  • Login into your Axis Bank card account for online banking entering your relevant credentials.
  • Go through your recent transaction history to confirm their authenticity.
  • If there is any unauthorized transaction, report it immediately to further safeguard your account and start following the process of how a blocked credit card can be activated.

Step 2: Address your concerns

To address your concerns, make sure to follow the below steps:

  • If there is any alert or request from your card issuer, make sure to respond to it immediately.
  • Keep all relevant documents ready to verify your identity and clarify discrepancies if there are any.

Step 3: Settle for outstanding balances

To settle your outstanding balance, here is a detailed guide for you:

  • Check out your over dues or over-limit amount that might become the reason for your credit card block.
  • Opt for an online banking option for processing payment immediately and rectify the credit status.
  • Make sure to confirm that your payments are acknowledged and credited successfully to prevent any issues in the future.

Step 4: Updating personal information

Here is the guide to follow for quickly updating your personal information:

  • Make sure to update your contact details in bank records to facilitate smooth communication.
  • Review and update your security settings regularly along with your contact details to avoid blocking credit card.

How to Unblock Axis Bank Credit Card Offline?

Here is a detailed step-by-step guide to follow to know how to unblock credit card Axis Bank offline:

  • Bring Identification Documents: To unblock your credit card, make sure to carry your credit card and photo ID.
  • Explain the Issue: Explain properly to the bank representative the reason for blocking your card.
  • Follow their Procedure: The branch representative will further verify your documents and unblock your card following their detailed internal procedures. 

To conclude, the unblocking process of Axis Bank credit cards is a simple and straightforward process. By following the above steps and gaining a proper understanding of the possible causes of blockage, you can regain access to your funds. Still, if you continue facing difficulties, make sure to contact the respective customer care service of Axis Bank for further assistance. Most importantly, understand the main reasons behind credit card blockage to prevent the rise of critical situations in the future. 

Similar Articles:
1. How To Unblock SBI Credit Card?
2. How to Unblock an ATM Card?

Axis Bank Related Articles:
1. How To Block Axis Bank Credit Card?
2. How To Block Axis Bank ATM Card?
3. How to Link Aadhaar Card with Axis Bank Account?
4. Axis Bank Account Number
5. Axis Bank Debit Card Charges

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Frequently Asked Questions

Can I unblock the permanently blocked Axis Bank debit card?

No, you cannot unblock a permanently blocked Axis Bank debit card. This is because a permanently blocked card contains relevant information and those cannot be reversed. Thus, the only way is to issue a new debit card. 

How do I check if my Axis Bank credit card is blocked?

To find out if your Axis Bank credit card is blocked, you can log into the bank portal, call the customer care service, or visit the bank branch. 

How can I activate my Axis Bank credit card?

To activate your Axis Bank credit card, you can set a card PIN through the Axis Mobile Banking app, Axis Bank ATM, or Axis Phone Banking. You can also enable the functionality through any of these methods and start making transactions. 

Can a blocked Axis Bank credit card be unblocked?

Yes, you can unblock your blocked Axis Bank credit card by calling customer care or visiting the bank branch physically. However, unblocking your credit card online is not possible. 

Is there a charge to block Axis Bank Credit Cards?

Yes, the bank charges a small fee for blocking Axis Bank credit cards as a significant portion of the replacement process. This fee is somewhat different from the blocking fee. 

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