How to Change Axis Bank Mobile Number via ATM, Net Banking

By Mayashree Acharya

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Updated on: Mar 13th, 2025

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4 min read

Updating your contact information ensures convenient and secure banking. Axis Bank facilitates easy updates of your mobile number via online banking, mobile banking, ATM, or branch visits. This guide describes the process for easy updates.

Ways to Change Registered Mobile Number in Axis Bank

If you want to change your registered mobile number in Axis Bank, read the following sections, which discuss the different methods.

By Axis Bank’s Net Banking

Here are the steps you need to follow to perform Axis Bank mobile number change through net banking:

Step 1: Log into Axis Bank’s website and go to ‘Profile Settings.’
Step 2: Click ‘Edit’ next to your mobile number.
Step 3: Enter and confirm your new number.
Step 4: Click ‘Save Changes’ and verify with the OTP sent to your new number.

By Visiting Axis Bank’s ATM

Follow the step-by-step procedure to change your mobile number of Axis Bank via ATM:

Step 1: Insert your card at an Axis Bank ATM.
Step 2: type in your PIN and proceed to select Registrations.’
Step 3: Select 'Mobile Number Update' and proceed.
Step 4: put in your new number and confirm.
Step 5: Confirm with OTPs sent to both numbers.

By visiting an Axis Bank Branch

If digital banking is not an option, you can update your mobile number by visiting your nearest Axis Bank branch. Here’s how to do it offline.

Step 1: Go to an Axis Bank branch with a valid identification.
Step 2: Complete the 'Change of Contact Details' form.
Step 3Enter your new mobile number and Aadhaar/PAN.
Step 4: The bank checks and updates your information within two days.
Step 5: Get confirmed on your new number.

Axis Bank Mobile Number Change Form

Customers who change their mobile number in a branch must complete a one-page application form. It needs minimal information such as name, date of birth, account number, old and new mobile numbers, and the reason for the change.

Axis Bank Mobile Number Change Form

Steps to Change of Axis Bank Mobile Number Online via Mobile App

If you want to know how to change your mobile number in Axis Bank through the app, follow the steps mentioned below:

Step 1: Log in to the Axis Bank app.
Step 2: Go to ‘Service Requests’ > ‘Update Contact Details.’
Step 3: Enter your new mobile number.
Step 4: Verify with OTP and confirm.

Keeping your contact information up-to-date is imperative for secure and hassle-free banking. There are several alternatives for Axis Bank to update your mobile number, such as net banking, ATMs, mobile banking applications, or visiting a branch officeSelect your preferred method and stay connected to the bank conveniently.

Related Articles:
1. How to Change Canara Bank Mobile Number via ATM, Net Banking
2. How to Change SBI Mobile Number via ATM, Net Banking
3. How to Change Union Bank of India Mobile Number via ATM, Net Banking
4. How to Change Indian Bank Mobile Number via ATM, Net Banking
5. How to Change ICICI Bank Mobile Number via ATM, Net Banking

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Frequently Asked Questions

Can I change the mobile number in Axis Bank online?

Yes, you can change your mobile number online with Axis Bank. Simply log in to Axis Bank net banking, navigate to the ‘Profile Update’ section, and update your registered contact number.

How do you change the registered mobile number in Axis Bank?

Depending on your preferred method, you can change your registered mobile number in Axis Bank through net banking, the mobile app, an ATM, or by visiting a branch.

How do you check the status of the Axis Bank mobile number update?

You can check the status of your mobile number update by logging into Axis Bank net banking or the mobile app and visiting the ‘Profile’ or ‘Service Requests’ section. If you applied via a branch, call Axis Bank customer support or visit the branch for an update.

How long does it take to change a mobile number in Axis Bank?

Axis Bank typically updates your registered mobile number within 24 to 48 hours. The update is usually quicker via net banking, mobile app, or ATM. Branch updates may take up to 2 working days after verification.

How do you fill out the Axis Bank mobile number change form?

To fill out the Axis Bank mobile number change form, provide your name, account number, old and new mobile numbers, and reason for the change. Attach a copy of valid ID proof and submit the form at the nearest Axis Bank branch for processing.

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