How to Change ICICI Bank Mobile Number via ATM, Net Banking

By Mayashree Acharya

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Updated on: Apr 29th, 2025

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3 min read

ICICI Bank is a leading multinational financial institution headquartered in Mumbai, India. It provides a hassle-free way to update your registered mobile number. So, if you are looking for ICICI Bank mobile number change, this guide will walk you through the method for number updating.

Ways to Change Registered Mobile Number in ICICI Bank

ICICI Bank provides different ways to change mobile number, such as through ATM or by visiting the bank branch. Currently, ICICI Bank has discontinued the service of updating mobile number through net banking due to security reasons. Thus, you can change your registered mobile number in ICICI Bank only offline. 

By Visiting ICICI Bank’s Branch

Follow this step-by-step procedure to change your mobile number in ICICI Bank by visiting the branch:

Step 1: Visit the nearest ICICI Bank branch.
Step 2: Request and fill out a Letter of Request form to update your mobile number.
Step 3: Submit the form and any required verification identification.
Step 4: Once verified, your new mobile number will be linked to your account.
Step 5: Once the update is successful, you will receive an SMS confirmation on your newly registered mobile number.

By ICICI Bank’s ATM 

This method makes the process quick and convenient for those who want to know how to change their mobile number in ICICI Bank ATM. You can easily update your mobile number at an ICICI ATM by following the steps given below:

Step 1: Insert your ICICI Bank debit card at the nearest ATM.
Step 2: Select ‘More Options’ > 'Register Your Mobile’ > Enter Mobile Number.
Step 3: Enter the OTP received on your old and new numbers.
Step 4: Check the details and click 'Confirm' to finalise the update.

By ICICI’s Net Banking (Currently Discontinued)

If you want to know how to update your registered mobile number in ICICI Bank online without going to a branch, you must complete the following steps:

Step 1: Log in to the ICICI Bank net banking website with your login details.
Step 2: Proceed to the 'Personal Details' or 'Profile' option.
Step 3: Choose the 'Mobile Number' link under contact information.
Step 4: Provide your registered mobile number and your login password.
Step 5: Enter your new 10-digit mobile number with the proper country code.
Step 6: Enter the OTP received on your old and new numbers for verification.
Step 7: Check the details and confirm the update.
Step 8: You will get an SMS confirmation when the change is successful.

ICICI Bank Mobile Number Change Form

ICICI Bank has a form for updating your registered mobile number against your account. This form needs your account details, new mobile number, purpose of updating, and identity proof for authenticationUpon completing the form, you formally request the bank update your contact information in its records. You can get access to the online form here:

ICICI Bank Mobile Number Change Form

How to Check the Status of ICICI Bank Mobile Number Update Online?

After requesting a change in your registered mobile number, it is essential to track the status online. Follow the steps given below:

Step 1: Log in to ICICI Bank’s internet banking portal.
Step 2: Go to ‘Profile’‘Contact Details’‘Mobile’.
Step 3: The latest mobile number will be displayed. 

It is simple to update your ICICI Bank mobile number by visiting the bank branch or ATM. You can also download the mobile update form, fill it out and visit the branch to submit the form. Simply follow the steps in this guide to update your number and monitor the update.

Related Articles:
1. How to Change Bank of India Mobile Number via ATM, Net Banking
2. How to Change SBI Mobile Number via ATM, Net Banking
3. How to Change Union Bank of India Mobile Number via ATM, Net Banking
4. How to Change Indian Bank Mobile Number via ATM, Net Banking
5. How to Change Axis Bank Mobile Number via ATM, Net Banking

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Frequently Asked Questions

Can I change my mobile number in ICICI Bank online?

ICICI Bank lets you update your registered mobile number online through internet banking or the mobile app. To do so, follow a few simple steps.

How to change the registered mobile number in ICICI Bank?

You can update your mobile number via Internet banking, the iMobile Pay app, ATM, or by visiting the nearest ICICI Bank branch with proof of valid ID.

How long does it take to change the mobile number in ICICI Bank?

The mobile number update process in ICICI Bank typically takes 1-2 working days after successful verification.

How do you fill out the ICICI Bank mobile number change form?

To fill out the ICICI Bank mobile number change form, provide your account details, including old and new mobile numbers, and sign the form. Submit the completed form and proof of valid ID to the nearest branch.

About the Author
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Mayashree Acharya

Senior Content Writer
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I am an advocate by profession and have a keen interest in writing. I write articles in various categories, from legal, business, personal finance, and investments to government schemes. I put words in a simplified manner and write easy-to-understand articles. Read more

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