How to Change ICICI Bank Mobile Number via ATM, Net Banking

By Mayashree Acharya

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Updated on: Mar 13th, 2025

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4 min read

ICICI Bank is a leading multinational financial institution headquartered in Mumbai, India. It provides a hassle-free way to update your registered mobile number. Whether you prefer online or offline methods, the bank offers multiple options to ensure a smooth process. With ICICI Bank's digital services, customers can easily manage accounts and conduct transactions worldwide. 

So, if you are looking for ICICI Bank mobile number change options, this guide will walk you through online and offline methods for number updating.

Ways to Change Registered Mobile Number in ICICI Bank

You can change your registered mobile number in ICICI Bank online and offline. Read the section below to learn how.

By ICICI’s Net Banking

If you want to know how to update your registered mobile number in ICICI Bank online without going to a branch, you must complete the following steps:

Step 1: Log in to the ICICI Bank net banking website with your login details.
Step 2: Proceed to the 'Personal Details' or 'Profile' option.
Step 3: Choose the 'Mobile Number' link under contact information.
Step 4: Provide your registered mobile number and your login password.
Step 5: Enter your new 10-digit mobile number with the proper country code.
Step 6: Enter the OTP received on your old and new numbers for verification.
Step 7: Check the details and confirm the update.
Step 8: You will get an SMS confirmation when the change is successful.

By ICICI Bank’s ATM

This method makes the process quick and convenient for those who want to know how to change their mobile number in ICICI Bank ATM. You can easily update your mobile number at an ICICI ATM by following the steps given below:

Step 1: Insert your ICICI Bank debit card at the nearest ATM.
Step 2: Select ‘Profile Management’‘Update Profile’‘Contact Details’‘Mobile Number.’
Step 3: Confirm your registration information.
Step 4: Input your new 10-digit mobile number, including the correct country code.
Step 5: Enter the OTP received on your old and new numbers.
Step 6: Check the details and click 'Confirm' to finalise the update.

By Visiting ICICI Bank’s Branch

Follow this step-by-step procedure to change your mobile number in ICICI Bank by visiting the branch:

Step 1: Visit the nearest ICICI Bank branch.
Step 2: Request and fill out a Letter of Request form to update your mobile number.
Step 3: Submit the form and any required verification identification.
Step 4: Once verified, your new mobile number will be linked to your account.
Step 5: Once the update is successful, you will receive an SMS confirmation on your newly registered mobile number.

ICICI Bank Mobile Number Change Form

ICICI Bank has a form for updating your registered mobile number against your account. This form needs your account details, new mobile number, purpose of updating, and identity proof for authenticationUpon completing the form, you formally request the bank update your contact information in its records. You can get access to the online form here:

ICICI Bank Mobile Number Change Form

Steps to Change of ICICI Bank Mobile Number Online via Mobile App

Follow these simple steps to update your registered mobile number using the ICICI Bank mobile banking app:

Step 1: Log in to the ICICI Bank mobile application.
Step 2: Go to 'Personal Details' or 'Profile'.
Step 3: Choose 'Mobile Number' as contact details.
Step 4: Fill in your current mobile number and login password.
Step 5: Enter your new 10-digit mobile number with the correct country code.
Step 6: Fill in the OTPs received on old and new numbers.
Step 7: Check and confirm the change.
Step 8: Get an SMS confirmation once processed.

How to Check the Status of ICICI Bank Mobile Number Update Online?

After requesting a change in your registered mobile number, it is essential to track the status online. Follow the steps given below:

Step 1: Log in to ICICI Bank’s internet banking portal.
Step 2: Go to ‘Profile’‘Contact Details’‘Mobile’‘Update Status.’
Step 3: View the status of your last mobile number change request (Initiated, Pending, Approved, or Activated).
Step 4: Check your SMS notifications for confirmation.
Step 5: If it is still pending, try approving it via an ATM.

This status page allows you to monitor and track your mobile number update request online until it is successfully processed.

It is simple to update your ICICI Bank mobile number using online banking, an ATM, or a branch visit. The bank provides manageable methods to update your contact details for hassle-free transactions. Simply follow the steps in this guide to update your number and monitor the update.

Related Articles:
1. How to Change Bank of India Mobile Number via ATM, Net Banking
2. How to Change SBI Mobile Number via ATM, Net Banking
3. How to Change Union Bank of India Mobile Number via ATM, Net Banking
4. How to Change Indian Bank Mobile Number via ATM, Net Banking
5. How to Change Axis Bank Mobile Number via ATM, Net Banking

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Frequently Asked Questions

Can I change my mobile number in ICICI Bank online?

ICICI Bank lets you update your registered mobile number online through internet banking or the mobile app. To do so, follow a few simple steps.

How to change the registered mobile number in ICICI Bank?

You can update your mobile number via Internet banking, the iMobile Pay app, ATM, or by visiting the nearest ICICI Bank branch with proof of valid ID.

How long does it take to change the mobile number in ICICI Bank?

The mobile number update process in ICICI Bank typically takes 1-2 working days after successful verification.

How do you fill out the ICICI Bank mobile number change form?

To fill out the ICICI Bank mobile number change form, provide your account details, including old and new mobile numbers, and sign the form. Submit the completed form and proof of valid ID to the nearest branch.

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