How to Change SBI Mobile Number via ATM, Net Banking

By Mayashree Acharya

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Updated on: Mar 13th, 2025

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3 min read

In this digital era, updating your mobile number and linking it with your SBI account is mandatory for receiving OTPs, transaction alerts, and other notifications. If you have changed your registered contact number or want to update it to maintain security-related issues, SBI offers online and offline methods. 

This blog will give you an idea of the step-by-step process for updating your mobile number in your SBI account using the portal and offline methods through your respective bank branch. 

Continue reading this blog to gain detailed insights about SBI mobile number change, how to change the old number and update the new one, and more. 

Ways to Change Registered Mobile Number in SBI

Several methods exist to change a registered mobile number in SBI. Let us explore each of these methods in detail below:

By SBI Net banking 

Here are the detailed steps to follow about how to change your mobile number in SBI online:

Step 1: Go to the official webpage of the State Bank of India and login to your account.
Step 2: Search for the ‘Profile’ option under the ‘My Accounts’ section. 
Step 3: Under the ‘Profile’ section, click ‘Personal Details’ and select ‘Change Mobile Number.’
Step 4: Enter your 'Account Number' and mobile number details.
Step 5: Provide your ‘New Mobile Number’ and re-enter the number to confirm.
Step 6: Click on the ‘Submit’ tab. Check the last two digits of your mobile number displayed on the screen.

Once you complete the steps mentioned above, your mobile number will be registered and linked to your mobile number. Further, you will receive a confirmation message from the respective bank stating the change of your registered mobile number. 

By Visiting an SBI ATM

If you have an account at SBI, you can update your mobile number through ATM. Follow the below steps to change your mobile number through ATM:

Step 1: Visit your nearest SBI ATM branch.
Step 2: Insert the debit card of your SBI account and then choose the 'Registration' option from the list of options.
Step 3: Enter your desired ATM PIN and select 'Mobile Number Registration' from the options.
Step 4: Choose the option of ‘Change Mobile Number.’
Step 5: Provide your previous registered contact number and confirm it.
Step 6: OTP will be sent to both of your numbers.
Step 7: Send the reference number you received and the OTP within 4 hours to 567676, following the format:
ACTIVATE<8-digit OTP value><13-digit reference number>

By Visiting an SBI Branch

Changing your SBI registered mobile number is possible by visiting your nearest SBI branch. Follow the detailed steps below for easy execution:

Step 1: Visit your nearest SBI branch and submit a ‘Letter of Request’.
Step 2: Go through the verification process and complete it.
Step 3: Once the bank updates your registered mobile number, an SMS will be sent.

Keeping your mobile number updated in your SBI account is crucial for secure banking and effective communication. You can easily change your number without much hassle by following the online and offline methods provided by SBI. Online methods offer convenience and speed, while offline methods, though time-consuming, are a reliable and stable option for customers. 

Updating your mobile number ensures you stay connected to your account and enjoy uninterrupted banking services. Thus, confirm the update through the confirmation SMS or email from the bank.

Related SBI Articles:
1. How to Apply for SBI ATM Card Online and Offline?
2. SBI Bank Balance Check Number
3. SBI UPI Limit
4. SBI NEFT Charges

Related Articles:
1. How to Change Bank of India Mobile Number via ATM, Net Banking
2. How to Change Union Bank of India Mobile Number via ATM, Net Banking
3. How to Change Indian Bank Mobile Number via ATM, Net Banking
4. How to Change Axis Bank Mobile Number via ATM, Net Banking
5. How to Change ICICI Bank Mobile Number via ATM, Net Banking

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Frequently Asked Questions

Can I change my mobile number in SBI online?

You can change your registered mobile number in SBI online if an active card is linked to internet banking. However, this is possible without even visiting the bank branch. 

How do you change a registered mobile number in SBI?

Log into your internet banking account to change your registered mobile number in SBI. Then, go to the Profile section and choose the required option to update your contact number. Finally, follow the desired instructions to complete the process. 

How do you check the status of the SBI mobile number update?

Follow the below steps to check your SBI contact number update status:

Step 1: Visit the SBI official website and click the 'Profile' option under the 'My Accounts and Profile' section.
Step 2: Choose the ‘Personal Details’ option.
Step 3: If you have successfully enrolled for Internet banking, the screen will display your email ID, name, and contact number.
Step 4: Click on the link 'Change Mobile number Domestic only.' A new page will appear with three sections: 'Cancel Request,' 'Create Request,' and 'Status.'
Step 5: To view the current status of your request, click on the ‘Status’ option to change and update your mobile number.

How long does it take to change the mobile number in SBI?

You will receive a reference number if you opt for approval from the contact centre. A representative will call you on your updated mobile number within three days. You can also approach your representative to provide the reference number before sharing your personal information. 

How to Change Mobile Number in SBI Through SMS

You cannot change your SBI mobile number through SMS. You can only change your mobile number through Net banking, visiting an SBI ATM, or by visiting an SBI branch. 

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I am an advocate by profession and have a keen interest in writing. I write articles in various categories, from legal, business, personal finance, and investments to government schemes. I put words in a simplified manner and write easy-to-understand articles. Read more

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