Exports of goods are classified as zero-rated supply under the GST Act. Accordingly, any IGST paid is eligible for a refund. The IGST Refund Scroll Status helps an exporter to track the status of these refunds. Knowing the IGST Refund Scroll status on the ICEGATE portal can help resolve mismatches quickly, thereby avoiding unnecessary delays.
Key Takeaways
- The IGST Scroll is a refund payment authorisation generated by Customs.
- Scroll status can be checked online through ICEGATE.
- Export invoice data must first be transmitted from the GST Portal to ICEGATE.
- The refund is credited only after the scroll generation and bank validation.
An IGST scroll is a payment document generated by Customs after approving the IGST refund claim on exports of goods.
An exporter files GSTR-1 (with export invoice details), GSTR-3B (confirming the tax payment), shipping bill and export general manifest. Thereafter, the system matches GST return data with customs shipping bill data.
If all details match and tax has been properly paid, the Customs department generates a scroll number, which authorises the refund amount to be credited to the exporter’s registered bank account.
You can track IGST refund progress through two portals:
On the ICEGATE Portal
The portal will show whether the scroll is generated, pending, or rejected due to errors.
On the GST Portal
Before a scroll number is generated, export invoice data must be transmitted from GST to ICEGATE.
Steps:
Customs can only process the refund if the invoice data is transmitted.
| Status | Details |
SB000 | The customs department has approved the refund. The refund should be received shortly. |
SB001 | Invoice details are mismatched between GSTR-1 and shipping bills. |
SB005 | GSTIN mismatch between GSTR-1 and shipping bills. |
PFMS | Bank validation is still pending with PFMS (Public Financial Management System) |
Scroll generated / credit failed | The refund was approved by the customs department, but could not be credited to the exporter due to bank account validation failure. |
The refund process for IGST-paid exports starts from the date of the export general manifest, and GSTR-3B is filed. Accordingly, the system scrutinises both data from customs and GST departments, on the basis of which the scroll is generated within 7-15 days.
90% of the refund will be credited within 7-10 working days, while the balance shall be remitted within 60 days.