Indane Gas Complaint Number: Leakage, Delivery, & How to File Online

Indane Gas complaints can be registered through the official channels of Indian Oil Corporation Limited (IOCL). Issues such as delivery delays, cylinder leakage, overcharging, or service concerns can be reported via the IOCL toll-free helpline, the IndianOil Support portal, or the IndianOil ONE app.

Indane Gas Complaint Number

Indane Gas complaints can be registered through the following IOCL helplines for general issues and emergencies.

Alternate Digital Helplines

Indane Gas Online Complaint

Indane Gas complaints can be filed online through the IndianOil Support portal or via the IndianOil ONE app. A Service Request Number (SRN) is issued upon successful submission for tracking.

I. How to File an Indane Gas Online Complaint via IOCL Website?

Step 1: Click on the ‘We are Listening’ section on the official Indian Oil Corporation website, then open the ‘Contact Us’ page and select the relevant product category such as LPG, Lubes, Aviation, Institutional Business, or Petrol Pump.

Step 2: On the IndianOil Support portal, select 'LPG' from the product tiles (LPG, LUBES, AVIATION, Institutional Business, Petrol Pump).

Step 3: Select the relevant Category from the list. Categories available for LPG include:

• New Connection/DBC Related
• Forced Sale of Accessories
• Cylinder Quality Related
• Refill Supply Related
• Cash & Carry Related
• Rude Behaviour
• Subsidy Related (PAHAL)
• Diversion/Misuse
• Service Related
• Over Charging
• Online/Website Payment Issues
• SMS/IVRS Refill Booking

Step 4: Select the relevant Sub-Category for the issue.

Step 5: Fill in the required consumer details and describe the complaint, then submit. A Service Request Number (SRN) will be generated.

Note: The portal also supports queries, suggestions, and compliments. For complaint tracking, use the 'View Service Request' tab in the top navigation of the portal.

II. How to File an Indane Gas Online Complaint via IndianOil ONE App?

The official Indane Gas mobile app is IndianOil ONE, available on Android and iOS. It supports complaint registration, cylinder booking, and full account management.

Step 1: Download the IndianOil ONE app from the Google Play Store or Apple App Store.

Step 2: Log in using the registered mobile number or LPG consumer credentials.

Step 3: Navigate to the LPG Services or Grievance/Complaint section from the app menu.

Step 4: Select the complaint category relevant to the issue such as delivery, leakage, overcharging, or cylinder quality.

Step 5: Enter the complaint details and submit. A Service Request Number (SRN) will be generated for tracking.

Indane Gas Leakage Complaint Number

For LPG leakage emergencies, the dedicated 24/7 helpline is 1906. This number is operational round the clock and is meant exclusively for immediate reporting of gas leaks and safety emergencies across India.

I. Immediate Steps During a Gas Leak

• Do not operate any electrical switches, appliances, or open flames
• Close the cylinder regulator immediately
• Open all doors and windows for ventilation
• Evacuate everyone from the premises
• Call 1906 from a safe distance outside the building
• Re-enter only after a technician confirms the area is safe

II. Emergency Helplines

How to Track Your Indane Gas Complaint Status?

After filing a complaint through the IndianOil Support portal or by phone, a Service Request Number (SRN) is issued. This number is required to track the complaint status.

Step 1: Click on the 'View Service Request' tab in the top navigation of the IndianOil Grievance page.

Step 2: Enter the SRN as provided at the time of complaint registration.

Step 3: The current status of the complaint will be displayed.

Indane Gas Complaint Email ID

For LPG-related complaints, IOCL provides the following email ID for written correspondence. The portal and toll-free helpline remain the recommended channels for faster, tracked resolution.

Indane Gas Delivery Complaint

Delivery-related complaints include delayed cylinder delivery, non-delivery after booking confirmation, short supply, and overcharging by the distributor.

How to File an Indane Gas Delivery Complaint?

Step 1: Click on the ‘We are Listening’ section on the official Indian Oil Corporation website, then open the ‘Contact Us’ page and select the relevant product category such as LPG, Lubes, Aviation, Institutional Business, or Petrol Pump.

Step 2: Select 'Refill Supply Related' or 'Over Charging' as the Category depending on the nature of the delivery issue.

Step 3: Select the appropriate Sub-Category and fill in the consumer details along with a description of the issue.

Step 4: Submit the complaint and note the SRN issued. If the complaint is not resolved within the expected period, call 1800-2333-555 with the SRN.

Indane Gas Cylinder Leak Complaint

A cylinder leak complaint relates to a suspected defect in the cylinder itself such as a faulty valve, damaged body, or improper sealing, and may not always involve an active gas leak inside the premises.

Steps to File an Indane Gas Cylinder Leak Complaint

Step 1: For an active leak, call 1906 immediately. For a suspected cylinder defect without immediate risk, call 1800-2333-555.

Step 2: Visit the IndianOil Support portal select the LPG tile, and choose 'Cylinder Quality Related' as the Category from the contact us page.

Step 3: Select the relevant Sub-Category describing the nature of the defect.

Step 4: Enter the consumer details, cylinder number, and a description of the defect. Submit the complaint and retain the SRN for tracking and follow-up.

Other Ways to Contact Indane Gas

If an Indane Gas complaint remains unresolved, the following escalation options are available:

• Customer Grievance Cells (In-Person): Dedicated Indane Gas customer service offices are available in Delhi, Mumbai, and Bangalore. Delhi office: Indian Oil Corporation, 3079/3, JB Tito Marg, Sadiq Nagar, New Delhi – 110049. Tel: 011-26260000.
• Divisional Offices: IOCL operates divisional offices across India. Details of the nearest office are available under 'Contact Us' at IOCL portal.

Indane Gas complaints can be filed through the toll-free number, IndianOil Support portal, or the IndianOil ONE app. For emergencies, 1906 should be contacted immediately, while other issues can be tracked using the SRN for quick resolution and escalation if required.

Also Read:
1. Bharat Gas Complaint Number
2. HP Gas Complaint Number

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