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RBI Customer Care: RBI Helpline Number & Email ID

By Adnan Ali

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Updated on: Apr 9th, 2024

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8 min read

With the ongoing advancement in time and technology, there are several banks in India that come up with new innovative baking products to ensure the convenience of their customers. However, there can be circumstances when you may have a few queries reading banking issues for which you would need to contact the bank.

Therefore, you must make sure to have the contact details of your respective banks. Nevertheless, the Reserve Bank of India (RBI) is the central bank of the country and is the regulatory body of the entire banking system of India.

Hence, it is crucial for everyone to have an RBI helpline number with them considering any such circumstances when you might need it.

How to Reach RBI Customer Care?

If you are wondering how you complain to the RBI 24x7, you should make sure that you know how you can reach the RBI customer care to resolve your queries as soon as possible.

Any citizen of India having any complaints or grievances against any of the departments of RBI can mail crpc@rbi.org.in where their complaint shall be filed.

They can contact the officer in charge of the RBI customer care centres in their respective states as given below:

Sl no.StateAddress and Contact Details of The Officer-In-Charge Consumer Education and Protection Cell
1.Agartala

Reserve Bank of India

Old Municipal Road

2nd Floor, Jackson Gate Building

Tripura West

Agartala- 799001

Telephone: 0381-2381071

2.Ahmedabad

Reserve Bank of India

3rd Floor, Nr. Income Tax

Ashram Road

Ahmedabad-380 014

Telephone: 079-27540955

3.Aizawl

Reserve Bank of India

3rd Floor, F. Kapsanga Building

Opposite Assam Rifle Gate

Dawrpui, Aizawl

Mizoram – 796 001

Tel. No. 0389-2313442

4.Belapur

2nd Floor, Reserve Bank of India

Sector 10, Plot No.3

CBD Belapur

Navi Mumbai - 400 614

Telephone: 022- 27578004

5.Bengaluru

Reserve Bank of India

10/3/8, Nrupthunga Road

Bengaluru-560 001

Telephone: 080- 22180397

6.Bhopal

Reserve Bank of India

Hoshangabad Road

Bhopal-462 011

Telephone: 0755-2551592

7.Bhubaneswar

Reserve Bank of India

Pt. Jawaharlal Nehru Marg

Bhubaneswar – 751001

Telephone: 0674-2390074

8.Chandigarh

Reserve Bank of India

Central Vista, Sector 17

Chandigarh - 160 017

Telephone: 0172-2780180

9.Chennai

Reserve Bank of India

Fort Glacis, Rajaji Salai

Chennai-600 001

Telephone: 044-25361910

10.Dehradun

Reserve Bank of India

74/1, Rajpur Road

GMVN Building

Dehradun - 248 001

Telephone: 0135-2740140

11.Gangtok

Reserve Bank of India

Tseyang Dzong Building, Amdo Golai

NH-10, P.O. - Tadong

Gangtok -737 102

Tel. No. 03592-281117

12.Guwahati

Reserve Bank of India

Pan Bazaar, Station Road

Guwahati - 781 001

Telephone: 0361-2636559

13.Hyderabad

Reserve Bank of India

6-1-56, Secretariat Road, Saifabad

Hyderabad-500 004

Telephone: 040-23232016

14.Imphal

Reserve Bank of India

Opp. Manipur Legislative Assembly

Lilashing Khongnangkhong

Imphal (Manipur) – 795 001

Telephone: 0385-2411819

15.Jaipur

Reserve Bank of India

Rambagh Circle, Tonk Road

Jaipur-302 052

Telephone: 0141-2577948

16.Jammu

Reserve Bank of India

Rail Head Complex

Jammu - 180 012

Telephone: 0191-2479472

17.Kanpur

Reserve Bank of India

M.G Road

Kanpur - 208 001

Telephone: 0512-2332938

18.Kochi

Reserve Bank of India

Ernakulam North

Kochi - 682 018

Tel. No. 0484-2402468

19.Kolkata

Reserve Bank of India

15, Netaji Subhas Road

Kolkata - 700 001

Telephone: 033-22130026

20.Lucknow

Reserve Bank of India

8-9, Vipin Khand, Gomti Nagar

Lucknow - 226 010

Telephone: 0522-2307948

21.Mumbai

Reserve Bank of India

Main Building

Mumbai Regional Office, Fort

Mumbai - 400 001

Telephone: 022- 22603644

22.Nagpur

Reserve Bank of India

Dr. Raghavendra Rao Road

Civil Lines

P.B.No.15

Nagpur - 440 001

Telephone: 0712-2806326

23.New Delhi

Reserve Bank of India

6, Sansad Marg

New Delhi - 110 001

Telephone: 011-23325247

24.Panaji

Reserve Bank of India

7th Floor, Gera Imperium-II Patto

Panaji - 403 001

Telephone: 0832-2467888

Extn: 814, 815, 809/829

25.Patna

Reserve Bank of India

South Gandhi Maidan

Patna - 800 001

Telephone: 0612-2320815

26.Raipur

Reserve Bank of India

Subhashish Parisar

Satya Prem Vihar, Sundar Nagar

Raipur - 492 013

Tel. No. 0771-2242352

27.Ranchi

Reserve Bank of India

R.R.D.A. Building

Pragati Sadan (4th Floor), Kutchery Road

Ranchi – 834001

Tel. No. 075429 76444

28.Shillong

Reserve Bank of India

3rd Floor, BSNL Bhavan

Opposite Ka Phan Nonglait Park, Barik

Shillong, East Khasi Hills

Meghalaya-793001

Telephone: 0364-2501839

29.Shimla

Reserve Bank of India

Main Market, Kasumpti

Shimla – 171 009

Himachal Pradesh

30.Thiruvananthapuram

Reserve Bank of India

Bakery Junction

Thiruvananthapuram – 695 033

Telephone: 0471-2337188

RBI Helpline Number

The RBI helpline number varies across offices located in respective states as given in the above table.

RBI Toll-Free Number

The RBI toll-free number is 14448. You can contact customer care through this number to file your complaints between 9:30 a.m. to 5:15 a.m.

RBI Customer Care email ID

The RBI customer care email ID is crpc@rbi.org.in for lodging complaints. To provide any feedback you can mail to rbikehtahai@rbi.org.in 

RBI Governor Contact Number

The contact details of the RBI governor are given below:

GovernorTelephoneFax No.

Shri Shaktikanta Das

Governor

Reserve Bank of India

18th Floor, Central Office Building

Shahid Bhagat Singh Road

Mumbai-400 001

2266187222661784

RBI Governor email id

The email ID of the RBI governor is governor@rbi.org.in 

Related Articles:
1. HDFC Credit Card Customer Care Number
2. SBI Credit Card Customer Care

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Frequently Asked Questions

What is the toll-free number of RBI?

The RBI toll-free number is 14448. You should call this number from 9:30 a.m. to 5:15 a.m.

How can I talk with the RBI?

You can talk to the RBI either by contacting them on their helpline number and email ID or by visiting the regional offices located in your state.

What is the complaint number of the RBI governor?

The complaint number of the RBI governor is 22661872.

About the Author

I am a curious person, and Finance is at the top of my list of interests. With more than 5 years of experience in fintech, I am an expert in lending, investment and personal finance. I believe the Devil lies in details, so I dig a lot before writing anything and armed my writing pieces with figures and facts. Read more

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Quick Summary

Banks in India are launching innovative products for customer convenience. RBI's helpline assists with complaints, queries, and grievances. A list of officer-in-charge contact details for different states is provided, along with the RBI helpline number 14448 and customer care email ID crpc@rbi.org.in. Contact information for the RBI governor is also given.

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