RBI Customer Care: RBI Helpline Number & Email ID

By Adnan Ali

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Updated on: May 15th, 2025

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3 min read

With the ongoing advancement in time and technology, there are several banks in India that come up with new innovative baking products to ensure the convenience of their customers. However, there can be circumstances when you may have a few queries reading banking issues for which you would need to contact the bank.

Therefore, you must make sure to have the contact details of your respective banks. Nevertheless, the Reserve Bank of India (RBI) is the central bank of the country and is the regulatory body of the entire banking system of India.

Hence, it is crucial for everyone to have an RBI helpline number with them considering any such circumstances when you might need it.

How to Reach RBI Customer Care?

If you are wondering how you complain to the RBI 24x7, you should make sure that you know how you can reach the RBI customer care to resolve your queries as soon as possible.

Any citizen of India having any complaints or grievances against any of the departments of RBI can mail crpc@rbi.org.in where their complaint shall be filed.

They can contact the officer in charge of the RBI customer care centres in their respective states as given below:

Sl no.

State

Address and Contact Details of The Officer-In-Charge Consumer Education and Protection Cell
1.AgartalaReserve Bank of India, Old Municipal Road, 2nd Floor, Jackson Gate Building,Tripura West ,Agartala- 799001, Telephone: 0381-2381071
2.AhmedabadReserve Bank of India, 3rd Floor, Nr. Income Tax, Ashram Road, Ahmedabad-380 014, Telephone: 079-27540955
3.AizawlReserve Bank of India ,3rd Floor, F. Kapsanga Building ,Opposite Assam Rifle Gate ,Dawrpui, Aizawl, Mizoram – 796 001,Tel. No. 0389-2313442
4.Belapur2 nd Floor, Reserve Bank of India,Sector 10, Plot No.3,CBD Belapur,Navi Mumbai - 400 614,Telephone: 022- 27578004
 
5.BengaluruReserve Bank of India,10/3/8, Nrupthunga Road, Bengaluru-560 001,Telephone: 080- 22180397
6.BhopalReserve Bank of India, Hoshangabad Road,Bhopal-462 011,Telephone: 0755-2551592
7.BhubaneswarReserve Bank of India,Pt. Jawaharlal Nehru Marg,Bhubaneswar – 751001,Telephone: 0674-2390074
8.ChandigarhReserve Bank of India,Central Vista, Sector 17,Chandigarh - 160 017,Telephone: 0172-2780180
9.ChennaiReserve Bank of India,Fort Glacis, Rajaji Salai,Chennai-600 001,Telephone: 044-25361910
10.DehradunReserve Bank of India,74/1, Rajpur Road,GMVN Building,Dehradun - 248 001,Telephone: 0135-2740140
11GangtokReserve Bank of India,Tseyang Dzong Building, Amdo Golai,NH-10, P.O. - Tadong, Gangtok -737 102
,Tel. No. 03592-281117
12

Guwahati

Reserve Bank of India,Pan Bazaar, Station Road,Guwahati - 781 001,Telephone: 0361-2636559
13

Hyderabad

Reserve Bank of India ,6-1-56, Secretariat Road, Saifabad,Hyderabad-500 004, Telephone: 040-23232016
14ImphalReserve Bank of India ,Opp. Manipur Legislative Assembly,Lilashing Khongnangkhong, Imphal (Manipur) – 795 001,Telephone: 0385-2411819
15JaipurReserve Bank of India,Rambagh Circle, Tonk Road,Jaipur-302 052,Telephone: 0141-2577948
16

Jammu

Reserve Bank of India,Rail Head Complex,Jammu - 180 012,Telephone: 0191-2479472
17

Kanpur

Reserve Bank of India,M.G Road,Kanpur - 208 001,Telephone: 0512-2332938
18

Kochi

Reserve Bank of India,Ernakulam North ,Kochi - 682 018 ,Tel. No. 0484-2402468
19

Kolkata

Reserve Bank of India,15, Netaji Subhas Road,Kolkata - 700 001,Telephone: 033-22130026
20LucknowReserve Bank of India,8-9, Vipin Khand, Gomti Nagar,Lucknow - 226 010,Telephone: 0522-2307948
21

Mumbai

Reserve Bank of India,Main Building,Mumbai Regional Office, Fort,Mumbai - 400 001,Telephone: 022- 22603644
22NagpurReserve Bank of India,Dr. Raghavendra Rao Road,Civil Lines,P.B.No.15,Nagpur - 440 001,Telephone: 0712-2806326
23New DelhiReserve Bank of India,6, Sansad Marg,New Delhi - 110 001,Telephone: 011-23325247
24

Panaji

Reserve Bank of India,7th Floor, Gera Imperium-II Patto,Panaji - 403 001,Telephone: 0832-2467888, Extn: 814, 815, 809/829
25PatnaReserve Bank of India,South Gandhi Maidan,Patna - 800 001,Telephone: 0612-2320815
26

Raipur

Reserve Bank of India,Subhashish Parisar,Satya Prem Vihar, Sundar Nagar,Raipur - 492 013,Tel. No. 0771-2242352
27

Ranchi

Reserve Bank of India,R.R.D.A. Building,Pragati Sadan (4th Floor), Kutchery Road,Ranchi – 834001,Tel. No. 075429 76444
28

Shillong

Reserve Bank of India,3rd Floor, BSNL Bhavan,Opposite Ka Phan Nonglait Park, Barik,Shillong, East Khasi Hills,Meghalaya-793001,Telephone: 0364-2501839
29

Shimla

Reserve Bank of India,Main Market, Kasumpti,Shimla – 171 009,Himachal Pradesh
30

Thiruvananthapuram

Reserve Bank of India,Bakery Junction,Thiruvananthapuram – 695 033,Telephone: 0471-2337188

RBI Helpline Number

The RBI helpline number varies across offices located in respective states as given in the above table.

RBI Toll-Free Number

The RBI toll-free number is 14448. You can contact customer care through this number to file your complaints between 9:30 a.m. to 5:15 a.m.

RBI Customer Care email ID

The RBI customer care email ID is crpc@rbi.org.in for lodging complaints. To provide any feedback you can mail to rbikehtahai@rbi.org.in 

RBI Governor Contact Number

The contact details of the RBI governor are given below:

GovernorTelephoneFax No.
Shri Shaktikanta Das2266187222661784
Governor
Reserve Bank of India
18th Floor, Central Office Building
Shahid Bhagat Singh Road
Mumbai-400 001

RBI Governor email id

The email ID of the RBI governor is governor@rbi.org.in 

Related Articles:
1. HDFC Credit Card Customer Care Number
2. SBI Credit Card Customer Care

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Frequently Asked Questions

What is the toll-free number of RBI?

The RBI toll-free number is 14448. You should call this number from 9:30 a.m. to 5:15 a.m.

How can I talk with the RBI?

You can talk to the RBI either by contacting them on their helpline number and email ID or by visiting the regional offices located in your state.

What is the complaint number of the RBI governor?

The complaint number of the RBI governor is 22661872.

About the Author
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Adnan Ali

Senior Content Writer
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I am a curious person, and Finance is at the top of my list of interests. With more than 5 years of experience in fintech, I am an expert in lending, investment and personal finance. I believe the Devil lies in details, so I dig a lot before writing anything and armed my writing pieces with figures and facts. Read more

Clear offers taxation & financial solutions to individuals, businesses, organizations & chartered accountants in India. Clear serves 1.5+ Million happy customers, 20000+ CAs & tax experts & 10000+ businesses across India.

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