How to Change Bank of India Mobile Number via ATM, Net Banking

By Mayashree Acharya

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Updated on: Mar 13th, 2025

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2 min read

Maintaining bank data is crucial for seamless financial operations in the digital era. Receiving OTPs, transaction notifications, and critical banking updates depends on your registered mobile number. You can use online and offline ways to update your Bank of India (BOI) account if you have changed your mobile number. 

This article offers a detailed guide on changing a Bank of India mobile number through branch visits, ATM services, mobile banking, and net banking. 

Ways to Change Registered Mobile Number in Bank of India

Bank of India mobile number changes can be made online and offline. In the following sections, we will go through the steps for each approach.

By Visiting the BOI Net-Banking

Follow these steps for BOI mobile number change online:

Step 1: Visit the Bank of India website and log in to your bank account.
Step 2: Go to the “Service Request” section.
Step 3: Click on the option to change your phone number.
Step 4: Enter all required information and your new mobile number.
Step 5: An OTP will be sent to your registered and new phone numbers. Enter the OTPs to verify them.
Step 6: Once verification is complete, a change will be made to your BOI mobile number.

By Visiting the BOI ATM

In this section, we will discuss how to change your mobile number in the Bank of India by visiting an ATM:

Step 1: Visit a Bank of India ATM near you.
Step 2: Insert your ATM card and enter your PIN.
Step 3: Select “Other Services” from the menu.
Step 4: Select “Mobile Number Change” or “Mobile Number Registration.”
Step 5: Enter your new mobile number.
Step 6: Confirm your mobile number by entering it again.
Step 7: Follow the instructions on the screen.

The Bank of India mobile number change will be complete.

By Visiting the BOI Branch

Here are the steps for doing the BOI mobile number change by visiting a branch:

Step 1: Locate the nearest BOI branch. You can search for the nearest BOI branch on the internet.
Step 2: Find out the branch's business hours and visit it. Carry the required ID proofs, such as an Aadhaar or PAN card.
Step 3: Talk with bank officials and ask them for a BOI mobile number change form.
Step 4: Enter all the necessary details in the form, including your new and old mobile numbers.
Step 5: Submit the filled-up form to the bank along with photocopies of your ID proofs.
Step 6: You may receive an acknowledgement slip or reference number for your request.
Step 7: Your mobile number will change once the bank verifies your entered information.
Step 8: Once the update is completed, you will receive a confirmation message on your new phone number.

Bank of India Mobile Number Change Form

Step 1: Visit the nearest Bank of India branch.
Step 2: Obtain the Bank of India Mobile Number Change Form from the officials.
Step 3: Fill out the form with the required details and attach the necessary documents.
Step 4: Submit the form to the bank officials for a change of mobile number.

It is essential to keep KYC details, such as your mobile number, updated in your bank account. This blog has discussed different methods of changing the Bank of India's mobile number. From net banking to visiting a bank branch, you have several options ahead of you. Depending on your preferences, you can decide which option suits you the best. 

Related BOI Articles:
1. How To Get Bank of India Mini Statement?
2. How to Apply for Bank of India ATM Card Online and Offline?

Related Articles:
1. How to Change SBI Mobile Number via ATM, Net Banking
2. How to Change Union Bank of India Mobile Number via ATM, Net Banking
3. How to Change Indian Bank Mobile Number via ATM, Net Banking
4. How to Change Axis Bank Mobile Number via ATM, Net Banking
5. How to Change ICICI Bank Mobile Number via ATM, Net Banking

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Frequently Asked Questions

Can I change my mobile number online?

 You can change your Bank of India mobile number by visiting the bank's website. Once your OTP verification is complete, you can change your mobile number.

How to change a registered mobile number in the Bank of India?

Several methods exist, such as using net banking, visiting a bank branch, or going to an ATM to exchange a registered Bank of India mobile number.

How do you check the status of the Bank of India mobile number update?

You can log in to your bank account from the official website to check the status of your mobile number update.

How long does changing a mobile number in the Bank of India take?

Changing the mobile number usually takes a few hours and a few days.

How to fill out the Bank of India mobile number change form?

To update your mobile number, you can fill in the required details in the Bank of India mobile number change form. 

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I am an advocate by profession and have a keen interest in writing. I write articles in various categories, from legal, business, personal finance, and investments to government schemes. I put words in a simplified manner and write easy-to-understand articles. Read more

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