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MSME Samadhaan

By Mayashree Acharya

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Updated on: Feb 5th, 2025

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2 min read

Budget 2025 Updates:

  • Revision of classification of MSMEs to include more businesses and companies under the purview of MSMEs.
  • Micro-enterprises on the Udyam portal will get credit cards with a Rs. 5 lakh limit; 10 lakh cards will be issued in the first year.
  • A new Rs. 10,000 crore Fund of Funds will be launched with an expanded scope.
  • A scheme for 5 lakh women and SC/ST first-time entrepreneurs will offer term loans up to ₹2 crore over five years, along with online capacity building.

On 30th October 2017, the Ministry of MSME launched the MSME Samadhaan portal to support micro and small entrepreneurs. This platform allows MSMEs to directly file complaints about delayed payments with the Micro and Small Enterprise Facilitation Council (MSEFC). 

The portal makes these complaints visible to relevant authorities, such as Central Ministries, Departments, and State Governments, prompting proactive actions. It also helps monitor delayed payments efficiently, with information made publicly available to apply moral pressure on defaulters. MSMEs can track their cases through the portal as well.

MSMED Act 2006

The MSMED Act, 2006 addresses delayed payments to MSMEs, making buyers liable for a compounded fine if they fail to pay within 45 days of accepting goods or services. The fine is compounded monthly at three times the RBI's bank rate.

Sections 20 and 21 of the Act require State Governments to set up Micro and Small Enterprise Facilitation Councils (MSEFC) to resolve payment disputes. MSMEs with a valid Udyog Aadhar (UAM) or Udyam Registration can seek facilitation. MSEFC must resolve disputes within 90 days. 

The Council is chaired by the Director of Industries of the relevant State/UT. Under Section 16, buyers must pay interest on delayed payments, compounded at three times the RBI's bank rate. If an appellant is not a supplier, they must deposit 75% of the award amount before the court hears the case.

Nature of Compensation Provided to MSME

The MSEFC of the State after the examination of the case filed by an MSME may issue directions to the buyer for the full payment of the due amount along with interest as well.

Who Can Apply on the MSME Samadhaan Portal?

Any MSME with a valid Udyog Aadhar (UAM) or Udyam Registration can file an online application against the buyer of goods/services with the relevant MSEFC in their State/UT. These applications will be reviewed by the MSEFC Council, and the concerned Central Ministries, Departments, CPSEs, and State Governments will also have access to them.

Features of the MSME Samadhaan Portal

  1. Filing the application online: Entrepreneurs/MSME can now file claims online for delayed payments using the MSME Samadhaan portal.  In order to do so, a user must have a Udyog Aadhaar number validated with Aadhaar or Udyam Registration number.
  2. Check status: Entrepreneurs/MSME can by means of the porta check the status of the filed online applications for delayed payments.
  3. Pending payments dashboard: The portal will give information about the pending amount of MSMEs with individual buyers, CPSEs, Central Ministries, State Governments, etc. The CEO of PSEs and the Secretary of the concerned Ministries will be able to monitor the cases of delayed payment and issue necessary instructions to resolve such issues

Process to File Application on MSME Samadhaan Portal

The process to file an application on the MSMEs Samadhaan Portal by the MSMEs are as follows:

  • Visit the MSME Samadhaan Portal.
  • Click on the ‘Case Filing for Entrepreneur/MSE Units’ button available on the top left-hand side of the homepage.

  • A new page will open. Select the ‘Udyog Aadhaar Number’ or ‘Udyam Registration Number’ option.
  • Enter the Udyog Aadhaar/Udyam Registration Number, mobile number and click on the ‘Validate Udyog Aadhaar’ or ‘Validate Udyam Registration’ button.

  • An OTP will be sent to the email registered during Udyog Aadhaar/Udyam registration.
  • Enter the OTP and proceed to file the application for delayed payment.
  • Upload the documents (scanned PDF documents of work orders of Respondent and invoices generated by you against those work orders) and submit the application.

Process to Check Status on MSME Samadhaan Portal

The process to check the status of the filed application on the MSMEs Samadhaan Portal by the MSMEs are as follows:

  • Visit the MSME Samadhaan Portal.
  • Click on the ‘Check Case Status’ button available on the top left-hand side of the homepage.

  • A new page will open. Select the ‘Udyog Aadhaar Number’ or ‘Udyam Registration Number’ option.
  • Enter the Udyog Aadhaar/Udyam Registration Number or application number and click on the ‘Login’ button.

  • Once you login with valid credentials you will be redirected to your Dashboard where multiple actions can be done including viewing the application status.

Frequently Asked Questions

What is MSME Samadhaan?

MSME Samadhaan is an online portal launched to help MSMEs file complaints against delayed payments from buyers of goods and services. It allows direct registration of disputes with the Micro and Small Enterprise Facilitation Council (MSEFC) for resolution.

Who can file a complaint on MSME Samadhaan?

Any MSME with a valid Udyog Aadhar (UAM) or Udyam Registration can file a complaint against a buyer for delayed payments via the MSME Samadhaan portal.

What is the penalty for delayed payments under the MSMED Act?

Under the MSMED Act, buyers who fail to pay within 45 days are liable to a compounded fine, calculated monthly at three times the bank rate notified by the Reserve Bank of India (RBI).

How long does it take to resolve disputes through MSEFC?

Disputes filed with the MSEFC must be adjudicated within 90 days from the date of filing.

What happens if the buyer does not pay the delayed amount?

The buyer is required to pay interest, compounded monthly at three times the RBI's bank rate, on any delayed payment. Additionally, the MSEFC can take further legal actions to enforce the payment.

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I am an advocate by profession and have a keen interest in writing. I write articles in various categories, from legal, business, personal finance, and investments to government schemes. I put words in a simplified manner and write easy-to-understand articles. Read more

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