Updated on: Sep 30th, 2022
6 min read
Zomato is an e-commerce platform that lists restaurants with its menu and allows customers to order food through its app. The app provides food delivery services for select cities and contains customer reviews of various restaurants.
Zomato app follows a commission-based business model and earns by charging a commission on the restaurants for each order it receives through the app. However, the restaurants must have an FSSAI (Food Safety and Standards Authority of India) license to be listed on the Zomato app.
Due to the increase in popularity of online food aggregators, FSSAI mandated digital Food Business Operators (FBOs) such as Zomato, Swiggy, UberEats, etc., to obtain FSSAI licesne. Accordingly, the Food Safety and Standards (Licensing and Registration of Food Businesses) Amendment Regulations, 2018, provides that any FBO carrying out food business delivery services through e-commerce platforms must obtain an FSSAI registration/license.
Thus, it is mandatory for Zomato and the restaurants listed on the Zomato app to have an FSSAI licesne mandatorily. The FSSAI license will enable the food safety authorities to ensure that food delivery platforms and restaurants selling food through such platforms comply with the FSSAI regulations, rules, inspections, third-party audits and food testing processes.
The restaurants and cloud kitchens that wish to register on the Zomato app and receive food orders should obtain FSSAI licesne based on their turnover before registering on the app. The types of FSSAI registration that a cloud kitchen and restaurant should obtain are as follows:
The documents required by restaurants and cloud kitchens to obtain the FSSAI basic registration are as follows:
The documents required by restaurants and cloud kitchens to obtain the FSSAI state license are as follows:
The documents required by restaurants and cloud kitchens to obtain the FSSAI central license are as follows:
According to the FSSAI regulations, Zomato has obtained an FSSAI central license. Zomato has displayed its FSSAI license number – 10019064001810 on its website. It has obtained an FSSAI license as an e-commerce business for the following food products:
Any person can view the details of the Zomato FSSAI license on the FoSCoS website. On the homepage, a person needs to click on the ‘FBO Search’ option, enter the ‘License/Registration Certificate No.’, ‘Captcha Code’ and click on the ‘Search’ button. The details of the Zomato FSSAI license will be displayed on the screen.
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