UAN is a 12-digit identification number issued by the EPFO to all employees. To avail of the various services offered by EPFO, such as balance check and passbook download, it is necessary to activate the UAN.
UAN Activation via UAN Portal No Longer Available
UAN activation via Aadhaar OTP (portal) and Membership ID has officially been discontinued. UAN can now be activated through Aadhaar-based Face Authentication via the UMANG app. The web portal steps below are retained for reference for users.
UAN activation is the process of enabling your UAN for online use. Without activation of UAN, you cannot log in to the EPFO portal, and you cannot access the services offered by EPFO. It can be made through EPFO portal, through 6 simple steps.
To activate your UAN, you will need to install the UMANG app and Aadhar Face RD app, and use Aadhar OTP to complete the activation process using online verification.
After verification, your UAN and a temporary password will be sent to your mobile. Your photo and address will be updated in the EPFO database.
Note: Upon UAN activation, you will receive a password on your registered mobile number to log in to your account.
Currently, UAN activation via Aadhaar OTP or membership ID has been discontinued. UAN can now be activated only through Aadhar OTP through UMANG face authentication.
The following table explains the usual pain points in the process of UAN activation, and the recommended course of action.
| Error | Cause | Recommended Action |
| Face authentication fails | Aadhaar Face RD app not installed / poor lighting. | Install the Aadhaar Face RD app; use front camera in good lighting. |
| OTP not received | Mobile number not linked to Aadhaar. | Update mobile via nearest Aadhaar Enrolment Centre. |
| Invalid Details error | Name/DOB mismatch between EPFO records and Aadhaar | Raise a grievance on EPFO's grievance portal |
| UAN already active message | UAN was previously activated | Log in directly at the EPFO Member Portal with existing credentials |
| Activation page not loading on EPFO portal | Portal option has been removed | Use UMANG app — portal activation is discontinued |