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The e-invoice generation is mandatory for all taxpayers with a turnover greater than Rs.500 crore in a financial year from 1st October 2020. Some of these taxpayers have multiple places of business, or have branches and HO at different locations, or work remotely from the principal place of business. In such cases, the generation of IRN for multiple locations from a single place would be difficult and time-consuming.

To overcome this, the e-invoice system has come up with user-friendly services like user management under which a taxpayer can create multiple sub-users under his account and assign them different roles. Here are the four options that are available under the user management section:

  1. Create sub-user
  2. Freeze sub-user
  3. Update sub-user
  4. Change Password

Latest Updates

Update as on 30th July 2020

1. A new refined format of e-invoice has been notified by CBIC adding 20 new fields and removing 13 fields. Certain fields have undergone changes in character length as well.

2. e-Invoicing system shall apply to those taxpayers with annual turnover exceeding Rs 500 crore instead of Rs 100 crore.

3. Special Economic Zones (SEZ) units shall also be exempted from issuing e-invoices.

Update as on 23rd March 2020

The implementation of e-invoicing and the QR code has been deferred to 1st October 2020.

Exemption from e-Invoicing and QR code has been granted to sectors such as the insurance, banking, financial institutions, NBFCs, GTA, and passenger transportation service and movie tickets.

1. Actions available for sub-users on IRP

A sub-user can perform the below actions:

  1. Generate IRN
  2. Cancel IRN
  3. Report generation of IRN

2. Need for having sub-users in e-invoicing

Many times the authorised person does not generate IRN on his own due to time constraints. He is dependent on his staff or operators to do the same. In such cases, he can create sub-users and assign them a particular task and not share his entire login rights. Even in cases of multiple places of business, creation of sub-users is of great help. A single authorised person can create sub-users for different locations and assign them their roles. He just needs to monitor the work done by sub-users. For each place of business, a user can create 10 sub-users.

3. Steps to create sub-users

Follow the steps below to create sub-users:

    1. Click on the ‘Create sub-user’ tab under user management.user management
    2. An OTP will be sent on the registered mobile number. Enter the OTP and click ‘Validate’.
    3. Enter the details on the user creation screen.

Create sub-user

  1. Suffix User ID: A user can create a sub-user by entering a suffix user ID. For example, if the user’s ID is ‘1234’ he can add the suffix ‘abc’, then the sub-user ID will be ‘1234_abc’.
  2. Enter the basic details such as name, destination, mobile number and email ID of the sub-user.
  3. Choose the place of business for which one wants to create a sub-user.
  4. Select the tasks he wants to activate for that sub-user and click ‘submit’.
  5. On successful validation of the sub-user ID, an SMS will be sent to the sub-user along with the password.

4. Steps to freeze sub-users

A user has an option to freeze the sub-user so that he cannot log in to the e-invoice system. Below are the steps to freeze sub-users:

1. Selects the ‘Freeze sub-user option’ under user management, on the e-invoice system to see the below screen:

Freeze sub-user

2. Select the sub-user you want to freeze and click on the ‘Freeze’ button.

3. The selected sub-user will be frozen.

5. Update Sub User:

A user can update sub-users by clicking on “Update Sub-user” under user management. A user can update a sub-user after the successful validation of the OTP.

Update sub-user


1. How to generate IRN from different places of business?

Ans: A user can create IRN from his account from any registered place of business. One can also create sub-users at a different place of business and assign them tasks.

2. Is a user required to generate reports daily?

Ans: Due to the 24/7 operation of the system, the reports are available only for one day. Thus, a user is required to generate reports daily.