Streamline your supply chain. Empower your business. Streamline your supply chain. Empower your business.
Digitised invoice processing Digitised invoice processing
Faster approval workflows Faster approval workflows
Improved cash flow Improved cash flow
Request a Demo
Index

What is Supply Chain: Meaning, Process, Types, Examples, Best Practices

By Athena Rebello

|

Updated on: Oct 8th, 2024

|

5 min read

The supply chain has become one of the most important functions for organisations to reduce their cost of operations and increase their business value. If you are thinking about what a supply chain is and how it works, then here is a comprehensive guide. In this article, we explain the meaning of supply chain, along with the different supply chain types, give examples and share some of the best practices to help you effectively manage your supply chain.

What is a Supply Chain?

A supply chain is a network that includes all the necessary activities and resources to produce goods and services and ensure that these goods and services reach the consumer. It comprises different stages, such as procurement of the raw materials, manufacturing, storage, and, ultimately, the delivery of the finished product.

Key Objectives of a Supply Chain in a Business

Now that you know what a supply chain is, let's explore the key objectives of a supply chain in more detail:

  • Customer Satisfaction: The first objective of the supply chain is to ensure that customers receive the right product at the right time.
  • Cost Efficiency: The second objective is to reduce expenses while maintaining service quality, which is achieved through planning carefully and optimising resources.
  • Inventory Optimisation: This objective is about balancing the availability of the product and controlling the cost. This is achieved by regularly tracking the demand and streamlining the restocking process.
  • Lead Time Reduction: Delivering the products faster is key to keeping consumers motivated, which is what a supply chain aims to achieve. Its objective is to enhance customer satisfaction and reduce the risk of expiry.   
  • Flexibility and Responsiveness: Lastly, when there are disruptions or changes in demand, the objective of the supply chain is to meet the customer’s needs by adapting to changes quickly.

Importance of Supply Chain

Supply chains are important for any business since they represent the journey of a product from its raw material form to its final form. Apart from this, here is what makes a supply chain so important:

  • Reduced Overheads: A supply chain accurately predicts demand, minimising the costs associated with storing slow-moving inventory and improving the overall efficiency of inventory management.
  • Greater Quality Control: Regular audits help a supply chain ensure greater quality products, thus enhancing customer satisfaction.
  • Higher Efficiency: Supply chains are important to ensure smooth operations, fewer delays, and availability of products when needed. 
  • Risk Management: Risk management is super important for businesses. Supply chain data enables businesses to proactively identify risks, mitigate them, and minimise operational disruption. 
  • Optimised Shipping: A supply chain includes efficient shipping methods, which help minimise delivery times and associated costs.
  • Competitive Advantage: An optimised supply chain can offer better pricing, faster deliveries, and higher-quality products than competitors, thereby attracting new customers and retaining existing ones.

Components of a Supply Chain

Now, let’s explore the different components of a typical supply chain and understand how they all coordinate together:

  • Producers: As part of the supply chain, producers are the manufacturers or companies responsible for creating the product or service. They source the raw materials and manufacture the final product. 
  • Vendors: Vendors are actually the suppliers who provide the necessary inputs for production.
  • Warehouses: Warehouses store inventory before it is shipped to consumers. Their role within a supply chain is to manage the inventory level and ensure timely deliveries.
  • Transportation Companies: This is an important component of the supply chain. These companies move the finalised products from one location to another. The modes of transportation include trucks, ships, trains or planes. 
  • Retailers: Finally, there are retailers as part of the supply chain. Retailers sell products to customers and operate on online platforms, physical stores, or even both, depending on their business model. 

What is the Supply Chain Process?

The supply chain process includes several steps to ensure the flow of raw materials and products is smooth. Let’s explore each step in detail: 

  1. Demand Forecasting and Planning: Demand forecasting involves predicting future customer demand for products and materials. Without good demand forecasting, businesses might end up with expensive surpluses or miss opportunities.
  2. Sourcing Raw Materials: In this step, the raw material or any component for the production process is acquired. The material may be sourced globally or locally based on cost considerations and availability. 
  3. Refining Materials into Basic Parts: After acquiring the raw materials, the next step is to process them into basic parts or components in the business's manufacturing facility or processing plant. 
  4. Combining Parts to Create a Product: Once the basic parts are ready, they are combined to create the final product. Depending on the nature of the product, this step may involve several processes, including assembly lines, machining, and fabrication. 
  5. Order Fulfilment and Sales: This step involves selling the finished products. The sale occurs through retail stores, distributors, or online platforms. Here, the customers' orders are received, and the fulfilment process is initiated. 
  6. Product Delivery: When everything is ready, the product is prepared for shipment and delivered to the customer using logistics for timely delivery to the desired destination. 
  7. Customer Support and Return Services: The final step is providing customer support after the products are delivered. If there are any returns, exchanges or warranty claims, they are settled to ensure customer satisfaction.  

Types of Supply Chain Models

Apart from the supply chain process, let's now explore the various types of supply chain models:

  • Continuous Flow Model: This model focuses on stability and efficiency, making it suitable for industries with constant demand and well-established products. The production process is optimised to maintain a continuous flow, and disruptions are minimal. 
  • Agile Model: Here, the main focus is flexibility and responsiveness to unpredictable demand patterns. It applies to industries where the demand is volatile or where the products are made to order. The agile model also quickly adapts to changes and customer preferences. 
  • Fast Chain Model: This model fits perfectly for industries featuring products with shorter life cycles, like electronics and fashion. Here, the focus is on speed, and production and delivery are rapid. The aim is to capitalise on fleeting market opportunities. 
  • Flexible Model: This model is for industries with moderate demand or occasional peaks. It allows for the adjustment of manufacturing and distribution strategies to meet variable market conditions while maintaining operational efficiency. 
  • Custom-Configured Model: This model is suitable where customisation is important. This is particularly relevant for automotive or aerospace industries, where the products are tailored to fit the individual customer’s requirements.  

Examples of Supply Chains

To better understand how products move from the manufacturing unit to the consumer, check out the supply chain examples below:

Traditional Supply Chain

The process of a traditional supply chain starts with extracting the raw material. After that, it is moved to a manufacturer, who helps refine and process them into finished products. Once the goods are ready, they are sent to retailers for sale with the help of a logistics company. The cycle gets completed when the consumer purchases the product. 

E-Commerce Supply Chain

The supply chain in e-commerce starts when the order is placed on the website. After that, the orders are processed using technology. Thereafter, using payment processors, the payment is made, and the order is moved to the warehouse for shipment. The shipment depends on the requirement, and it could be in-house, or there could be a third-party logistics provider. Finally, the product reaches the customer, and the cycle ends.  

What is Supply Chain Management, and How Does it Work?

Supply chain management, or SCM, is a process that ensures the efficient movement of goods and services from the production unit to the consumer. It includes a set of activities, starting with planning, sourcing, manufacturing, logistics, and the final delivery. The main aim is to minimise the overall cost and meet the customer's requirements. 

In the planning phase, businesses obtain and allocate resources based on demand, which involves selecting suppliers and managing relationships with them. Then comes manufacturing, where the raw materials are transformed into the final products. Thereafter, the finished products are distributed to the customers using logistics. Once this is done, the last phase of the supply chain management is managing inventory and returns.

What are the Best Practices in Supply Chain Management?

  • Adopt Lean Techniques: Try to streamline your processes and adopt lean practices. This will help you eliminate waste and reduce unnecessary inventory. 
  • Enhance Inventory Velocity: To prevent overstocking or shortage, enterprises must ensure that their supply matches the demand and does not exceed it. 
  • Foster Collaboration: Collaboration is key. Coordinate properly with all the stakeholders to avoid delays and improve customer satisfaction. 
  • Leverage Technology: Use technology such as software and analytical tools. Modern technologies such as AI and data analytics help enterprises identify discrepancies more effectively, gain cash flow visibility, and provide better insights for planning and decision-making.
  • Implement Effective Metrics: Use key performance indicators (KPIs) to measure performance and identify areas for improvement. This will ensure the supply chain operates smoothly and meets its objectives.

To sum up, a supply chain is an important part of business, and it is important to understand how it works and learn about its types, examples, and components. By following best practices, you can streamline your operations, reduce costs, and effectively meet customer requirements.

Related Articles:
What is Supply Chain Management
Difference Between Logistics and Supply Chain Management
What is Bullwhip Effect in Supply Chain & How Can It Be Prevented
Supply Chain Resilience Initiative (SCRI)
History & Evolution of Supply Chain Management in India
Challenges and Key Issues in Supply Chain Management in India
AI in Supply Chain
Impact of Industry 4.0 on Supply Chain Management
What is Digital Supply Chain
What is Supply Chain Network

Frequently Asked Questions

What do you mean by supply chain?
The workings of a supply chain are simple. It starts with sourcing raw materials and finishes with delivering the product to the consumer.
How does a supply chain work?

The working of a supply chain is simple. It starts with sourcing raw materials and finishes with delivering the product to the consumer. 

What is supply chain finance?

Supply chain finance is a form of financial assistance provided to buyers and suppliers to optimise working capital and accelerate cash flow. 

What is procurement in the supply chain?

Procurement means strategically acquiring goods required for business operations. This includes sourcing, negotiating, acquiring, and record-keeping.

What is a global supply chain?

A global supply chain is not limited to a particular location. It covers the stages of manufacturing and delivery across multiple geographical locations. 

What is lead time in the supply chain?

Lead time is defined as the duration between order initiation and fulfilment, covering processing, manufacturing, and delivery. 

What is supply chain integration?

Supply chain integration means aligning activities, processes, and systems among the stakeholders. This helps to enhance collaboration, coordination, and communication across the supply chain. 

What is supply chain in e-commerce?

The supply chain in e-commerce includes operations and logistics services to manage online retail activities. 

What is supply chain strategy?

Supply chain strategy is a comprehensive plan that outlines how an organisation manages and optimises its processes to achieve the business's objectives. 

How to solve supply chain problems?

There are several ways to address supply chain problems. You must manage risks, diversify suppliers and improve communication. You can also utilise technology to automate inventory processes, demand forecasting, etc.

Is sourcing a part of the supply chain?

Yes, it is part of a supply chain. Sourcing involves identifying and choosing suppliers to procure the goods and services required to carry out business operations. 

What is decoupling in a supply chain?

Decoupling means strategically placing inventory buffers to ensure smooth operations and low disruptions. 

What is DSI in a supply chain?

DSI means Days Sales of Inventory. It measures the average number of days it takes to sell inventory.

What is information flow in a supply chain?

When there is an exchange of data and insights between the stakeholders involved in a supply chain, it is called information flow in a supply chain. 

What is a lean supply chain?

A lean supply chain focuses on eliminating waste and reducing the lead time for producing and supplying products to customers. 

How to control the supply chain?

There are several ways to control the supply chain. Some strategies include recruiting skilled people, building partnerships effectively, utilising technology, and streamlining information flows. 

Is supply chain the same as logistics?

Logistics and supply chain are two different concepts. Logistics is a component of a supply chain that deals with managing the storage and transportation of goods. A supply chain involves other components such as sourcing, procurement, manufacturing, distribution and customer services, and coordinating the process of moving the products from the manufacturing unit to the consumer. While related, logistics and supply chains are not the same.

About the Author

A Chartered Accountant by profession and a writer by passion, my expertise extends to creating insightful content on topics such as GST, accounts payable, and invoice discounting.. Read more

summary-logo

Quick Summary

Understanding the supply chain process is vital for businesses to reduce costs, increase efficiency, and enhance customer satisfaction. This guide covers types of supply chain models, key objectives like customer satisfaction and cost efficiency, components of a supply chain including producers, vendors, warehousing, transportation firms, and retailers. Best practices include adopting lean techniques, enhancing inventory velocity, fostering collaboration, using technology, and implementing effective metrics.

Was this summary helpful?
liked-feedbackliked-feedback

Clear offers taxation & financial solutions to individuals, businesses, organizations & chartered accountants in India. Clear serves 1.5+ Million happy customers, 20000+ CAs & tax experts & 10000+ businesses across India.

Efiling Income Tax Returns(ITR) is made easy with Clear platform. Just upload your form 16, claim your deductions and get your acknowledgment number online. You can efile income tax return on your income from salary, house property, capital gains, business & profession and income from other sources. Further you can also file TDS returns, generate Form-16, use our Tax Calculator software, claim HRA, check refund status and generate rent receipts for Income Tax Filing.

CAs, experts and businesses can get GST ready with Clear GST software & certification course. Our GST Software helps CAs, tax experts & business to manage returns & invoices in an easy manner. Our Goods & Services Tax course includes tutorial videos, guides and expert assistance to help you in mastering Goods and Services Tax. Clear can also help you in getting your business registered for Goods & Services Tax Law.

Save taxes with Clear by investing in tax saving mutual funds (ELSS) online. Our experts suggest the best funds and you can get high returns by investing directly or through SIP. Download Black by ClearTax App to file returns from your mobile phone.

Cleartax is a product by Defmacro Software Pvt. Ltd.

Company PolicyTerms of use

ISO

ISO 27001

Data Center

SSL

SSL Certified Site

128-bit encryption