CAMS – Services, Features & Registration

CAMS stands for Computer Age Management Services – a SEBI-registered Registrar & Transfer (R&T) Agency. It provides technology-enabled processing solutions to investors and mutual fund companies alike.

What does CAMS do?

Computer Age Management Services is under the collective ownership of HDFC Group, National Stock Exchange and Acsys Investments Pvt. Ltd. CAMS collaborates with fund houses to build a user-friendly service delivery model to investors.

How does CAMSonline work?

myCAMS is an online portal of CAMS. Investors rely on it for ‘mailback services’ to obtain mutual fund statements. You can easily retrieve the statements by providing your PAN and registered email ID.

Investors can access performance metrics and analytics of all the schemes by different asset management companies (AMC) under CAMS. ‘Realised gains statement’ that sheds light on Short-Term Capital Gains and Long-Term Capital Gains, i.e. STCG and LTCG taxes, is another popular service.  

CAMS Service Cycle

CAMSonline is not just a B2B partner serving fund managers and distributors. They also reach the end-consumers through a nation-wide network of service centres and online portals. CAMS boast of serving more than 60% of the current mutual fund assets of the country.

However, they do not have any legal authorisation to offer mutual fund recommendations or even distribute funds. AMCs usually avail the following services from CAMS. 

• Setting up an account
• Processing transactions
• Data management
• Customer service
• Risk assessment & management
• Commission administration
• Other value-added services

Features & Benefits of CAMS

a. Quality

CAMS is an ISO 9001:2008; certified establishment and follows a stringent quality check policy. With six sigma levels of quality, they set up 50 lakh accounts annually.  

b. Transfer Agency Services

Responsibilities of active mutual fund companies are many. Some of them are processing transactions, mapping trends, giving customer support when required, and managing the overall fund. CAMS provides technical assistance to necessary to complete these tasks instantly.    

c. Risk Management

CAMSonline follows a self-determining risk management method, supervised by specialists. For example, every possible operative risk is managed regularly with customized software to steady outcomes.  

d. Access

CAMS covers more than 250 locations and is expanding steadily. Their high reach has helped manufacturers to reduce expenditures, which eliminates the need to spend on in-house infrastructure. You can approach CAMS service centres for such infrastructure installation as well as maintenance service after the purchase.  

e. Strong web presence

Currently, they use an online order-routing method called FinNet. This helps them cater to orders from places without CAMS service centres.  

f. Cutting-edge Technology

CAMS boasts of locally developed technology solutions on par with international standards. So, they play by fast distribution and adaptability. It has an extensive and up-to-date IT infrastructure that can support over one crore transactions monthly.  

g. Confidentiality

Customer info at CAMS is highly protected due to its sensitive nature. They only use the data to serve customers, and only the rightful owner can access the same.  

h. e-KYC facility

While taking care of transactions of different mutual funds, they enable investors to subscribe directly online or via mobile apps. The e-KYC option is instant and cost-free.    

i. Portfolio mapping

Every mutual fund you opted for (under CAMS service) is mapped to your investment portfolio. For this, please make sure that you provide the same email ID for all your investments.  

j. One user id for life

Get registered under CAMS online (myCAMS) and use that user ID for all your future mutual fund transactions.  

CAMS Registration Process

You can register for myCAMS using your registered email id given for the portfolio. So, using more than one email id for many mutual funds is not an option. Your registration via online or app (or both) has lifetime validity. The login credentials you generate will have only 48 hours validity as the information you give is confidential and sensitive.

If you delay beyond two days, you will have to start the whole process again. It is easy to schedule businesses, payments, monitor and manage the portfolio, buy more and redeem, among others. It takes only seconds if you use the app or website.

Steps for registering in CAMS Online

• Go to myCAMS website.
• Select the tab ‘New User Registration’ to generate a user id.
• A new tab opens in which you will need to enter your email ID and captcha. Click the submit button.
• After finishing the registration, you will see an alert flash on the screen, confirming the same.
• Check your email for confirmation and login details, use them to log in.
• Do not forget to change the password after the successful login.
• Now re-login using the id and the new password.  

Registration via mobile app

• Go to Google Play store and install the myCAMS app.
• Select ‘Register Now’, which will take you to the ‘New Registration Screen’. – Type in your email id there and submit to sign up. 
• Use the login info sent to your email id and go to your account on myCAMS.
• Change your password as per the instructions are given on screen before proceeding.
• Re-login to explore a world of myCAMS services.

In a nutshell, CAMS is forever on the lookout to improve their infrastructure performance. They have played a significant role in making investments easier for both investors and scheme-providers.