PNB offers Net Banking and Mobile Banking services to its customers to manage their accounts, track transactions, and perform banking activities anytime, anywhere. These digital services eliminate the need for frequent branch visits. To access these features, you need a PNB Customer ID — a unique identifier assigned when opening your first bank account. 

This Customer ID remains the same across all accounts held in Punjab National Bank. If you are unsure how to find your PNB Customer ID, here is a step-by-step guide to help you.

PNB Customer ID by Account Statement

Your account statement contains essential financial details, including your Customer ID. To find it, access your account statement through email or request a physical copy from PNB. The Customer ID is usually displayed at the top section of the bank statement.

PNB Customer ID by Passbook Statement

Follow these steps to locate your PNB Customer ID through your passbook:

• Open the first page of your Punjab National Bank passbook.
• Find your Customer ID printed between the mode of operation and your bank account number.

PNB Customer ID by Cheque Book

Customers can request a cheque book from Punjab National Bank to facilitate money transfers. The cheque book includes important banking details specific to the account holder. You can find your CIF number, Customer ID, or User ID printed on the cheque book.

Find PNB Customer ID using Welcome Kit

To locate your PNB Customer ID through the welcome kit, follow these steps:

• Take out the welcome kit provided by Punjab National Bank when you open your account.
• Check the welcome letter included in the kit.
• Your customer ID for PNB will be printed on the welcome letter.

PNB Customer ID Through Internet Banking

To retrieve your PNB Customer ID through online banking, follow these steps:

• Log in to your PNB Internet Banking account.
• Navigate to the Personal Settings section.
• Your Primary Customer ID will be displayed on the screen

How to Find PNB Customer ID by Visiting the Bank Branch?

You can get your PNB Customer ID by visiting the bank branch and following the steps mentioned below:

• Go to your Punjab National Bank home branch.
• Carry proof of valid identity, like a PAN Card or Aadhaar Card.
• Speak to a bank official and request your Customer ID.
• Provide your name and account number for verification.
• Show proof of your identity to confirm your identity.
• The bank official will then provide your PNB Customer ID.

PNB Customer ID by Calling Customer Care

You can retrieve your PNB Customer ID via customer care by following these steps:

• Call Punjab National Bank's customer care helpline - 1800 1800 or 1800 2021. 
• Select your preferred language.
• Choose the IVR option to connect with a customer care representative.
• Inform the representative that you need your PNB Customer ID.
• Answer the security verification questions correctly.
• Once verified, the representative will provide your Customer ID.

Your PNB Customer ID is essential for accessing net banking, mobile banking, and other online banking services. Whether you check your passbook, account statement, cheque book, welcome kit, or use online banking, there are multiple ways to find it. If needed, you can also visit your home branch or contact PNB customer care for assistance. Keeping your PNB Customer ID handy ensures seamless banking and account management.

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