HDFC Bank Customer ID - How To Get/Find HDFC Customer ID?

Every HDFC Bank customer is assigned a unique HDFC Bank Customer ID that helps access Internet Banking, Mobile Banking, and other digital services. If you are wondering how to get HDFC customer ID, there are multiple online and offline methods available. You may do so through your passbook, chequebook, account statement, welcome kit, NetBanking, Mobile Banking app, customer care, or by visiting a branch.

Key Highlights:

• The HDFC Bank Customer ID acts as the username for Internet Banking. Without it, login is not possible.
• If you hold multiple accounts (savings, current, loan, FD) under the same Customer Information File, one customer ID is used for all.
• Unlike account numbers, the customer ID remains fixed for the lifetime of your banking relationship.
• Bank officials use the customer ID to quickly fetch your profile when you contact support.

How to Get HDFC Customer ID?

The HDFC Bank Customer ID is a unique identification number linked to every savings or current account. It is essential for NetBanking, mobile banking, and other account-related services. Customers can retrieve or access their HDFC Customer ID through multiple online and offline methods.

HDFC Customer ID by Account Statement

You can easily find your HDFC Bank customer ID in your account statement or e-statement. Simply check the monthly mini statement sent to your registered email ID. Upon opening the statement, your HDFC Customer ID will be clearly listed.

HDFC Customer ID by Passbook Statement

The very first page of your account’s passbook contains the HDFC customer ID. It should be visible in the top left corner. 

HDFC Customer ID by Chequebook

If you open your chequebook, you will find the HDFC Bank customer ID on the first page. It will be printed in black and bold letters in the bottom-right section of the page.

Find HDFC Customer ID Using Welcome Kit

When you create your account, HDFC Bank provides you with a welcome kit. It contains a welcome letter where you can find your HDFC customer ID. 

HDFC Customer ID through Internet Banking

Below are the steps to get an HDFC customer ID by using the internet banking facility of HDFC Bank:

• Step 1: Visit the NetBanking Portal of HDFC Bank.
• Step 2: Click on ‘Forgot Customer ID’.
• Step 3: Enter your phone number, date of birth, and PAN number.
• Step 4: Enter the captcha code and click on ‘Continue’.
• Step 5: You will receive an OTP on your registered phone number.
• Step 6: Enter the OTP and click on confirm.
• Step 7: You can see the HDFC Bank customer ID on the screen.

Get HDFC Customer ID via Mobile Banking

You can also use the mobile banking option to get the HDFC customer ID by following the below steps:

• Step 1: Download the official HDFC Banking app from the PlayStore or Apple Store.
• Step 2: Open the app and log in.
• Step 3: Tap on ‘Your Profile’ and select ‘personal information’.
• Step 4: Your HDFC customer ID should be visible to you.

Visiting the Bank Branch

Follow the steps below to find an HDFC customer ID by visiting the nearest HDFC Bank branch:

• Step 1: Visit your nearest HDFC Bank branch.
• Step 2: Tell the bank officials that you want to retrieve your HDFC Bank customer ID.
• Step 3: Provide them with the relevant information regarding your account.
• Step 4: The bank officials will inform you about your HDFC customer ID.

How to Know HDFC Customer ID by SMS?

Currently, HDFC Bank does not offer any service to provide HDFC Bank customer ID via SMS.

HDFC Customer ID by Calling Customer Care

Here’s how to find HDFC Bank customer ID by calling customer care:

• Step 1: Contact HDFC customer care as per your current location by calling - 1800 202 6161 or 1860 267 6161.
• Step 2: Once the call is connected, tell the bank officials that you have forgotten your HDFC customer ID.
• Step 3: Share the relevant details about your bank account with the officials.
• Step 4: Once they confirm your identity, they will send your HDFC Bank customer ID via SMS.

Finding your HDFC Bank Customer ID is simple and can be done via both online and offline channels. It is important to know how to get HDFC customer ID through passbook, chequebook, NetBanking, mobile app, or customer care, the bank ensures multiple secure ways to access it. 

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