HDFC Bank Customer ID - How To Get/Find HDFC Customer ID?

By Adnan Ali


Updated on: Jun 26th, 2024


4 min read

Every person who holds a savings or current account with HDFC Bank gets a unique identification number called the customer ID. The bank uses it to identify you as the savings or current account holder. Moreover, this customer ID is mainly required for performing different online or internet banking processes. This article covers how to find an HDFC customer ID through different methods. 

HDFC Customer ID by Account Statement

Finding your HDFC Bank customer ID using an account statement or e-statement is very easy. All you need to do is check the mini statement sent to you by the bank every month in your registered e-mail ID. Once you open the account statement, you can find your Customer ID.

HDFC e-statement

HDFC Customer ID by Passbook Statement

The very first page of your account’s passbook contains the HDFC customer ID. It should be visible in the top left corner. 

HDFC passbook

HDFC Customer ID by Chequebook

If you open your chequebook, you will find the HDFC Bank customer ID on the first page. It will be printed in black and bold letters in the bottom-right section of the page.

HDFC chequebook

Find HDFC Customer ID Using Welcome Kit

When you create your account, HDFC Bank provides you with a welcome kit. It contains a welcome letter where you can find your customer ID

HDFC welcome kit

HDFC Customer ID through Internet Banking

Below are the steps to get an HDFC customer ID by using the internet banking facility of HDFC Bank:

  • Step 1: Visit the NetBanking Portal of HDFC Bank.
  • Step 2: Click on ‘Forgot Customer ID’.
  • Step 3: Enter your phone number, date of birth, and PAN number.
  • Step 4: Enter the captcha code and click on ‘Continue’.
  • Step 5: You will receive an OTP on your registered phone number.
  • Step 6: Enter the OTP and click on confirm.
  • Step 7: You can see the HDFC Bank customer ID on the screen.

Get HDFC Customer ID via Mobile Banking

You can also use the mobile banking option to get the customer ID of HDFC Bank by following the below steps:

  • Step 1: Download the official HDFC Banking app from the PlayStore or Apple Store.
  • Step 2: Open the app and log in.
  • Step 3: Tap on ‘Your Profile’ and select ‘personal information’.
  • Step 4: Your HDFC customer ID should be visible to you.

Visiting the Bank Branch

Follow the steps below to find an HDFC customer ID by visiting the nearest HDFC Bank branch:

  • Step 1: Visit your nearest HDFC Bank branch.
  • Step 2: Tell the bank officials that you want to retrieve your HDFC Bank customer ID.
  • Step 3: Provide them with the relevant information regarding your account.
  • Step 4: The bank officials will inform you about your HDFC customer ID.

How to Know HDFC Customer ID by SMS?

Currently, HDFC Bank does not offer any service to provide customer ID via SMS.

HDFC Customer ID by Calling Customer Care

Here’s how to find HDFC Bank customer ID by calling customer care:

  • Step 1: Contact HDFC customer care as per your current location by calling - 1800 202 6161 or 1860 267 6161.
  • Step 2: Once the call is connected, tell the bank officials that you have forgotten your HDFC customer ID.
  • Step 3: Share the relevant details about your bank account with the officials.
  • Step 4: Once they confirm your identity, they will send your HDFC Bank customer ID via SMS.

Finding your customer ID for an HDFC bank account is easy. The bank ensures that it provides all the assistance you need to find an HDFC customer ID and use its features accordingly. Make sure to apply all the steps correctly to have a stress-free experience in getting your customer ID.
Related HDFC Articles:
1. HDFC RD Interest Rates
2. HDFC Life New Immediate Annuity Plan Interest Rate and Benefits
3. HDFC Bank Locker Charges
4. How to Link Aadhaar with HDFC Bank Account Online and Offline?
5. HDFC Bank Savings Account Interest Rate & Minimum Balance
6. How to Enable International Transactions on HDFC Debit Cards?
7. HDFC Credit Card Status - HDFC Bank Credit Card Application Status
8. How to Generate HDFC Debit Card PIN
9. How To Close HDFC Bank Account Online And Offline
10. How To Activate HDFC Credit Card
11. How To Activate HDFC Debit Card
12. HDFC UPI Limit - How To Increase UPI Transaction Limit In HDFC
13. How To Increase Credit Card Limit HDFC
14. Close HDFC Credit Card: How To Close HDFC Credit Card
15. How To Add A Beneficiary In HDFC Bank
16. HDFC IMPS Charges
17. HDFC BANK FD Calculator
18. HDFC Bank RD Calculator
19. HDFC FD Interest Rates

Can't get yourself started on taxes?
Get a Cleartax expert to handle all your tax filing start-to-finish

Frequently Asked Questions

What is my HDFC customer ID for?

The bank uses your customer ID to identify you as the owner of your account. It is a unique ID that helps you use your bank account.

Where can I find my HDFC customer ID?

There are several places where you can find the HDFC Bank customer ID. Some of them are:

  • Passbook
  • Chequebook
  • Account statement
  • Netbanking
  • Welcome letter
  • E-statement
  • Visiting bank branch
  • Calling customer care
Do we know the length of the customer ID number?

The HDFC Bank customer ID has 9 digits.

Are customer ID and CIF the same in HDFC?

Yes. For HDFC Bank, your customer ID and CIF are the same for your savings or current account. After opening a new account, you will get the same in your welcome kit.

Is the customer ID and account number the same?

No, the HDFC Bank customer ID and account number are not the same. They are two different things. The customer ID is made of 9 digits, whereas the account number has 14 digits.

I lost my welcome letter, chequebook, and passbook. How can I find my HDFC customer ID?

You can check your account statement to find your HDFC Bank customer ID. Alternatively, you can go to the online net banking portal of HDFC Bank to find the customer ID.

About the Author

I am a curious person, and Finance is at the top of my list of interests. With more than 5 years of experience in fintech, I am an expert in lending, investment and personal finance. I believe the Devil lies in details, so I dig a lot before writing anything and armed my writing pieces with figures and facts. Read more


Clear offers taxation & financial solutions to individuals, businesses, organizations & chartered accountants in India. Clear serves 1.5+ Million happy customers, 20000+ CAs & tax experts & 10000+ businesses across India.

Efiling Income Tax Returns(ITR) is made easy with Clear platform. Just upload your form 16, claim your deductions and get your acknowledgment number online. You can efile income tax return on your income from salary, house property, capital gains, business & profession and income from other sources. Further you can also file TDS returns, generate Form-16, use our Tax Calculator software, claim HRA, check refund status and generate rent receipts for Income Tax Filing.

CAs, experts and businesses can get GST ready with Clear GST software & certification course. Our GST Software helps CAs, tax experts & business to manage returns & invoices in an easy manner. Our Goods & Services Tax course includes tutorial videos, guides and expert assistance to help you in mastering Goods and Services Tax. Clear can also help you in getting your business registered for Goods & Services Tax Law.

Save taxes with Clear by investing in tax saving mutual funds (ELSS) online. Our experts suggest the best funds and you can get high returns by investing directly or through SIP. Download Black by ClearTax App to file returns from your mobile phone.

Cleartax is a product by Defmacro Software Pvt. Ltd.

Company PolicyTerms of use


ISO 27001

Data Center


SSL Certified Site

128-bit encryption