Every person who holds a savings or current account with HDFC Bank gets a unique identification number called the customer ID. The bank uses it to identify you as the savings or current account holder. Moreover, this customer ID is mainly required for performing different online or internet banking processes. This article covers how to find an HDFC customer ID through different methods.
Finding your HDFC Bank customer ID using an account statement or e-statement is very easy. All you need to do is check the mini statement sent to you by the bank every month in your registered e-mail ID. Once you open the account statement, you can find your Customer ID.
The very first page of your account’s passbook contains the HDFC customer ID. It should be visible in the top left corner.
If you open your chequebook, you will find the HDFC Bank customer ID on the first page. It will be printed in black and bold letters in the bottom-right section of the page.
When you create your account, HDFC Bank provides you with a welcome kit. It contains a welcome letter where you can find your customer ID.
Below are the steps to get an HDFC customer ID by using the internet banking facility of HDFC Bank:
Step 1: Visit the NetBanking Portal of HDFC Bank.
Step 2: Click on ‘Forgot Customer ID’.
Step 3: Enter your phone number, date of birth, and PAN number.
Step 4: Enter the captcha code and click on ‘Continue’.
Step 5: You will receive an OTP on your registered phone number.
Step 6: Enter the OTP and click on confirm.
Step 7: You can see the HDFC Bank customer ID on the screen.
You can also use the mobile banking option to get the customer ID of HDFC Bank by following the below steps:
Step 1: Download the official HDFC Banking app from the PlayStore or Apple Store.
Step 2: Open the app and log in.
Step 3: Tap on ‘Your Profile’ and select ‘personal information’.
Step 4: Your HDFC customer ID should be visible to you.
Follow the steps below to find an HDFC customer ID by visiting the nearest HDFC Bank branch:
Step 1: Visit your nearest HDFC Bank branch.
Step 2: Tell the bank officials that you want to retrieve your HDFC Bank customer ID.
Step 3: Provide them with the relevant information regarding your account.
Step 4: The bank officials will inform you about your HDFC customer ID.
Currently, HDFC Bank does not offer any service to provide customer ID via SMS.
Here’s how to find HDFC Bank customer ID by calling customer care:
Step 1: Contact HDFC customer care as per your current location by calling - 1800 202 6161 or 1860 267 6161.
Step 2: Once the call is connected, tell the bank officials that you have forgotten your HDFC customer ID.
Step 3: Share the relevant details about your bank account with the officials.
Step 4: Once they confirm your identity, they will send your HDFC Bank customer ID via SMS.
Finding your customer ID for an HDFC bank account is easy. The bank ensures that it provides all the assistance you need to find an HDFC customer ID and use its features accordingly. Make sure to apply all the steps correctly to have a stress-free experience in getting your customer ID.
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HDFC Bank issues Customer ID to savings or current account holders for online banking. Learn how to find it using statements, passbook, chequebook, welcome kit, internet banking, mobile banking, or by contacting customer care.