In today’s fast-paced world, managing your finances needs to be effortless and right at your fingertips. Punjab National Bank’s mobile banking platform empowers you to take full control of your money anytime and anywhere.
This article will give you through everything you need to know about PNB Mobile Banking, including registration, login, fund transfers, and security features, helping you unlock seamless and secure banking on the go.
PNB Mobile Banking Login
These are the instructions on how to log in to PNB mobile banking:
Step 1: Download the PNB Digital App from the Play Store or App Store.
Step 2: Register by entering all required information along with your customer ID to set up your MPIN.
Step 3: Log in using the numeric MPIN you created.
PNB Mobile Banking Registration
You must provide your mobile number before registering for the Punjab National Bank mobile banking app. If you still need to register your number, you must update your mobile number through the PNB branch first. When your number has been registered, you should follow the following process for PNB mobile banking Registration:
Step 1: Open your smartphone and install the PNB ONE app.
Step 2: Click on the ‘New User’ option.
Step 3: Enter your account number and choose the registration option (mobile banking and internet banking) from the options in the menu bar.
Step 4: Enter the OTP that you will receive on your registered mobile number.
Step 5: Select any registration option given: “Register using a Debit Card” or “Register without a Debit Card”.
Step 6: To register using the card, enter the card number and PIN.
Step 7: For no debit card registration, follow the on-screen instructions and put your savings account details and security-asked questions.
Step 8: Generate a strong password and TPIN.
Step 9: The next step is to press on the “Sign in” option.
Step 10: Generate a strong MPIN and put your user ID. Now, you can log in to PNB ONE using those login details.
How to Activate Mobile Banking in PNB?
In general, to activate mobile banking on Punjab National Bank, you can use the following steps:
Mobile Banking App
Step 1: Download the PNB ONE application from the Play Store or App Store.
Step 2: Open the app and click on the ‘New User’ option.
Step 3: Enter your account number and select your registration type (Mobile Banking or Both).
Step 4: Enter the OTP sent to your registered mobile number.
Step 5: Enter your debit card number and PIN when prompted.
Step 6: Set your login and transaction passwords.
Step 7: Once registration is successful, you will receive a User ID.
Step 8: Log in using the User ID, create your MPIN, and start using PNB ONE.
For PNB Digital App
Step 1: Download the PNB Digital App from the App Store or Google Play.
Step 2: On the Welcome screen, click on ‘Sign Up’ and accept the Terms and Conditions.
Step 3: Choose ATM Card Number as your sign-up option and enter your account details.
Step 4: Enter the Online Activation Code (OAC) sent to your registered email ID.
Step 5: Enter the 6-digit OTP received on your registered mobile number.
Step 6: Create a User ID and password for your PNB Digital Account.
PNB Mobile Banking Apps
- PNB ONE: A comprehensive mobile banking app offering various services, including fund transfers, account statements, term deposits, and card management. It is designed for ease of use with a secure and interactive interface.
- Bhim PNB: Part of the BHIM initiative, this app enables secure and fast cashless payments through mobile phones, facilitating easy transactions for users.
- PNB GENIE: Catering to credit card users, PNB Genie simplifies card management, allowing users to operate their PNB Credit Card efficiently and securely.
- PNB Bharat QR Merchant: A merchant-centric app that uses QR codes to receive payments, offering static and dynamic QR code options for convenience.
- BHIM AADHAAR PNB: Designed for merchants, this app allows Aadhaar-linked payment acceptance, streamlining transactions for businesses.
PNB Mobile Banking Password Reset
Through the Forgot Password Option
Step 1: Visit the PNB Net Banking portal.
Step 2: Select the ‘Retail User’ option and enter your User ID.
Step 3: Click on ‘Continue’.
Step 4: Click on the ‘Forgot Password’ option at the bottom of the screen.
Step 5: Enter your User ID and click on ‘Submit’.
Step 6: Enter the OTP received on your registered mobile number.
Step 7: Enter your debit card number, linked account number, and ATM PIN, then click ‘Continue’.
Step 8: Set your new login and transaction passwords.
Step 9: Confirm the passwords and click ‘Continue’.
Step 10: Your password has now been successfully reset.
Through Offline Mode
Step 1: Call the PNB customer care number 1800 103 2222 or 1800 180 2222, or visit your nearest PNB branch to request a password reset.
Step 2: A new password will be sent to your registered mailing address by post.
Step 3: Once received, log in and set up your desired password through the Net Banking portal.
PNB Mobile Banking Transaction Limit
You can perform transactions up to Rs. 10 lakh through PNB ONE. However, the default limit of PNB ONE is Rs. 2 lakh. You can increase it upto Rs. 10 lakh.
How to Change Mobile Number in PNB?
Step 1: Visit your nearest bank branch.
Step 2: Submit a request to update your mobile number registered with the bank.
Step 3: Once the bank updates your mobile number, open your mobile banking app.
Step 4: Select the option to reactivate or register for mobile banking.
Step 5: Enter your user ID or account number as prompted.
Step 6: You will receive an OTP on your newly registered mobile number.
Step 7: Enter the OTP to verify your number.
Step 8: Follow any additional on-screen steps to complete mobile banking reactivation.
Your mobile banking is now activated with the updated mobile number. You can start using mobile banking services again with the newly registered number.
How to Link Mobile Number with PNB Account?
To link your mobile number with your Punjab National Bank (PNB) account, you can follow these steps:
1. Visit Nearest Branch
Step 1: Visit the nearest PNB branch.
Step 2: Fill and submit a ‘PNB Mobile Number Updation Form.’
Step 3: After successful verification, your mobile number will be linked to your account, and you will receive an SMS confirmation.
2. Through PNB Digital App
Step 1: Download the PNB Digital App on your smartphone.
Step 2: Register using the mobile number already linked to your PNB account.
Step 3: Follow the app’s on-screen instructions to complete the mobile number linking process.
By following these steps, such as visiting the branch or using the PNB Digital App, you can easily link your mobile number with your PNB account.
PNB Mobile Banking Customer Care
PNB’s mobile banking customer care is dedicated to providing prompt assistance to its customers. You can reach them 24/7 at the toll-free number 1800 180 2222 or the tolled number 0120 2490000. There’s a separate helpline at 1800 180 2345 or 0120-4616200 for credit card-related queries. Customers can also get account balance information or hot-list lost and damaged debit/ATM cards through these contacts.
Benefits of Using PNB Mobile Banking
- Real-time Updates: With PNB Mobile Banking, you will receive real-time updates of your account balances, transaction history, etc. Such live reports contribute to maintaining a proper check on your finances, preventing unexpected financial activity. You can easily monitor your account and debit/credit card transactions without visiting a bank.
- Cost-effective: Register and maintain a physical visit at a bank, including transportation costs and other significant expenditures. Many banks offer this online mobile banking facility at no cost or for a low price, ensuring a convenient alternative that effectively reduces some overhead banking expenses.
- Convenience and Accessibility: PNB Mobile Banking offers the freedom to access your bank accounts and conduct transactions from the comfort of your home at any time of day using your smartphone or tablet. This means you don’t have to go to a precise bank branch to get what you want.
- Wide Range of Services: PNB Mobile Banking allows users to conduct banking transactions such as checking bank account balances, transferring funds between accounts, payment balances, changing mobile numbers, etc. Indeed, all of these transactions can be efficiently conducted on your mobile device.
- Enhanced Security: PNB Mobile Banking employs multi-factor authentication, encryption, and other sophisticated security features to secure your information and ensure that only authorized individuals can access your account.
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