PNB Mobile Banking — How to Register and Login for Services?

Amidst today's hectic lifestyle, mobile banking has emerged as a crucial tool for managing finances with ease and flexibility. PNB, a leader in financial services, provides a robust mobile banking platform that offers customers convenient access to their accounts and a variety of financial services. This comprehensive guide will introduce you to the key features, registration process, and benefits of this advanced service, designed to enhance your PNB Account related financial management experience.

PNB Mobile Banking Login

These are the instructions on how to log in to PNB mobile banking: 

1. Download the PNB Digital App from the Play Store or App Store.
2. Register by entering all required information and your customer ID to set up MPIN.
3. Now, you can log in using the numeric MPIN.

PNB Mobile Banking Registration

You must provide your mobile number before registering for the Punjab National Bank mobile banking app. If you still need to register your number, you must update your mobile number through the PNB branch first. When your number has been registered, you should follow the following process for PNB mobile banking Registration:

Step 1: Open your smartphone and install the PNB ONE app. 

Step 2: Click on the ‘New User’ option. 

Step 3: Enter your account number and choose the registration option (mobile banking and internet banking) from the options in the menu bar.

Step 4: Enter the OTP that you will receive on your registered mobile number. 

Step 5: Select any registration option given: “Register using a Debit Card” or “Register without a Debit Card”. 

Step 6: To register using the card, enter the card number and PIN.

Step 7: For no debit card registration, follow the on-screen instructions and put your savings account details and security-asked questions.

Step 8: Generate a strong password and TPIN. 

Step 9: The next step is to press on the “Sign in” option.

Step 10: Generate a strong MPIN and put your user ID. Now, you can log in to PNB ONE using those login details.

How to Activate Mobile Banking in PNB?

In general, to activate mobile banking on Punjab National Bank, you can use the following steps: 

Mobile Banking App

1. Download the PNB ONE application from the Play Store or App Store.
2. Click on the ‘New user’ option inside the application.
3. Enter your account number and select the registration type. i.e., in Mobile banking or Both.
4. You must enter the OTP received in your registered mobile number.
5. Now, you will be asked to enter your debit card number and PIN.
6. Create your login password and transaction password.
7. You will receive a user ID to log in if the registration is completed successfully.
8. So, now sign in with your user ID, create your MPIN and use PNB ONE.

For PNB Digital App

1. Download the PNB Digital App from the App Store or Google Play.
2. Click ‘Sign Up” on the Welcome screen and accept the Terms and Conditions.
3. Select the ATM Card Number as the sign-up option and fill in your account details.
4. Enter the Online Activation Code sent to your registered email address.
5. Enter the 6-digit One-Time PIN sent to your registered mobile number.
6. Create a User ID and password for the PNB Digital Account.

PNB Mobile Banking Apps

• PNB ONE: A comprehensive mobile banking app offering various services, including fund transfers, account statements, term deposits, and card management. It is designed for ease of use with a secure and interactive interface.
• Bhim PNB: Part of the BHIM initiative, this app enables secure and fast cashless payments through mobile phones, facilitating easy transactions for users.
• PNB GENIE: Catering to credit card users, PNB Genie simplifies card management, allowing users to operate their PNB Credit Card efficiently and securely.
• PNB Bharat QR Merchant: A merchant-centric app that uses QR codes to receive payments, offering static and dynamic QR code options for convenience.
• BHIM AADHAAR PNB: Designed for merchants, this app allows Aadhaar-linked payment acceptance, streamlining transactions for businesses.

PNB Mobile Banking Password Reset

Through the Forgot Password Option

1. Visit the PNB net banking portal.
2. Select the ‘Retail User’ option and enter the ‘User ID.’
3. Click on “Continue.”
4. Now, click on the ‘Forgot Password’ option at the bottom.
5. Enter your User ID & click on Submit.
6. Now, enter the OTP received on your registered mobile number.
7. Enter the debit card number, linked account number and ATM PIN, then click ‘Continue’.
8. Your login and transaction password can now be set.
9. Enter the password, confirm it, and click ‘Continue.’
10. Your password has been set.

Through Offline Mode

1. You can request a new password by calling the customer centre on 1800 103 2222/1800 180 2222 or visiting a branch.
2. A password will be sent to your mailing address through post.
3. Now, you can set up your desired password.

PNB Mobile Banking Transaction Limit

You can perform transactions up to Rs. 10 lakh through PNB ONE. However, the default limit of PNB ONE is Rs. 2 lakh. You can increase it upto Rs. 10 lakh. 

How to Change Mobile Number in PNB?

1. Visit your nearest bank branch.
2. Submit a request to update your mobile number registered with the bank.
3. After the bank updates the mobile number, you need to reactivate mobile banking with the new number.
4. Open your mobile banking app and select the option to reactivate/register mobile banking.
5. Enter your user ID or account number when prompted.
6. An OTP (Time Password) will be sent to your newly registered mobile number.
7. Enter the OTP received on your new mobile number.
8. Follow any remaining steps to activate mobile banking with your new mobile number.

Your mobile banking is now activated with the updated mobile number. You can start using mobile banking services again with the newly registered number.

How to Link Mobile Number with PNB Account?

To link your mobile number with your Punjab National Bank (PNB) account, you can follow these steps:

1. Visit Nearest Branch

•    Visit the nearest PNB branch.
•    Fill and submit a 'PNB Mobile Number Updation Form.'
•    After verification, your mobile number will be linked to your account, and you will receive an SMS confirmation.

2. Through PNB Digital App

•    Download the PNB Digital App on your smartphone.
•    Register using the mobile number you have registered with your PNB account on the app.
•    Follow the app's instructions to link your mobile number to your PNB account.

By following these steps, such as visiting the branch or using the PNB Digital App, you can easily link your mobile number with your PNB account.

PNB Mobile Banking Customer Care

PNB’s mobile banking customer care is dedicated to providing prompt assistance to its customers. You can reach them 24/7 at the toll-free number 1800 180 2222 or the tolled number 0120 2490000. There’s a separate helpline at 1800 180 2345 or 0120-4616200 for credit card-related queries. Customers can also get account balance information or hot-list lost and damaged debit/ATM cards through these contacts.

Benefits of Using PNB Mobile Banking 

• Real-time Updates: With PNB Mobile Banking, you will receive real-time updates of your account balances, transaction history, etc. Such live reports contribute to maintaining a proper check on your finances, preventing unexpected financial activity. You can easily monitor your account and debit/credit card transactions without visiting a bank.
• Cost-effective: Register and maintain a physical visit at a bank, including transportation costs and other significant expenditures. Many banks offer this online mobile banking facility at no cost or for a low price, ensuring a convenient alternative that effectively reduces some overhead banking expenses.
• Convenience and Accessibility: PNB Mobile Banking offers the freedom to access your bank accounts and conduct transactions from the comfort of your home at any time of day using your smartphone or tablet. This means you don’t have to go to a precise bank branch to get what you want. 
• Wide Range of Services: PNB Mobile Banking allows users to conduct banking transactions such as checking bank account balances, transferring funds between accounts, payment balances, changing mobile numbers, etc. Indeed, all of these transactions can be efficiently conducted on your mobile device. 
• Enhanced Security: PNB Mobile Banking employs multi-factor authentication, encryption, and other sophisticated security features to secure your information and ensure that only authorized individuals can access your account.

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