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It may happen that after placing an order for any product/service, you want to cancel the order. Some websites and apps give you the facility to cancel the order provided the cancellation is done within the given period of time after placing the order. Sometimes cancellation is not allowed for products ordered during sale period such as Diwali sale, end of season sale, etc. Cancellation policy outlines all such terms and conditions regarding the cancellation of an order placed.
Refund policy refers to the terms and conditions for processing the refund of the customers. Refund is required in following cases :
Refund policy will specify all the details regarding how the refund will be processed and when it will be processed, etc.