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EPF Claim Rejection Reasons: How to Reapply After a Rejected PF Claim

By Mohammed S Chokhawala

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Updated on: May 7th, 2024

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2 min read

The Employee Provident Fund represents a savings plan where the Indian employed saves to secure their financial safety amid their retirement years. However, much of this can be denied for numerous reasons. At best, the implications of turning down such offers would be that it simply delays the needed money and, at worst, that the rejection can represent a long and frustrating path to obtain such financing. In this article, we will look at why your online EPF claim could have been refused and describe the steps of the reapplication procedure after the rejection to help you go through this case. Understanding the rationality of the denial, one may apply again to the same claim, ensuring appropriate action is taken unredeemed to analyse the rationality of the denial as a condition to reapply for the same.

Online EPF Claim Rejection 

The following are the common reasons for the rejection of your EPF (Employees' Provident Fund) claim online:

  • The information provided in the online claim form can be incorrect or incomplete for processing a claim, such as bank account details, member's details, or even details regarding employment, and is, therefore, liable for repudiation.
  • Inactive UAN (Universal Account Number) outside EPF system—If a claim is submitted with an Inactive UAN or UAN that is not available within the EPF system.
  • Insufficient balance: This means that when the EPF account doesn't hold a balance as per the claimed amount of withdrawal, this claim may as well fall short.
  • Reject claim: If the grounds under which the reason for withdrawal does not fall under the eligible categories defined under the EPF Regulations, then the claim will be rejected. For example, claims not covered under the EPF Scheme.
  • In case of discrepancy in period of service, the period of service mentioned by him in the claim form should be available to an employer or maintained by the EPFO in their records, so it will be to the extent that it affects the claim.
  • Pending dues: If the member has any dues payable to the EPF organisation or any standing arrears against them, then the claim may be rejected until dues are cleared.
  • The claim will be liable for rejection if the employer or issuing authority concerned does not properly attest or verify the claim form.
  • On a more technical note, there might be an instance where a particular submission is rejected due to technicalities or system errors during the submission process.

How to Check EPF Claim Rejection Reasons?

You can check the reason why your EPF claim was rejected by following these steps: 

Check EPF Portal: The EPFO Member Sewa portal lets you check your EPF account details, including your member profile, nomination information, and UAN status. If you are unsure of the reason for the rejection, you can get assistance from your employer or the EPF office. 

Check Claim Status: The EPFO portal allows you to monitor your claim's status and receive notifications of any issues. When reapplying for an EPF claim, you should address the reasons for the rejection and make sure that all of the required documents and information are accurate and complete. It is vital to track your case status and circle back to the EPF office to guarantee your case is handled without a hitch.

How do you apply again after a rejected PF claim?

How to apply again or how to resubmit the claim online if the PF claim gets rejected:

  • First, you must identify the reason for your PF claim's rejection. This information can be found in the PF claim status. It is important to know the cause so that you can rectify it.
  • After identifying the cause, follow the following steps to fix the problem. For example, if your request is rejected because the check does not have a name on it, you may ask the bank for a new chequebook or submit a bank passbook instead.
  • Log in to the UAN Member Portal using the User ID and Password.
  • Click on the Claim Form applicable to the claim, for example, Form 19, 10C, or 31 from the Online Services Section.
  • Enter your bank account details. Re-enter the bank account number to ensure correctness.
  • Choose the form according to the claim type for which you want to apply.
  • Please fill in your details with the address and upload the required documents.
  • Enter the OTP received on your registered mobile number and submit your PF claim application.
  • Once submitted, track your status on the EPFO portal to monitor the progress of your application.
  • If you have a problem or need clarification, always seek assistance from your employer or the EPF Office.
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Frequently Asked Questions

How can the PF claim be rejected, and for what reasons?

In case of any mistake or incomplete information furnished, discrepancy in employment details with that of the employer, or if the contributions are found to be insufficient and non-compliant with regulatory requirements, rejection of the PF claim may arise.

How would you come to know when the PF claim is approved?

If you are eligible for a PF claim, EPFO will send you an intimation along with guidelines for withdrawing the fund further.

What do they mean by the field office rejection?

"Rejected by the field office" means the local EPFO office has rejected the PF claim for certain reasons or because of a mismatch.

How to Resolve the Name Mismatch in EPFO?

If the name is different from what appears in the EPFO records, supporting documents would have to be submitted—an Aadhaar card, PAN card, or even the marriage certificate are some examples.

Can I refile a PF transfer claim if one has been rejected earlier?

Yes, you can file PF transfer claim again which was rejected earlier after correcting any mistakes, if any.

For how many times can this PF claim be rejected?

There is no limit as to how many times a PF claim can be rejected. It is essential to rectify errors, for a PF claim to be accepted.

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About the Author

I'm a chartered accountant, well-versed in the ins and outs of income tax, GST, and keeping the books balanced. Numbers are my thing, I can sift through financial statements and tax codes with the best of them. But there's another side to me – a side that thrives on words, not figures. Read more

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