ICICI Bank Credit Card Customer Care Number

ICICI Bank offers prompt and effective customer care services to resolve queries of its customers on time. Their customer service team is available for 24 hours every day. Hence, if you have queries regarding any matter related to the bank, including credit card, you can reach out to their customer service team anytime from anywhere. 

Scroll down to learn more about the details of ICICI bank credit card customer care and other essential details.

ICICI Credit Card Customer Queries

ICICI Bank provides its customers with several ways to connect with them and resolve their queries related to their credit cards. Here are ways through which you can connect with the ICICI credit card customer service:

• Calling toll-free number
• Writing an email
• Connect through Twitter
• Posting a letter

ICICI Credit Card Customer Care Toll-Free Number

If you have any questions related to credit cards, you can call ICICI Bank’s toll-free number - 1800 1080 or 1860 120 7777 to resolve your queries. If you are travelling abroad, you can call this number to get your queries resolved - 91 22 33667777.

ICICI Credit Card Customer Care SMS Number

You can send an SMS to 9215676766 in the format provided in the table below to get your ICICI credit card details: 

ICICI Bank Credit Card Customer Care Email Address

You can also contact the customer service team of ICICI Bank by emailing them regarding any issues you may have encountered. Ensure to mail them from your registered mail ID to customer.care@icicibank.com.

You can get a callback or mail from them addressing your issue. So, make sure to keep your credit card details handy for authentication or verification.

24x7 ICICI Bank Credit Card Customer Care Numbers (City-Wise)

ICICI Bank provides efficient customer service to ensure the utmost convenience of its customers. Hence they are available for 24 hours every day to resolve all your queries. However, they have a toll-free number that is accessible for customers from all the states in India, that is, 1800 1080. Thus, they do not have a separate city-wise customer care number.

Connect to ICICI Bank Credit Card Customer Care on Twitter

ICICI Bank is also present on Twitter, offering prompt customer service. You can connect to the ICICI Bank regarding your card card issues by following @icicibank on Twitter. You can even have one-to-one conversations or among a group of users on Twitter.

You can click the ‘Direct Message’ option once you follow the ICICI Bank. The bank shall also start following you and get back to you to resolve your queries regarding any issues you may face related to the ICICI Bank.

ICICI Credit Card Customer Care Postal Address

You can consider sending a written letter regarding the issues that you may be facing with your credit card. Once they receive your letter, the bank will contact you to resolve them as soon as possible. The postal address of ICICI Bank is as follows: 

ICICI Bank Limited 

ICICI Phone Banking Center 

ICICI Bank Tower, 7th floor,

Survey no: 115/27, Plot no. 12, 

Nanakramguda, Serilingampally, 

Hyderabad - 500032.

ICICI Credit Card Customer Grievance Redressal System

ICICI Bank offers an effective grievance redressal process through which they ensure their customers can reach out to the senior management of their bank whenever they are not satisfied.

You can raise a complaint or query on the ICICI Bank grievance page. On this page, you need to click on the ‘Send an Email’ button under the ‘Raise a Query’ or ‘Raise a Complaint’ heading. Fill up the query or complaint form and submit it. The bank will take it up and address the issues related to your credit card within 4 working days.

Alternatively, you can also download the Compliant Form, fill it out and post it to the following address: 

Mr. Girish Sehgal, 

ICICI Bank Ltd., 

Phone Banking Center, ICICI Bank Tower, 

Financial District, Gachibowli, 

Hyderabad - 500032.

The bank will address the issue relating to your credit card within 4 days of it reaching the bank.  

ICICI Credit Card International Helpline Number

If you are a domestic customer travelling overseas, you can contact the ICICI Bank by calling their international helpline number - 91 22 33667777. Besides, they also have the international ICICI credit card customer care numbers for designated countries, which are as follows:

ICICI bank credit card customer care services are effective and reliable in ensuring the convenience of their customers. In case you have any queries regarding your credit card or related issues, you can consider contacting them through the several methods mentioned above.

Other ICICI Articles:
1. ICICI Net Banking, Online Banking, Login
2. How to Activate ICICI Credit Card?
3. ICICI Mobile Banking
4. ICICI Credit Card Cash Withdrawal Charges
5. ICICI Bank Locker Charges
6. ICICI Net Banking Password Reset
7. ICICI Mobile Banking - How to Register, Login and Transfer Funds?
8. ICICI Net Banking
9. ICICI Bank Zero Balance Account Opening
10. ICICI Bank PPF Calculator
11. How to Increase Credit Card Limit for ICICI Bank?
12. ICICI NEFT Charges