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ICICI Bank has come up with the iMobile app for both Android and iOS users. You can install the app from the respective app store and do banking transactions at any time from anywhere across the world. Using the mobile banking app is as simple as using any other app on your smartphone. Sign up and log in to your account on the app to explore the various services available at your fingertips.

1. How to register for ICICI Mobile Banking services?

Step 1: Visit the nearest ICICI Bank branch with identity proof documents to complete the registration process. You can carry any of the documents:

  • Driver’s license
  • PAN card
  • Employee identity card
  • Voter ID card
  • Passport
  • Ex-serviceman card
  • Senior citizen card

Step 2: Download and install the iMobile app from Google Play Store or Apple Store.

ICICI Registration 2

Step 3: Open the app and select the ‘I already have an account’ option.

ICICI Registration 3

Step 4: If you have a referral code, enter it at the designated spot. Otherwise, just click ‘Activate Now’.

ICICI Registration 4

Step 5: An OTP will be sent to your registered mobile number. Once you receive the SMS, it will be automatically read by the app and verification will be done.

ICICI Registration 5

Step 6: Upon successful verification, you will be asked to choose the kind of authentication/login method. If you choose the one with a 4-digit PIN, you will be required to set the PIN by entering it twice and click ‘Submit’.

ICICI Registration 6

Step 7: Now, refer the back of your ICICI Bank debit card. Enter the numbers printed in the grid against the alphabets mentioned and click ‘Activate’.

ICICI Registration 7

Step 8: A pop-up appears stating ‘Activation Done’.

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Step 9: You can enable fingerprint login by clicking the ‘Enable Fingerprint’ button. Just place your finger on the fingerprint sensor of your smartphone.

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Step 10: Upon successful completion, you will see the following message. This marks the completion of the registration process.

ICICI Registration 10

2. How to log into ICICI Mobile Banking app?

Step 1: Open the iMobile app to see the login screen. Based on the type of authentication process you have chosen during registration, you will see the following screen.

ICICI Login 1

Step 2: Upon successful login with a 4-digit PIN, fingerprint, or internet banking user ID and password, your account dashboard will appear.

ICICI Login 2

3. What services are available on ICICI Mobile Banking app?

  • Check account balance and past transactions.
  • Transfer funds to accounts within the bank and outside the bank.
  • Open fixed deposit and recurring deposit accounts.
  • Pay utility bills using bills presentment, bill pay, and quick pay options.
  • Purchase forex.
  • Locate an ATM.
  • Check the status of your cheque and order cheque book.
  • Transfer bank account from home branch to any other branch.
  • Recharge your mobile phone and DTH connection.
  • Book movie tickets on BookMyShow.
  • Link your insurance policy and manage Demat accounts.

4. How to transfer funds on ICICI Mobile Banking app?

Step 1: Log into your account on iMobile app. You will see the account dashboard.

ICICI Transfer 1

Step 2: Select the ‘Fund Transfer’ option available as the first option under ‘Transact’ tab.

ICICI Transfer 2

Step 3: Enter the payee name or payee’s mobile number and the amount to be transferred in the respective fields.

ICICI Transfer 3

Step 4: To add a new payee, click on ‘Add Payee’. Now, select the payee’s bank and enter the account number, name, and other details requested. Click on ‘Proceed’.

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Step 5: The details of the payee will be displayed. Verify it and click ‘Submit’.

ICICI Transfer 5

Step 6: Now, select the payee from the list, and enter the amount and remarks. Choose when to initiate the transfer, i.e. Now or Later. Verify if the payer account is correct and click ‘Proceed’.

ICICI Transfer 6

Step 7: The transaction details will be displayed in a pop-up window. Check if everything is correct and click on ‘Confirm’.

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Step 8: You will see a success message confirming the fund transfer.

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5. Frequently Asked Questions (FAQs)

Q. Can I use the iMobile app even if my mobile number is not registered with the bank? A. No, you have to register your mobile number with the bank as a prerequisite to use the iMobile app.

Q. Is it mandatory to register for internet banking to use mobile banking services? A. It is not mandatory to register for internet banking to use mobile banking. You can only avail the services of mobile banking based on your preference.

Q. I lost the mobile handset on which I used the iMobile app. How can I avoid any misuse? A. In the case of losing your handset, you must contact the customer care services of the bank immediately. The bank’s customer care executive will take the necessary action to block the usage of the app on the lost handset. You can contact the executive on 1860 120 7777.

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