ClearTax Customer Care for Income Tax: Email ID and Live Chat Options

Filing an Income Tax Return can sometimes be a complex process navigating through various provisions and rules. Tax laws are intricate and constantly changing. Cleartax stays updated with the latest tax regulations and deductions, which can help ensure you comply with the law and optimize your tax savings. To assist taxpayers and resolve their ITR queries Cleartax has come up with 24/7 Customer Care AI chat box that will help them resolve their queries faster.

Steps to Access and Chat with Cleartax's AI Chat Box

Here are the steps to access and interact with ClearTax's AI chatbox:

Step 1: Click here to land on the Income tax login page of Cleartax and click on “Login/Signup”.

Step 2: Click on the “Products Tab” and then click on "ITR filing"

Step 3: If you have an existing account with Cleartax, log in with your credentials. If you are new to the site, register yourself by creating an account.

Step 4: Select an ITR entity that is applicable to you. 

Step 5: After logging in, you'll find live support on the right side of the page. Click "Chat Now" to get instant help from Neha with any ITR questions or concerns.

Alternatively, you can also click on the chat box icon on the top right corner as highlighted in the image below

Step 6: Solve your queries effortlessly with Cleartax's AI chat

Step 7:  If you require further assistance, you can ask the AI to assign a support agent to help resolve your queries

Advantages of AI Chat

The following are the advantages or uses of AI Chat available in Cleartax's platform:

• Instant Query Resolution: Cleartax's Copilot and AI Assistant can answer tax-related questions in seconds, eliminating the need for users to wait for customer support responses or search elsewhere for information.
• Enhanced User Experience: The AI chat provides step-by-step guidance throughout the tax filing journey, ensuring users feel supported and confident while filing their taxes.
• Accessibility: Users no longer need to switch tabs or search externally for answers, as all necessary support is integrated within the ClearTax platform. This seamless experience makes tax filing more accessible to a wider audience.