Guide to solve error EF00047 / EF00011
Updated on: Apr 21st, 2025
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1 min read
Error message: “The PAN entered does not exist. Please retry”
Error message: “Please enter a Valid PAN”
Context: You were trying to link your PAN to e-file, which needed OTP verification. There were 2 methods to generate OTP:
- IT Department registered mobile number
- Aadhaar registered mobile number
You were shown the above error message
Reason: You entered an invalid PAN number
Solution:
Please recheck the entered PAN number with your PAN card
Eg, PAN holder’s name is ‘Ram Singh’
Sample format: ABCPS1111D
Significance:
- 1st three characters ‘ABC’ can range between AAA and ZZZ
- 4th character represents the PAN holder’s status:
- ‘P’ represents Individual
- ‘T’ represents Trust
- ‘F’ represents Firm
- ‘C’ represents Company
- 5th character represents the 1st alphabet of the PAN holder’s last name
- The next four characters are sequential digits ranging between 0001 and 9999
- The 10th character, i.e. ‘D’, is an alphabetic check digit that runs from A to Z.
Next Step: You can click here to enter the correct PAN number. If the issue persists, then please write to us at support@cleartax.in. We will do our best to help you out!
Clear offers taxation & financial solutions to individuals, businesses, organizations & chartered accountants in India. Clear serves 1.5+ Million happy customers, 20000+ CAs & tax experts & 10000+ businesses across India.
Efiling Income Tax Returns(ITR) is made easy with Clear platform. Just upload your form 16, claim your deductions and get your acknowledgment number online. You can efile income tax return on your income from salary, house property, capital gains, business & profession and income from other sources. Further you can also file TDS returns, generate Form-16, use our Tax Calculator software, claim HRA, check refund status and generate rent receipts for Income Tax Filing.
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