Request a demo

Thank you for your response

Our representative will get in touch with you shortly.

Please Fill the Details to download

Thank you for your response

Forgot Income Tax efiling password? – Here’s How to Retrieve Your Income Tax Login Credentials – Step by Step Password Reset Guide

Updated on:  

08 min read

E-filing of ITR is a one-time task in a whole financial year. So, it is natural to forget your login credentials for the same. Taxpayers find it difficult to access their accounts without any guide to retrieve the income tax login password and user ID. Here is a step by step procedure on how you can recover your income tax credentials.

Step 1

Access the Income tax department portal.

Step 2

Once you go to the home page from above link, you will find a ‘Login Here’ button on the top right corner. 

Step 3

Enter your User ID and click on the ‘Continue’ button.
For user ID- Individual taxpayers can enter PAN or Aadhaar (only if PAN and Aadhaar are linked). And for any other taxpayers, the user ID is PAN.

Step 4

Once you enter your user ID and proceed, button and enter the login page, click on the “Forgot Password” button. It will lead you to the page below.

Step 5

Fill in the User ID and click on the ‘Continue’ button. 

Step 6

Once you provide your User ID, you will be directed to “Reset Password” dashboard where you can select any one option from the list and provide mandatory details. The options are::

a) OTP on mobile number registered with Aadhaar
b) Upload Digital Signature Certificate
c) Use e-filing OTP

Select any one suitable option and click on the ‘Continue’ button.

Option 1: The taxpayer can select the option’ taxpayer has to select option’ OTP on mobile number registered with Aadhaar’ and follow the below steps:

  •  In the next screen, select ‘Generate OTP’ and click on the ‘Continue’ button. 

If you already have an OTP, select ‘I already have an OTP on Mobile number registered with Aadhaar’ and enter OTP.

  • In the ‘Verify Your Identity’ step, select the declaration checkbox and click on the ‘Generate Aadhaar OTP’.
  • In the next step, enter the six-digit OTP received on your mobile number registered with Aadhaar and click on the ‘Verify’ button.
  • In the next step, enter a new password in the ‘Set New Password’ and ‘Confirm Password’ textboxes. And click on the ‘Submit’ button.
  • Password will be reset successfully.

Option 2: The taxpayer can use his unique registered digital signature certificate(DSC) and log in to his e-filing account. The below steps will help you to reset your password with your DSC.

  • Select option ‘Upload Digital Signature Certificate’ and click on the ‘Continue’ button.
  • In the next screen, select the option ‘New DSC’ or ‘Registered DSC’, whichever is relevant. Click on the ‘Continue’ button.
  • In the next step, download the emsigner utility. Complete the installation and click on the ‘Continue’ button.
  • Select the provider, certificate and the provider password and click on the ‘Sign’ button.
  • In the next step, enter a new password in the ‘Set New Password’ and ‘Confirm Password’ textboxes. And click on the ‘Submit’ button.
  • Password will be reset successfully.

Option 3: The taxpayer can use OTP (One time password) sent to the registered mobile number and email ID and change the password. The below steps will help you to reset the password by this option.

  • Select the option ‘Use e-filing OTP’ and click on the ‘Continue’ button.
  • In the next screen, enter the date of birth in the given format. And click on the ‘Continue’ button.
  • You will receive OTP on your mobile number and email ID registered on the e-filing portal. Enter both the OTP’s and click on the ‘Verify’ button.
  • In the next step, enter a new password in the ‘Set New Password’ and ‘Confirm Password’ textboxes. And click on the ‘Submit’ button.
  • Password will be reset successfully.

For further reading and understanding, check out these articles

inline CTA
File your income tax for FREE in 7 minutes
Free, simple and accurate. Designed by tax experts