Notice Management

One of the most daunting experiences after filing your income tax return is receiving a notice from the Income Tax Department (ITD). This year, ClearTax is here to take care of your notices if you receive any. Filing with ClearTax not only relieves your tax filing stress but also helps you manage ITD notices. ClearTax will be with you throughout your tax filing journey, from filling your returns to helping you deal with ITD notices, if any.

Types of Income Tax Notices

Even though you have entered all details on your ITR accurately, the Income Tax Department may send you a notice. There are various types of notices that the ITD may issue for various reasons, such as errors in filing returns, short or non-payment of tax, etc. However, the most common notices you may receive are those under Section 139(9) and Section 143(1) under the Income Tax Act.

Section 139(9)

Notice under Section 139(9) relates to a ‘Defective Return’. A notice may be issued under this Section when the ITD finds incomplete information or inconsistencies in your return. When you receive this notice, you have to rectify the defect in your return within 15 days of receipt of the return. 

Your return may be considered invalid, or you may have to pay a penalty for non-compliance with this notice. ClearTax experts will help you rectify your returns within one week of purchasing our plan.

Section 143(1)

Once your return is processed by the Centralised Processing Centre (CPC), the Income Tax Department will send you an intimation under Section 143(1) after preliminary assessment of your return. This intimation includes incorrect claims, arithmetical errors, tax calculation verification or discrepancies like unreported income evident in form 26AS. It will also indicate any tax due or refund. If there are any tax dues, ClearTax experts will help you to respond to this intimation.

Notice Management Process

ClearTax has launched a robust notice management process to help you resolve notices quickly. When you receive notices under Sections 139(9) and 143(1) of the Income Tax Act, our experts will help you resolve them within one year of the plan purchased. 

Here is how our experts will help you resolve notices sent by the ITD when you have filed your returns under the ClearTax Assist Plan:

Step 1: Send an email of your notice to support@cleartax.in.

Step 2: The Cleartax team will verify if you are eligible for ClearAssist. The team will share a response within 24-48 hours via an email containing the details of the issue and offering a ClearAssist Plan with a discount coupon code.

Step 3: When you choose the plan, a dedicated Tax Expert will be assigned to you who will assist in refiling your return by rectifying errors online via email.

Please note: The user is responsible for any outstanding tax liability or penalty.

Even if you have not filed your tax return on the ClearTax platform, ClearTax experts will help you resolve the notices received by you. In such cases, follow the below steps:

Step 1: Go to the Notice Management Plan page link - https://cleartax.in/services/tax-notice-management/p

Step 2: Choose the plan and upload the required documents, such as tax notice, Form 26AS for AY 24-25, Form 16 from all the employers/ income statements and other supporting documents, if any. 

Step 3: You will be assigned a dedicated Tax Expert to help you refile or resolve the issue.

Please note: The user is responsible for any outstanding tax liability or penalty.

Our experts will help prepare and submit the necessary documents or responses as required. After submission, the process is overseen by the Income Tax Department. ITD will evaluate the submission and communicate updates or additional instructions directly to you through the official website. Thus, check your emails and Income Tax website regularly for any updates concerning the notice.

Benefits of ClearTax Notice Management Plan

Below are the advantages of getting the ClearTax Notice Management Plan or ClearAssist Plan:

• You can stay stress-free after filing your returns, as our experts will help you handle any notices that you may receive.
• A dedicated tax expert with expertise in the field will be allocated to you to help you reply to notices.
• You can easily validate notices online on the ClearTax Platform.
• You will get professional and timely help for replying to your notice.
• Choosing our plan will help you save time as all communications will be done online, and you will not have to visit our offices.
• With an expert helping you send a reply, there are fewer chances of future issues and notices.
• Our experts will ensure you reply accurately on time and avoid any penalty.
• Since you will have expert help to reply to notices, it will greatly minimise errors in your response.

This tax season, stay stress-free even after filing your tax returns, as ClearTax experts will help you reply to any notices you may receive. ClearTax experts will help you with notices that you receive within one year of purchasing our plan. Plus, the entire process of notice management is online, saving you time. File your returns with ClearTax now, and never worry about any tax notices that may follow.