Punjab National Bank
| Owner | Government of India |
| Founder | “Dyal Singh Majithia Lala Lajpat Rai” |
| Headquarters | New Delhi, India |
| Customer service | 1800 180 2222 |
| Founded | 19 May 1894 |
1. How to Register for PNB Internet Banking?
Step 1: Visit the official PNB internet banking site at https://www.pnbindia.in/retail-Internet-banking.html.
Step 2: Click on the ‘Internet Banking Login’ option on the screen.
Step 3: You will be redirected to a page where you will be prompted for a user ID.
Step 4: Click on the ‘New User’ option below the user ID field as shown in the image
below.
Step 5: Enter your account number and choose the Registration Type as ‘Register for
Internet
Banking’.
Step 6: Click on the ‘Verify’ button.
Step 7: Enter the ‘Type of Facility’.
Step 8: An OTP will be sent to the registered mobile number. Enter this OTP on the
screen
to
verify
and click on ‘Continue’.
Step 9: Now, enter the PNB debit card number and the ATM PIN before clicking on the
‘Continue’
button.
Step 10: You will be prompted to set the login and transaction password. Enter each of
these
passwords twice to confirm. Note that the login and transaction password cannot be the same.
Step 11: Accept the terms and conditions and click on the ‘Complete Registration’
button.
Step 12: A success message will be displayed on the screen to state that the
registration
process
is complete.
2. Steps to Log In to PNB Internet Banking Portal
Step 1: Visit the official PNB internet banking site at
https://www.pnbindia.in/retail-Internet-banking.html
Step 2: Enter the user ID and click on ‘Continue’. Here, the user ID is the same as the
customer
ID.
Step 3: Enter the login password you have set while registering for the service.
Step 4: Click on the ‘Login’ button.
Step 5: An OTP will be sent to your registered mobile number. Enter the OTP to log in
successfully.
Step 6: On your first log in to the account, you will be asked to select seven security
questions
from a set of 50 questions. Also, enter the answers for these questions. Later, you will be asked to
answer
any
of
the chosen questions to verify if it’s you who is logging in.
Step 7: Click on ‘Register’.
Step 8: Also, you will be asked to choose an image and write a relevant phrase for it
during
the
first login.
Step 9: Click on the ‘Submit’ button.
3. Services Available under PNB Internet Banking Portal
- Account Opening Facility: Open fixed deposit, recurring deposit, and public provident fund accounts online. You can also close an FD account online.
- Utility Bill Payment: Pay utility bills, such as electricity, telephone, and credit card bills online. You can also invest in mutual funds online.
- Tax Payments: Make tax payments via PNB internet banking.
- Check Account Details: Check your PNB account balance, account statement, past transactions, and nominee details on the PNB internet banking portal.
- Cheque Services: You can raise a cheque book request, check the status of an issued cheque, and request to stop payment for an issued cheque online.
- Other Requests: You can request for a change in the credit card limit, redeem reward points of your credit card, renew your FD account, and more.
4. How to Transfer Funds Online?
Step 1: Log in to your account on the PNB internet banking portal.
Step 2: You can transfer funds to your own account, to another account within PNB, or
to
another
account outside PNB. Therefore, choose an option accordingly under ‘Transactions’.
Step 3: Select the account from which you wish to transfer funds and the account to
which
you
would
like to transfer funds. If the beneficiary is not yet added to your account, add the details in order to
make
the
transfer.
Step 4: Enter the amount to be transferred.
Step 5: By default, the transaction date will be set to the current date. If you want
to
schedule
the payment to a future date, you can set it accordingly.
Step 6: You can also set up a recurring payment by specifying the amount and the
frequency
of
payment such as daily, weekly, monthly, quarterly, and so on.
Step 7: Click on the ‘Continue’ button to view all the details related to the
transaction
for
verification.
Step 8: Once you are sure that all the details are correct, click on the ‘Submit’
button to
complete the transaction.
5. Transaction Limits and Charges Applicable
| NEFT | |
| Transfer Amount | Charges Applicable |
| Below Rs.10,000 | Rs.2.5 + GST |
| Rs.10,000-Rs.1 lakh | Rs.5 + GST |
| Rs.1 lakh-Rs.2 lakh | Rs.15 + GST |
| Above Rs.2 lakh | Rs.25 + GST |
| IMPS | |
| Transfer Amount | Charges Applicable |
| Up to Rs.50,000 per day | Rs.5 + GST |
| RTGS | ||||
| Transaction Amount | 8 a.m.-11 a.m. | 11 a.m.-1 p.m. | 1 p.m.-4:30 p.m. | Beyond 4:30 p.m. |
| Rs.2 lakh-Rs.5 lakh | Rs.25 + GST | Rs.27 + GST | Rs.30 + GST | Rs.30 + GST |
| Above Rs.5 lakh | Rs.50 + GST | Rs.52 + GST | Rs.55 + GST | Rs.55 + GST |
| Charges/Transaction based on time of transfer | None | Rs.2 | Rs.5 | Rs.10 |
6. How to Reset PNB Internet Banking Password?
Step 1: Visit the official PNB internet banking site at https://www.pnbindia.in/retail-Internet-banking.html.
Step 2: Enter your user ID and click on the ‘Continue’ button.
Step 3: In the following screen, click on the ‘Forgot Password’ option.
Step 4: Again, enter the user ID and click on ‘Submit.
Step 5: Enter the OTP you receive on the registered mobile number and click ‘Continue’.
Step 6: Enter the PNB debit card number, the associated account number, and ATM PIN.
Click
on
‘Continue’.
Step 7: You will be redirected to a page where you can reset the password. Here, you
can
change
the
login password, transaction password, or both.
Step 8: Click on ‘Continue’.
Step 9: A success message will be displayed on the screen after resetting the desired
password.
7. Frequently Asked Questions
Q. What happens if I forget to logout of my internet banking account?
A. It is recommended to not leave your system without logging out of your internet banking
session. Failing to logout can let others access your account leading way to malicious
activities.
Q. Can I add any of my accounts to internet banking?
A. You can add any account maintained by any of the bank’s branches to the existing internet
banking account. Just submit the request at the home branch. Alternately, you can also request
for the same using the ‘Add More Accounts’ option on the login page.
Q. I have two accounts maintained in two branches of the bank. Can I have two user IDs for
internet banking?
A. You may have a number of accounts maintained with different branches of the bank. You must
know that all accounts linked to a customer ID can be accessed through a single user ID. If you
have multiple customer IDs, you can request the bank to link the accounts to one user ID.
