1. What is an ‘e-Filing Vault’?

An e-Filing Vault is a dual-factor login authentication feature. The usual procedure to log in is through the e-filing portal by entering the User ID (PAN) and password. However, any third-party who knows your User ID (PAN) and password can log into your account, access your information.

The e-filing vault is a layer of protection provided to your account which makes it necessary for an additional check over the normal login process.

2. Steps involved in setting up the e-Filing Vault

Step 1: Log in to the e-filing portal using your User ID and password.

Step 2: Click on the ‘e-Filing Vault – Higher Security’ option under the ‘Profile Settings’ tab.

Step 3: A screen with two options—Login with higher security options and Lock reset password option will be displayed as shown in the image below.

Step 4: Select one of the security methods available under the ‘Login with Higher Security’ header. Click on ‘Proceed’ upon selecting.

Step 5: Every time you log in, you will be required to perform the additional check as per your selection.

3. What are the pre-requisites to activate the e-Filing Vault?

There are some pre-requisites to activate the e-Filing Vault based on the option you choose to secure your account with. Consider that you have chosen ‘ the first security method ‘Login through Net Banking’.

a. When you log in for the first time after selecting the e-filing vault security method, you will be redirected to the ‘e-Filing Login through Net Banking’ page.

b. You must select the bank name and log in to your net banking account.

c. Click on the link that states ‘Login to the IT e-Filing Account’.

d. Now, you will be redirected to the e-Filing Dashboard.

The same procedure applies to any security method you choose.

4. How to disable the dual-factor authentication feature?

If you don’t want to have the dual-factor authentication feature anymore, you can disable it at any time. Here is the procedure for the same:

Step 1: Log in to your account on the e-filing portal.

Step 2: Click on the ‘e-Filing Vault – Higher Security’ option under the ‘Profile Settings’ tab.

Step 3: Deselect the security method you had chosen previously.

Step 4: Click on the ‘Proceed’ button and click on ‘Disable’. For example, if your security method was ‘Login using Aadhaar OTP’, the below prompt will appear for confirmation.

5. How to reset the password?

If you have forgotten the password to log in to your e-filing account, you can follow the below steps and reset the password.

Step 1: Click on the ‘Forgot Password’ option on the login page.

Step 2: Enter the User ID and captcha code. Select an option from the dropdown menu.

Step 3: If you have not activated the ‘reset password’ functionality, you must choose the option ‘Answer Secret Question’ or ‘Using OTP (PINs)’ option.

There are other password reset options such as ‘Upload DSC’ and ‘Using Aadhaar OTP’. You can activate these options by logging in to your account, clicking on ‘E-Filing Vault – Higher Security’ under ‘Profile Settings’. The ‘Password Reset Options’ is now visible as shown in the image below.

Choose the option you wish to activate and click on ‘Proceed’.

When you activate this, the default options such as answering a secret question and OTP will be disabled providing additional security to your account.