When the taxes paid by you (TDS, advance tax and self assessment tax) is more than your actual tax liability, you are eligible for income tax refund.
Key Highlights
Here are the top reasons for delay in ITR refunds FY 2024-25:
- Stricter scrutiny process and more compliance requirements.
- ITR filed close to due date.
- Incorrect bank account details entered.
- Mismatch of information between ITR filed and Form 26AS.
- ITR shortlisted for scrutiny process.
When you have paid more taxes than you were required to pay by way of TDS, TCS or advance tax, you get the additional amount paid as a tax refund. It's like receiving a refund for overpaying.
TDS +TCS + Advance Tax > Final Tax Amount = Tax Refund
TDS +TCS + Advance Tax < Final Tax Amount = Balance Tax Payable
For instance, if a taxpayer has paid Rs. 10,000 in taxes for the financial year 2024-2025, yet their actual tax liability is only Rs. 8,000, they are eligible for a refund of Rs. 2,000 from the Income Tax Department. Once the income tax return is filed and it has been verified, the income tax department will initiate the processing of the tax return.
After the tax return is processed, it will take around 4-5 weeks for the refund to get credited to the bank account of the taxpayer.
The following are the main reasons for delay for ITR filing FY 2024-25:
For FY 2024-25, several major changes have been introduced regarding reporting requirements for income and financial transactions. These changes include:
This change significantly impacts reporting requirements on ITR, and the processing of ITRs will be more stringent this time. As a result, it is expected that there may be delays in processing ITRs, which could consequently lead to delays in taxpayers' income tax refunds.
The Department recently conducted visits to locations associated with individuals accused of helping taxpayers to claim fraudulent deductions. A key area of concern is political party donations under Section 80GGC, as this deduction has no ceiling limit.
These are general issues and reasons for a delay in the income tax refund:
Incorrect TDS credit in 26AS: Any mismatch between the financial information in AIS (Annual Information Statement) or Form-16 and ITR may lead to a defective return or demand notice, significantly delaying income tax refund and processing time.
Bank Account Pre-Validation Issues: Even if ITR is successfully processed, the refund may be delayed or stalled if the assessee's bank account is not pre-validated on the Income Tax Portal. Pre-validation of bank account failure can occur due to incorrect IFSC code, incorrect account number, closed account, or a mismatch of name or date of birth in PAN records and the bank passbook.
Outstanding Demand From Previous Year: If taxpayers have an outstanding demand from the previous year, then the current year's IT refund will be adjusted against it. This may result in a reduced or withheld refund until the taxpayer clears or contests the dues.
There can be many reasons for your refund not reaching you. Here is a table of reasons and the action plans you need to follow in each of those cases.
Reasons why the refund not received | Action Plans |
Refund request rejected. As per the IT department, you owe them taxes. | The department will compute the tax liability and compare it to the calculations you provided in your tax return. If they find any differences and it turns out you still owe taxes, you might get a notice from the department stating the amount you need to pay. If this happens, take a look at all your documents and double-check the taxes you owe and the refund you're supposed to get. - If the numbers you entered in your tax return are right, you can file a rectification return under Section 139(4) to explain your case. - If your tax return was incorrect, you should pay the outstanding demand that the department is asking for within the timeframe given in the notice. |
Wrong Bank Account number | Reconfirm the bank details you have entered while filing your taxes |
Bank Account not pre-validated | Refunds are credited only to a pre-validated bank account. make sure to pre-validate your bank account on the income tax e-filing portal. |
Incorrect name in Bank Account | The name on your bank account needs to be exactly the same as the name on your tax return. If the names don't match, your tax refund will not get credited to your bank account. |
Bank account details provided to the IT department while filing returns have changed. | If the refund could not get credited to the bank account then to resolve the issue, raise the grievance in the income tax portal. In certain cases, the income tax department may ask you to raise a refund reissue request. Otherwise, it may ask you to attach the latest bank details along with other required information to e-mail at orm@cpc.incometax.gov.in. Attach the below-required information:- • Scanned copy of PAN • Contact Details (Name, DOB/DOI, Contact Number) • Scanned copy of any one Government identity such as Passport/Voter Card/Driving License/Aadhaar card • Screenshot of the error message • Helpdesk Ticket Number (grievance acknowledgement number. |
Refund request under process. The delay could be the IT department is taking time to process your request. | Due to huge volume of returns, it may take some time to process your return. 1. Make sure that you have e-verified your return within 30 days from the date of filing your return. 2. Also, check whether the IFSC code is valid. A bank might have undergone a merger and there has been a change in the IFSC code. In case you have failed to update the same, update it and pre-validate your bank details. |
Return Under Scrutiny | The Income Tax Department selects some returns for scrutiny to ensure accuracy and compliance. If your return gets picked for scrutiny, it could slightly slow down the refund process until they finish the assessment. |
Mismatch in Form 26AS | Form 26AS is a summary of all the taxes you've paid under your PAN number. If the TDS information in your tax return doesn't match with what's in Form 26AS, it might lead to a delay in getting your refund. |
Filing returns through offline and not online. | Processing physical filing forms takes time. Wait for the IT department to reconcile the paperwork. |
When the refund claim made in the ITR has failed to fetch the refund, we can request for refund reissue.
Please reach out to the IT department to have your refund-reissue. When getting in touch with the IT department, ensure you provide them with your PAN, the assessment year for which the refund was issued, and the exact refund amount. You have the option to contact the IT department through phone, mail, or their e-filing portal.
Here's how you can raise a refund re-issue request:
Step 1: Visit the e-filing portal and log in to your account.
Step 2: Navigate to "My Account" section.
Step 3: Select “Refund Re-issue” then click on and "create Refund Reissue Request”.
Step 4: Fill in the necessary details, including your PAN, assessment year, and refund amount.
Step 5: E-Verify.
Step 6: Submit the refund re-issue request.
If you have not received the refund yet, check the refund status by logging in to income tax e-filing portal. Follow the below steps to view the refund status:-
Step 1: Visit the income tax e-filing portal and log in to your account using the log in credentials.
Step 2: Click on ‘e-File’>‘Income Tax Returns’>’View Filed Returns’.
Step 3: Go to the relevant assessment year for which you want to check the refund and check the ITR status. In the given screenshot below, you can check the refund status of the assessment year 2024-25. To view the details, you can click on ‘View details’.
Step 4: The status of your refund will be displayed in a new window along with the information.
If your ITR is processed but refund is not issued, it will show status ‘Processed with refund due’. It normally takes 20 to 45 days after the ITR processing to receive the refund amount.
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