e-Way Bill Login Problem: Reasons Why e-Way Bill Site Not Working and Solutions

The e-Way bill ­ is a document for tracking the movement of goods. It is crucial to ensure compliance with rele­vant laws and regulations. 180.34 crores of e way bills have been generated from 2018 to 2021. It is not uncommon, however, to e­ncounter e way bill login problems, or there may be an issue of e way bill site not working while atte­mpting to download this vital document. This article aims to delve­ into the underlying reasons behind these obstacles and provide effective solutions to address them.

Reasons Why e-Way Bill Site is Not Working?

There could be various reasons for the e-way Bill site not working. However, the most common issues typically include:

Server issues

The e way bill site may encounter temporary server problems, which can disrupt its functionality. This issue is usually resolved once the website administrators address the server-related concerns.

Maintenance periods

The e-way bill site occasionally undergoes scheduled maintenance to improve its performance and features. It's advisable to check for maintenance notifications or wait until the maintenance is completed.

Internet connectivity problems

Your access to the e-way bill site may be hindered by issues with your internet connection. Slow or unstable internet connections can lead to difficulties in reaching the site.

How to Fix e-Way Bill Site Not Working Today?

Take these steps to resolve the issue of the e-way bill site not working:

Clear browser cache and cookies

To fix problems with the e way bill site, clear your web browser's cache and cookies. This action ensures a smoother browsing experience.

Review your internet connection

Make sure that your device has a stable internet connection. Technical glitches may arise if your internet connection is weak or unstable. Attempt to use an alternate internet connection to troubleshoot the problem.

Restart your device 

If you're still facing issues with the e way bill site even after trying the above steps, consider restarting your device. Many minor issues can be resolved by restarting your device.

How to Generate e Way Bill If The Site Not Working?

If the site is not working, you can generate the e way bill using the SMS method. You simply have to send an SMS to 7738299899 in the following format:

For Suppliers: EWBG TranType RecGSTIN DeliveryPinCode InvoiceNo InvoiceDate TotalValue HSNCode ApprDistance Vehicle

For transporters: EWBT TranType SuppGSTIN RecGSTIN DeliveryPinCode InvoiceNo InvoiceDate TotalValue HSNCode ApprDistance Vehicle

Once you send the message, a reply will be sent to you confirming the generation of the e-way bill and its validity. 

How to Address e-Way Bill Login Problem?

To address e way bill login problem, follow these steps:

1. For login page loading difficulties, it is recommended to cle­ar your browser's cache and cookie­s to ensure an uninterrupte­d login experience.
2. Use­ the latest version of a we­b browser. Check and update your current browser version accordingly.
3. If you're using a particular browser for the e-way bill portal and still face issues, try using a different browser to log in to the e-way bill portal.
4. NIC has two portals to offer for its users to generate the e-way bills. You can try the second site if the first one is down. For instance, use ewaybill2.gst.gov.in if https://ewaybillgst.gov.in/ is not working.