HDFC Bank turns off international Debit Card transactions by default for fraud protection. Learning how to enable international transactions on HDFC Debit Card options allows for global spending.
Key Highlights:
- International transactions are disabled by default: HDFC Bank keeps international debit card usage turned off to help protect customers from fraud and meet security requirements.
- Instant Activation Channels: Can be enabled or modified at any time using HDFC NetBanking.
- Alternative Support Methods: Cardholders who prefer non-digital activation can contact the bank's domestic toll-free support lines or visit any local HDFC Bank branch for offline assistance.
The following shows multiple ways to enable international transactions on an HDFC Debit Card:
Follow the steps below to activate international transactions on an HDFC debit card:
Step 1: Log in to HDFC Bank net banking account.
Step 2: Go to the ‘Cards’ tab at the top of the page and select ‘Request’.
Step 3: Click on the ‘Set Card Usage/Limits’.
Step 4: The Online, Contactless, and International transactions will be turned off by default, where the current domestic and international transaction limits will be shown.
Step 5: Click ‘Continue’.
Step 6: Review the details and click on ‘Confirm’.
Step 7: Enter the OTP sent to the registered mobile number and click ‘Continue’.
To enable international transactions on HDFC debit cards through mobile banking, follow the steps mentioned below:
Step 1: Open the HDFC mobile application on the mobile phone and log in.
Step 2: Click on the ‘Menu’ option in the application's top right corner.
Step 3: Select the ‘Pay’ option from the menu bar.
Step 4: Select the specific active Debit Card the user wish to configure from the display panel.
Step 5: Tap on ‘Manage Cards’ and select ‘Manage Limits’.
Step 6: Under the ‘International Transactions’ tab, switch the master toggle button to 'ON'.
Step 7: Set the maximum daily expenditure ceilings for ATM withdrawals, Online usage, Merchant outlets, and Contactless payments, then tap 'Confirm'.
Step 8: Authorise the update by entering the 4-digit MPIN or by using biometric authentication.
Simply dial 1800 1600 or 1800 2600 to reach their support team and activate international usage on their debit card.
If already travelling abroad, call their dedicated international helpline at +91 22-61606160.
The following are the steps to enable international transaction on HDFC Debit Cards using WhatsApp:
Step 1: Save HDFC Bank’s official WhatsApp number 7070022222 in your contacts.
Step 2: Open WhatsApp and send the message 'Manage my Credit Card' to this number.
Step 3: Select the Online Transactions option corresponding to the number.
Step 4: Enter the OTP sent to the registered mobile number.
Step 5: Enter the last 4 digits of the registered credit card number.
Step 6: When the card settings are displayed, enable Online, Contactless, and International transactions.
Step 7: Confirm the selection.
Another alternative to enable international transactions on the HDFC debit card can be done by visiting the nearest HDFC Bank branch by approaching a bank executive, who will assist in activating the feature for the debit card.
The following table highlights the HDFC debit card international transaction charges:
| Service | Fee |
| Transaction decline (insufficient balance) at the international ATM/merchant | ₹25 + taxes |
| Foreign currency transaction markup | 3.5% + taxes (0.99% for Infiniti Debit Card) |
| International ATM cash withdrawal (Non-Managed Account) | ₹125 + taxes + 3.5% markup |
| International ATM balance enquiry (Non-Managed Account) | ₹25 + taxes |
| International ATM cash withdrawal (Preferred/Imperia Account) | ₹110 + taxes + 3.5% markup |
| International ATM balance enquiry (Preferred/Imperia Account) | ₹15 + taxes |
Users can easily enable international transactions on through multiple methods, including SMS, Net Banking, Mobile Banking, or by contacting customer care. By following these simple steps, users can conveniently use HDFC Debit Card for purchases and withdrawals worldwide.
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