Employees’ Provident Fund (EPF) is a government-backed savings scheme wherein both the employee and the employer contribute monthly a minimum of 12% of the basic salary to the employee's EPF account. Individuals can withdraw the accumulated funds in the EPF account under the specific conditions. However, monitoring the EPF claim status is important to ensure the entire process is completed efficiently.
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The government has decided to retain the EPF interest rate of 8.25% for the financial year 2023-24.
Read through this blog to gain an understanding about the EPF claim status:
EPFO claim status refers to the current status of the application on the EPFO withdrawal. It gives a quick insight on the withdrawal process development, allowing applicants to address potential delays or errors effectively.
To know the status of your claim, the following information should be available to you:
a. Universal Account Number (UAN)
b. EPF regional office of your employer
c. Employer details
d. Extension code (if relevant)
Keep the above information/documents handy, and then follow the below steps to check the status of your claim online.
The EPFO has launched online and offline process to see the status of your requisition. Below are the ways to check the status of your EPFO withdrawal claim online.
Step 1: Go to the EPFO website. Click on ‘Services’ followed by the ‘For Employees’ option.
Step 2: Click on ‘Know Your Claim Status’.
Step 3: Click on the link, and it will redirect you to the member passbook application.
Step 4: Login by entering the Universal Account Number (UAN), password and captcha.
Step 5: Now, you will find the option of ‘View Claim Status’. Click on the same and view the progress on your claim status.
For the claimant’s benefit, the EPFO also sends alerts via SMS if a mobile number has been linked to the account. The SMS is sent in the following two instances.
1. On receipt of claim application.
2. On transfer of funds to the claimant’s bank account.
There could be income tax implications on your EPFO withdrawal under specific scenarios.
Refer to ClearTax’s page to know more about the taxability of EPF withdrawal.
Step 1: Log in to the UAN Member Portal through UAN and Password.
Step 2: Under the ‘Online Services’ tab, click on the ‘Track Claim Status’ option.
Step 3: The details regarding the status of the withdrawal claim will appear on the screen.
Users who have opted for an offline option will not be able to track the EPFO claim status online via this portal. However, they can track easily through the EPFO's official website.
Employees can check their PF transfer/withdrawal claim status online using the UMANG app. The UMANG app must be downloaded and is available on both iOS and Android platforms. Nevertheless, employees should have their mobile numbers updated with their UAN. Follow the steps mentioned below to know your claim status via the Umang app:
Step 1: Download and install the UMANG app on your mobile phone using Play Store or App Store. Log in to your EPFO account, there will be 2 options – ‘MPIN’ and ‘Login with OTP’. Enter your mobile number and select your preferred option.
Step 2: When you select ‘Login with OTP’, you will get an OTP on your registered mobile number. Enter it in the space provided and login into your EPFO account.
After entering your OTP, click on ‘Login’.
Step 3: You will then be redirected to the EPFO portal main page. Here, select ‘Employee Centric Services’.
Step 4: Select ‘Track Claim’ and you will then be redirected to a page where you can view your claim status.
Step 5: If you have no claims, the screen will be displayed as below. In case you have claims, the screen will display your claim status details.
Employees can check the status of their PF claim by giving a missed call to 011-22901406 using their registered mobile number. Nevertheless, an employee has to link their mobile number with their UAN. An employee has to update their Permanent Account Number (PAN), Aadhaar, and bank account information on the UAN portal.
An employee will not incur any kind of charges since the call would automatically get disconnected post two rings. The claim details will be sent via SMS on an employee’s registered mobile number.
Employees can check their EPFO withdrawal/transfer claim status by calling on the EPFO 24×7 customer care number – 1800 118 005. Employees need to keep their PF Account Number or UAN handy as the helpline officer will ask for it for checking the status of the claims.
An employee can also check the status of a PF claim via SMS. An employee needs to link their mobile number with the UAN portal. An SMS needs to be sent from that mobile number.
SMS needs to be sent to 7738299899. SMS format will be ‘EPFOHO UAN LAN’. Here ‘LAN’ refers to the language an employee would like to get the details in.
Refer to the table below for the different language options and the respective language codes you need to use:
Language | Code |
English | ENG |
Punjabi | PUN |
Marathi | MAR |
Telugu | TEL |
Malayalam | MAL |
Hindi | HIN |
Gujarati | GUJ |
Kannada | KAN |
Tamil | TAM |
Bengali | BEN |
An individual having an EPFO account is eligible to raise an EPF withdrawal claim for the EPF funds in the following situations:
100% Claim of EPF Corpus | After Retirement, i.e, 55 year old |
After two or more months of unemployment | |
90% Claim of EPF Corpus | Applied before a year of retirement, i.e, 54 year old |
75% Claim of EPF Corpus | In case of unemployment for 1 month. Transfer 25% of the same after regaining employment. |
EPF Withdrawal is a step by step process and there are various stages of EPFO claim status, which are described below:
EPFO Status | Meaning |
Payment under process | 1. Claim is still in process 2. The status will change to claim settled after EPFO transfers money to your bank account. |
Settled | 1. Claim has been accepted and processed by EPFO. 2. Money is already transferred to the bank or it will happen soon. |
Rejected | The previous or current employer could reject your claim due to various reasons such as: 1. When there is a mismatch in details. 2. When there is a signature mismatch. 3. When the signed claim printout is not submitted in less than 15 days after making an online claim. |
Not available | The claim is not yet processed. |
Before going ahead with PF claim process online or offline, it is important for applicants to furnish respective forms to the concerned authority. Below is the list of forms to choose from in response to different situations.
There is no option to cancel the EPFO claim request online. An individual can contact the EPFO regional office to cancel the EPF withdrawal claim request raised online.
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