EPFO Claim Status - Check your EPF Claim Status Online

Employees’ Provident Fund (EPF) is a government-backed savings scheme wherein both the employee and the employer contribute monthly a minimum of 12% of the basic salary to the employee's EPF account. Individuals can withdraw the accumulated funds in the EPF account under specific conditions. However, monitoring the EPF claim status is important to ensure the entire process is completed efficiently. 

Read through this blog to gain an understanding about the EPF claim status

What is EPFO Claim Status?

EPFO claim status refers to the current status of the application on the EPFO withdrawal. It gives a quick insight on the withdrawal process development, allowing applicants to address potential delays or errors effectively. 

What are the Pre-requisites to Check EPFO Withdrawal Status? 

To know the status of your claim, the following information should be available to you:

a. Universal Account Number (UAN)  
b. EPF regional office of your employer  
c. Employer details  
d. Extension code (if relevant)

Keep the above information/documents handy, and then follow the below steps to check the status of your claim online.

How To Check Your EPFO Withdrawal Status Online?

The EPFO has made both an online and offline process accessible to check the status of your requisition. Below are the ways to check the status of your EPFO withdrawal claim online.

1. Using EPFO Website

Step 1: Go to the EPFO website. Click on ‘Services’ > ‘For Employees’ option.

Step 2: Click on ‘Know Your Claim Status’.

Step 3: Click on the link, and it will redirect you to the member passbook application.

Step 4: Login by entering the Universal Account Number (UAN), password and captcha.

Step 5: Now, you will find the option > ‘View Claim Status’. Click on the same and view the progress on your claim status.

SMS Alerts From EPFO

For the claimant’s benefit, the EPFO also sends alerts via SMS if a mobile number has been linked to the account. The SMS is sent in the following two instances.

1. On receipt of claim application.

2. On transfer of funds to the claimant’s bank account.

There could be income tax implications on your EPFO withdrawal under specific scenarios.       

Refer to ClearTax’s page to know more about the taxability of EPF withdrawal.

2. Using the UAN Member Portal

Step 1: Log in to the UAN Member Portal through UAN and Password.

Step 2: Under the ‘Online Services’ tab, click on the ‘Track Claim Status’ option.

Step 3: The details regarding the status of the withdrawal claim will appear on the screen.

Users who have opted for an offline option will not be able to track the EPFO claim status online via this portal. However, they can track easily through the EPFO's official website.

3. Using the UMANG App

Employees can check their PF transfer/withdrawal claim status online using the UMANG app. The UMANG app must be downloaded and is available on both iOS and Android platforms. However, it is essential that the employee has updated their mobile number with their UAN. Follow the steps mentioned below to know your claim status via the UMANG app:

Step 1: Download and install the UMANG app on your mobile phone using Play Store or App Store. 

Step 2: Log in to your EPFO account, there will be 2 options – ‘MPIN’ and ‘Login with OTP’. Enter your mobile number and select your preferred option.

Step 3: If you opt to ‘Login with OTP, enter the received OTP in the given space to log into your EPFO account.

After entering your OTP, click on ‘Login’.

Step 4: You will then be redirected to the EPFO portal main page. Here, select ‘Employee Centric Services’.

Step 5: Select ‘Track Claim’ and you will then be redirected to a page where you can view your claim status.

Step 6: If you have no claims, there will be nothing displayed on the screen. In case you have claims, the screen will display your claim status details.

How to Check EPFO Claim Status Offline?

The EPFO claim status can be checked offline through the following means:

1. By Giving a Missed Call

Employees can check the status of their PF claim by making a missed call to 011-22901406 using their registered mobile number. However, the employee must make sure that their mobile number is linked with their UAN. An employee will have to update their Permanent Account Number (PAN), Aadhaar, and bank account information on the UAN portal.

There will be no charges on the call made by the employee. The claim details will be sent via SMS to the employee’s registered mobile number.

2. By Calling EPFO Toll Free Number

Employees can check their EPFO withdrawal/transfer claim status by calling the EPFO 24×7 customer care number – 1800 118 005. Employees need to keep their PF Account Number or UAN handy as the helpline officer will ask for it for checking the status of the claims.

3. Via SMS

An employee can also check the status of a PF claim via SMS. An employee needs to link their mobile number with the UAN portal. An SMS needs to be sent from that mobile number to 7738299899.

SMS should be sent in the following format ‘EPFOHO UAN LAN’. Here ‘LAN’ refers to the language an employee would like to receive the details in.

Refer to the table below for the different language options and the respective language codes you need to use:

Who is Eligible to Apply for EPFO Claim?

An individual having an EPFO account is eligible to raise an EPF withdrawal claim in the following situations:

What are the Different Stages of PF Claim Status?

The various stages of EPFO claim status are described below:

What are the Different types of EPFO Claim Forms?

Before proceeding with the PF claim process online or offline, the applicant must furnish respective forms to the concerned authority. Below is the list of forms to choose from in response to different situations.

• Form 13: To transfer the accumulated EPFO fund to a new EPFO account when the job is changed.
• Form 14: To pay for a LIC policy.
• Form 31: To raise a claim for advance or temporary EPFO withdrawal.
• Form 10D: To claim pension fund when the EPFO account holder is below 58 years and has to leave an establishment or company owing to physical disability.
• Form 20: To raise EPFO claim by a nominee of the deceased EPFO member account.
• Form 10C: To claim withdrawal benefit or scheme certificate as per the Employees' Pension Scheme.  

How to Cancel EPFO Withdrawal Claim?

There is no option to cancel the EPFO claim request online. An individual can contact the EPFO regional office to cancel the EPF withdrawal claim request raised online.

Related Articles:  
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How to Link Aadhaar with UAN and PF   
PF vs VPF  
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PF vs PPF  
EPF Registration For Employers  
Employee Provident Fund Organization   
EPF Payment Online