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How to Change the Registered Mobile Number or Email ID on the GST Portal?

Updated on: Jan 19th, 2023 - 5:57:43 AM

6 min read

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The steps to change the registered mobile number or email address on the GST portal are simple. There can be two ways to change these details, depending on the number of authorised signatories the business entity has.
 

Authorised signatory is the same person as the partner/promoter

Step 1: Log in to the GST portal and go to Services -> Registration -> Amendment of Registration Non-core Fields.
 

gst login

 

gst registration amendment

 

Step 2: Click on the tab ‘Promoter/Partners’. Click on the ‘Edit’ button under ‘Actions’, next to the authorised signatory, whose details you wish to change.
 

GST registration amendment mobile and email

Step 3: Update the mobile number or email address, as applicable. Click on ‘Save’. 


GST registration mobile and email update

 

Step 4: An OTP will be sent to the mobile number, and email address entered. Enter the OTPs. The changes made will get reflected. 
 

OTP mobile and email for GST

 

Step 5: Go to the ‘Verification’ tab. After entering the required information, tick the declaration checkbox, and submit the form with DSC/E-signature/EVC.
 

GST digital signature

 

Note: If the EVC mode is selected, the OTP will be sent to the updated mobile number, which will need to be entered to complete the verification process. 
 

Step 6: You will receive a confirmation message with the ARN number to track the status of the application once it is submitted. Once you receive a message saying ‘Changes Approved’, it means that the mobile number and email ID have been updated successfully.

GST success message

 

Authorised signatory is different from the promoter/there is more than one authorised signatory

Step 1: Log in to the GST portal and go to Services -> Registration -> Amendment of Registration Non-core Fields.
 

GST registration amendment different authorised signatory

Step 2: Go to the authorised signatory tab. Click on the ‘Add new’ button.

GST registration add new authorised signatory

 

Step 3: Enter the details of the new authorised signatory whose email address and mobile number you wish to use. Click on ‘Save’. 
 

GST registration new authorised signatory mobil

Step 4: Go to the ‘Verification’ tab. After entering the required information, tick the declaration checkbox, and submit the form with DSC/E-signature/EVC. 
 

Step 5: Wait for 15 minutes, and then log in to the GST portal. Go to Services -> Registration -> Amendment of Registration Non-core Fields.
 

Step 6: Go to the ‘Authorised Signatory’ tab, and deselect the previously authorised signatory as the primary authorised signatory.  
 

Step 7: Select new authorised signatory as the primary authorised signatory. Confirm that the mobile number and email address provided are correct. An OTP will be sent to verify the same.  
 

Step 8: Complete the verification process, as explained in step 5. 
 

Step 9: You will receive a confirmation message with the ARN number to track the status of the application once it is submitted. Once you receive a message saying ‘Changes Approved’, it means that the mobile number and email ID have been updated successfully.
 

For more information on amendments to GST registration, read a host of articles by ClearTax:
 

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