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ICICI Net Banking: Registration, Login, Activation, Customer Care Details

By Mayashree Acharya

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Updated on: Apr 17th, 2024

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17 min read

ICICI Bank, headquartered in Mumbai, is a multinational company offering a wide range of financial products and services to retail and corporate customers through various delivery channels. One such channel is Net Banking, which is the fastest and most convenient way to access the bank’s services. 

In this article, we will walk you through a comprehensive guide on the ICICI Net Banking portal while highlighting all the associated factors that you need to know. 

What Is ICICI Net Banking? 

ICICI Net Banking is a customer self-service digital platform that enables users to conveniently access their bank accounts online and manage finances anytime and anywhere. Widely known for its round-the-clock services, the Net Banking portal of ICICI Bank significantly reduces the need for paperwork and minimises physical visits to a bank branch.

ICICI Net Banking Features

Take a look at some of the salient features of the ICICI Net Banking portal:

  • The Net Banking portal of ICICI Bank offers a seamless and user-friendly banking experience, enabling customers to easily navigate and access all their account-related information and service requests in one place. 
  • The ICICI Net Banking portal comes with an advanced level of security along with targeted features for distinguished customers. 
  • Its Net Banking portal has a customisable dashboard with drag-and-drop functionality.
  • Bank customers can personalise the homepage of the ICICI Net Banking portal by setting up shortcuts for easy access to frequently used features.
  • The Net Banking portal of ICICI Bank has the same authentication parameters for all transaction processes, eliminating the need for multiple transaction passwords.

ICICI Bank Net Banking Registration

ICICI Bank will give the Net Banking User ID in the ‘Welcome Kit’ provided to the customers when they open an account with ICICI Bank. When you have received the User ID in the ‘Welcome Kit’, you do not need to apply to register for Net Banking separately. You can generate a password by entering the User ID and your registered mobile number and activate Net Banking. 

However, if you have lost your welcome kit, you can get the User ID to activate ICICI Net Banking by visiting the nearest ICICI Bank branch. 

You can also fill out the consolidated application for Internet Banking, Phone Banking and Mobile Banking and submit it to the bank to register for all online channels of the bank. Alternatively, you can download the application from the bank’s official website. After filling it out, you can submit the form directly to a branch representative and get the User ID. 

You can also get your User ID by following the below steps:

Step 1: Visit the ICICI Net Banking page

Step 2: Under ‘Login’, click on the ‘New User’ option. 

ICICI Net Banking page

Step 3: Scroll down and click on the ‘I WANT MY USER ID’ option. 

ICICI Net Banking User ID

Step 4: Provide your bank account and registered mobile number and click ‘Go’. 

ICICI User ID for Net Banking

Step 5: Enter the grid card details available at the backside of your debit card and click on ‘Go’.

Step 6: Your User ID will be sent to your registered mobile number.

How to Activate ICICI Net Banking? 

Once you have the User ID, follow the below steps to register for ICICI Net Banking services: 

Step 1: Visit the ICICI Net Banking page

Step 2: Under ‘Login’, click on the ‘New User’ option. 

ICICI Bank Net Banking Login page

Step 3: Scroll down and click on the ‘I WANT MY PASSWORD’ option. 

ICICI Net Banking Password

Step 4: Read the guidelines and click ‘Click Here to Proceed’.

ICICI Password for Net Banking

Step 5: Provide your User ID and registered mobile number and click ‘Go’. 

ICICI Net Banking Password Retrieval

Step 6: Enter the OTP and grid card details available at the backside of your debit card and click on ‘Go’.

Step 7: Enter your new password and click ‘Go’.

Documents Required for ICICI Net Banking 

ICICI Bank requires minimal documentation from its customers to access its Net Banking facilities. Here is a list of details you need to do so: 

  • ICICI Account Number 
  • Registered Mobile Number with ICICI Bank 
  • ICICI Debit Card Details 

ICICI Bank Netbanking Login

Here’s how you can log in to your ICICI Bank Net Banking account: 

Step 1: Visit the ICICI Net Banking page

Step 2: Under ‘Login’, click on the ‘Personal’ option. 

Step 3: Enter your User ID and password. 

Step 4: Click on ‘Login’. 

You can log in to your ICICI Bank Net Banking using your registered mobile number by following the below steps:

Step 1: Visit the ICICI Net Banking page

Step 2: Under ‘Login’, click on the ‘Personal’ option. 

Step 3: Enter your registered mobile number and click ‘Authenticate’.

Step 4: Enter your ATM/Debit card PIN and click ‘Get OTP’.

Step 5: Enter the OTP and click ‘Login’.

ICICI Net Banking Limit

The following table outlines the transaction limit applicable to the IMPS, NEFT and RTGS services conducted through the ICICI Net Banking portal:

Netbanking Service 

Limit 

Immediate Payment Service (IMPS) through account number and IFSC Code 

Minimum: Rs. 1 

Maximum: Rs. 5 lakh 

Immediate Payment Service (IMPS) through mobile number and MMID 

Minimum: Rs. 1 

Maximum: Rs. 10,000 

National Electronic Fund Transfer (NEFT) between 01:00 AM to 07:00 PM 

Minimum: Rs. 1 

Maximum: Rs. 10 lakh or Rs. 1 crore (based on customer segment)

National Electronic Fund Transfer (NEFT) from 12:00 AM to 1:00 AM and 7:00 PM to 12:00 AM 

Minimum: Rs. 1 

Maximum: Rs. 2 lakh 

National Electronic Fund Transfer (NEFT) on the 2nd and 4th Saturday and Bank Holidays 

Minimum: Rs. 1

Maximum: Rs. 2 lakh

Real-Time Gross Settlement (RTGS) between 01:00 AM to 07:00 PM

Minimum: Rs. 2 lakh 

Maximum: Rs. 10 lakh or Rs. 1 crore (based on customer segment)

Real-Time Gross Settlement (RTGS) from 12:00 AM to 1:00 AM and 7:00 PM to 12:00 AM 

Minimum: Rs. 2 lakh 

Maximum: Rs. 10 lakh or Rs. 50 lakh (based on customer segment)

Real-Time Gross Settlement (RTGS) on the 2nd and 4th Saturday and Bank Holidays 

Minimum: Rs. 2 lakh 

Maximum: Rs. 10 lakh or Rs. 50 lakh (based on customer segment)

How to Open an ICICI Bank Account Online? 

Currently, ICICI Bank does not provide online services to open an ICICI Bank salary or savings account. You will have to visit the bank branch to open an ICICI Bank account.

ICICI Bank Net Banking Password

If you need to reset or change your ICICI Net Banking password, follow the steps outlined below:

Step 1: Visit the ICICI Net Banking page

Step 2: Under ‘Login’, click on the ‘New User’ option. 

Step 3: Scroll down and click on the ‘I want my Password’ option. 

Step 4: Read the guidelines and click ‘Click Here to Proceed’.

Step 5: Provide your User ID and registered mobile number and click ‘Go’. 

Step 6: Enter the OTP and grid card details available at the backside of your debit card and click on ‘Go’.

Step 7: Enter your new password and click ‘Go’.

Following this, you will receive a message on the screen confirming that your login password has been successfully changed.

ICICI Bank Net Banking Customer Care

You can call the ICICI Bank toll-free number to resolve your queries regarding Net Banking - 18001080.

ICICI Net Banking portal offers various products and services, providing customers with a comprehensive range of banking solutions. They can conveniently manage their transactions through this channel while receiving regular and secure updates. To take advantage of these benefits, all you need to do is initiate your online banking journey by either registering or logging in with your bank credentials.

Related ICICI Articles:
1. ICICI Bank Holidays List 2024
2. How to Activate ICICI Credit Card?
3. ICICI Mobile Banking - How to Register, Login and Transfer Funds?
4. ICICI Credit Card Cash Withdrawal Charges
5. ICICI Bank Locker Charges

Frequently Asked Questions

What services can I avail through ICICI Internet Banking?

You can avail the following services through ICICI Internet Banking:

  • Apply for a debit/credit card.
  • Request for a new cheque book.
  • Stop the payment of a cheque.
  • Report the loss of ATM card.
  • Open a fixed deposit and recurring deposit account.
  • Apply for a value-added savings account.
  • Register for Phone Banking.
Should I register for ICICI Bank Bill Payments separately?

You don’t have to register separately for ICICI Bank Bill Payments service. The service is available for all ICICI Bank account holders and credit cardholders. All you need is the internet banking username and password. At the same time, the biller also must have registered online.

How can I track my transaction details using an ICICI Net Banking login?

ICICI Bank customers can track their transaction history and check their account balance using the Net Banking portal. All they need to do is enter the User ID and password to log into the ICICI Net Banking portal. 

What are the benefits of ICICI Mobile Banking?

The primary benefit of ICICI Mobile Banking is that it offers customers the convenience of conducting various banking activities such as fund transfer, balance enquiry, bill payments, mobile recharge and many more. 

What is the maximum limit on ICICI Net Banking transactions?

The maximum transaction limit for IMPS conducted through ICICI Net Banking is Rs. 5 lakh. For both RTGS and NEFT, the transaction limit is Rs. 10 lakh. 

What is the outcome of three unsuccessful login attempts in ICICI Bank Net Banking?

After 3 unsuccessful login attempts in the ICICI Net Banking portal, the bank will automatically block your User ID. You can further re-activate the same by contacting the customer care representative of the bank. 

How do I recover my ICICI Net Banking password after it is disabled?

In case your ICICI Net Banking password gets disabled, you have the option to regenerate it through the official website. If you do not prefer the online mode, you can contact the customer care team of ICICI Bank, authenticate yourself, and proceed further by following the bank’s instructions.

Does ICICI Bank have any mobile applications?

Yes, ICICI Bank has a mobile application known as iMobile, which offers more than 400 banking services.

About the Author

I am an advocate by profession and have a keen interest in writing. I write articles in various categories, from legal, business, personal finance, and investments to government schemes. I put words in a simplified manner and write easy-to-understand articles. Read more

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Quick Summary

ICICI Bank offers Net Banking as a convenient platform for customers to access their accounts online. The portal provides advanced security features and customizable options. Registration requires minimal documentation, and transactions are subject to specific limits. Users can access their Net Banking accounts using User ID, password, or mobile number authentication. For inquiries, ICICI Bank provides a toll-free customer care service.

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