Soon after India introduced GST on July 1, 2017, the problem of implementation of GST became evident. Despite aiming to simplify taxation, certain issues such as technical glitches and rigid procedures continue to challenge taxpayers and regulators, hindering the reform’s goal of creating a unified national market.
In 2023, more than 1.33 crore taxpayers submitted monthly GST returns, according to the Government of India's public dashboard. This developing base indicates the system's size, which also enhances its value in terms of technical and operational aspects. This section defines the primary problems in implementation of GST:
The existence of five tax slabs, 0%, 5%, 12%, 18%, and 28%, is one of the major implementation problems of GST in India. Firms often misclassify products, which can result in fines, legal problems, and difficulties with compliance. The initial goal of simplicity becomes futile, as it is difficult for MSMEs and retailers, in particular, to figure out the applicable rates.
Ambiguity is caused by frequent shifts in GST returns, like the pause of GSTR-2 and GSTR-3 or the new GST returns, now being the introduction of Invoice Management System (IMS) and hard-locking of auto-filled GSTR-3B. Small companies without regular access to qualified help are perplexed by changing invoice-matching regulations, reconciliation procedures, and late fee structures.
The GSTN portal falling during rush hour is one of the present problems with the implementation of the GST. Technical issues such as slow loading and failing logins result in missed filings and expensive fines.
The ITC system introduces additional real-world implementation problems of GST. Even if a buyer pays for a purchase, credit is disallowed if the supplier doesn’t file correctly, affecting working capital and fairness.
Many States face delayed compensation from the Centre. These delays, especially following the COVID-19 pandemic, raise concerns about fiscal autonomy and highlight trust issues within the GST Council structure.
SMEs struggle with problems in GST compliance, like tech limitations and costly digital filings. Many must hire consultants to meet obligations, undermining the goal of simplified taxation.
Courts in India have played a crucial role in resolving problems in implementation of GST. Many provisions lacked clarity, leading to litigation soon after the tax system was introduced. High courts granted relief in cases where technical glitches on the GSTN portal prevented timely filings, allowing manual submissions in select instances.
They also clarified ambiguous terms, such as "place of supply," in interstate transactions, which is essential for determining whether IGST, CGST, or SGST applies. However, in several jurisdictions, the establishment of the GST Appellate Tribunal was postponed. This caused a backlog of over 40,000 pending cases, as per a report by the GST Council. Many businesses await redress on issues like ITC reversals, demand notices, and tax interest disputes. The delay hindered resolution and increased compliance uncertainty.
Moreover, several rulings have supported taxpayers when input tax credit was denied due to minor clerical errors, provided the transactions were otherwise valid. These decisions help protect businesses from losing credit over procedural shortcomings.
Judicial interpretation continues to shape GST’s real-world framework. However, the absence of timely institutional redress mechanisms has added to the list of current problems in GST in India.
Despite its unifying objectives, the problem of implementation of GST continues. Various challenges, such as technical, legal, and procedural continue to affect compliance. These implementation problems of GST reflect that the current problems in GST in India need focused reforms for lasting improvement.