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1. Background

UTIITSL is one of the largest Financial Service Providers of India and provides technology and outsourcing services.  It was incorporated on May 19, 1993. It is regarded as government company through the enactment of The enactment of the Unit Trust of India (Transfer of Undertaking and Repeal) Act, 2002.

It offers an array of services which include of mutual funds, issuance and printing of PAN card,insurance services,  e-governance and technology.

The Registered Office is at CBD Belapur, Navi Mumbai. The data centers are co-located at Secunderabad and Gurgaon. It has four regional offices and branch offices, which are spread over 60 cities across the country.

2. Composition of the Board

The board is headed by the Chief Executive Officer (CEO) and the team consists of an executive director and seven directors.

3. Services Offered

a. PAN Card Related Services

The income tax department has outsourced the services in relating to Permanent Account Number (PAN) to UTIITSL. The services provided by UTIITSL include

a. Applying for PAN Card

b. Making correction/ Changes in PAN Card

c. Tracking PAN Card Status

d. PAN Bulk Verification

b. Medical Bill Processing

The medical bills and claims which are to be cleared by the government are processed by UTIITSL.  The medical claims of people employed under the following are covered under UTIITSL.

a. Central Government Health Scheme (CGHS)

b. Ex-Servicemen Contributory Health Scheme (ECHS)

c. Employees State Insurance Corporation

d. NIMHANS

e. Railways

c. Mutual Fund Services

Mutual Fund is a trust that pools money from a number of investors and invests in multiple securities. It is characterized by professional management and diversification. The various services offered include:

a. Sales and application processing include application and document analysis,data integrity and allocation of folio number, printing and dispatch of certificates/interest warrants/letters etc.and brokerage Payment.

b. After sales services cover changes in basic information like address, bank details, name, etc., issuing of duplicate certificates, unit/ share transfer, death claim settlement, Demat requests

c. Collection of paid instruments from banks include reporting of paid warrants, updating master warrants issued, bank reconciliation, reporting of account payables and receivables

d. Generating Management Information System (MIS) reports and the reports to be submitted to SEBI.

d. Infrastructure Services

The infrastructure services offered by UTIITSL are covered under three ambits Consultancy, Contracts and Turnkey projects. Some of the services are:

a. Management Services

b. Interior furnishing

c. Branding

d. Branch opening

e. Technical maintenance including periodic maintenance

f. Management services

g. Maintenance of electrical installations, air conditioning and other mechanical installations

h. Horticulture services

i. Valuation of Assets/ Properties

j. Real estate

k. Facilities for office and residential premises

l. Disposal of properties

4. Information Technology Competencies

With an increased dependency on technology and migration to technological platforms, it is essential for UTIITL to provide safe and secure and IT structures. Some of the highlights of the IT competencies are:

a. IT Consultancy and Project Management

Being a government company UTIITSL handles a major portion of the government projects. The government projects are highly sensitive because of the data use for their projects. Therefore UTIITSL provides a wide range of services which include consultancy services, managed IT Services, software development & implementation etc. For  a project to be successful the IT initiatives need to be in synergy with an organization’s strategic objectives. UTIITSL’s information consulting services help clients assess different technology strategies so that organizations are able to align their technology initiatives with their business strategy.

b. Software Development

UTIITL has an expert coverage of Dot Net, open source Java J2EE, oracle designer 2000, oracle developer 2000, and visual studio 6.0.

c. IT Infrastructure Services

These services include network services, data center, disaster recovery center, facility management, database management services.

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