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Income Tax Customer Care Number

By Sujaini Biswas


Updated on: May 17th, 2023


14 min read

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Tax filing can sometimes be a tedious task with risks of numerous errors. In this regard, it is imperative to have sound knowledge about the various aspects of income tax filing and other related information. To assist taxpayers and resolve their queries, the income tax department has come up with income tax customer care numbers. Individuals can always feel free to call any of the numbers highlighted below for prompt assistance.

Scroll down and check out the customer care numbers that you can call for resolving queries related to e-filing and other queries. 

Types of Queries Addressed Through Income Tax Toll-Free Numbers

Here are the types of queries that you can address by calling any of the income tax toll-free numbers: 

  • In case you have any general queries regarding income tax.
  • If you have queries related to the e-filing of income tax Returns or Forms and other valuable services offered through the e-filing portal.
  • Issues related to TAN and PAN applications. 
  • For any sort of rectification, intimation, refund and other queries related to Income Tax Processing.
  • Any queries related to Tax credit (Form 26AS), Form 16 and other queries regarding TDS statement, Form 15CA processing.

List of Income Tax Customer Care Helpline Number and Email IDs

Discussed below are the official contact details of the income tax department. You can take note of these income tax customer care numbers to resolve any of your queries. 

  • Income Tax Department official Toll-Free And Customer Care Numbers And Contact Details
Department Contact Details
Aaykar Sampark KendraCall on income tax toll-free number 1800 180 1961 or 1961.
e-filling of income tax return Dial the toll-free number of 1800 103 0025
Tax Information Network-NSDLCall on +912027218080
TDS Centralised Processing Centre (TRACES)Dial 1800 1030344
Refund/RectificationCall on 1800 1034455
Tax Return Preparer SchemeCall on income tax helpline number 1800 1023738
  • Official Income Tax Email IDs
Income Tax Help Desk Email IDPurpose income tax returns website and reporting related to TDS card card
  • Income Tax CPC Helpline Toll-Free Numbers, Working Hours and Email IDs
PurposeHelpdeskIncome Tax Helpline NoWorking Hours
General queries about Income TaxAayakar Sampark Kendra (ASK)1800 180 1961 or 196108:00 hrs - 22:00 hrs (Monday to Saturday)
PAN & TAN queries, etc.Tax Information Network - NSDL+91-20-2721808007:00 hrs - 23:00 hrs (All Days)
e-Filing of Income Tax Returns or Forms, etc.e-Filing

1800 103 0025 (or) +91-80-46122000 


1800 419 0025

08:00 hrs - 20:00 hrs (Monday to Friday)
Form 16, and other related queriesTRACES (TDS Reconciliation Analysis and Correction Enabling System)

1800 103 0344 (or)



10:00 hrs - 18:00 hrs (Monday to Saturday)
For rectification, refund, etc. Centralised Processing Center1800 103 4455 (Toll-free) (or) +91-80-4660520008:00 hrs - 20:00 hrs (Monday to Friday)

Income Tax SMS Codes

After knowing the income tax customer number, you can also take a look at the official SMS codes of the income tax department. These codes are generally used to send out official communication.


The income tax department uses these codes, in particular, to send reminder messages and notifications regarding tax payments. Some of these codes are also used for sending notifications regarding PAN cards. 

Things To Keep in Mind About IT Helpline

In recent times, digital fraud attempts through SMS or email have increased. Therefore, to mitigate such issues, the income tax department has installed a pop-up on their official website which informs every citizen about the toll-free number, income tax help email address, and contact details. 

The income tax department has also introduced various precautionary measures, such as Domain-based Message Authentication, Sender Policy Framework, etc., to block out phishing emails sent to taxpayers. 

Here is a list of things to remember with respect to income tax communications.

  • The income tax department never asks for any OTP or PIN over an SMS or email.
  • Avoid sharing any kind of information related to debit cards, credit cards, bank accounts, etc. 
  • Do not share sensitive information over emails or SMS like your passwords or IDs.

If you receive any email or an SMS that the sender poses as an income tax official, communicate with the department. You can send an email to or write to to discuss the issue.

Final Word

The Income Tax Department has launched different income tax numbers to help taxpayers become aware of various information related to tax filing or to resolve their queries. These helpline numbers help in assisting taxpayers by solving their dilemmas. It is quite evident that the Income Tax department excels at guiding people through their queries. 

Also Read About:
1. PAN Card Customer Care Number
2. Aadhaar Card Customer Care Number

About the Author

A manager by day and a sloth by night. I enjoy writing on topics like personal finance and investments. With 10 years of experience in fintech, creating content that resonates with readers is my forte. Read more


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