Aadhaar Card Customer Care Number

Recently, UIDAI has set up multiple channels for handling customer grievances. Amongst these, most citizens prefer to call the Aadhaar card customer care toll-free number for any concerns related to the Aadhar. This toll-free number renders efficient grievance redressal services. Here we are giving all the information elated Aadhar customer care, so you can easily file complaints, queries or issues relating to your Aadhaar card.

Aadhar Toll-Free Number

Unique Identification Authority of India (UIDAI), the statutory body that regulates Aadhaar cards and related services in India, has introduced 24X7 IVR (Interactive voice response) services. With this service, you can call UIDAI’s toll-free number - 1947, to get information related to your Aadhaar card. It also provides support in the following regional languages apart from English:

• Hindi
• Telugu
• Tamil
• Kannada
• Malayalam 
• Assamese
• Bengali
• Gujarati
• Marathi
• Punjabi
• Odia

The IVR service is available on all days from 07:00 a.m. to 11:00 p.m. on Mondays to Saturdays and from 08:00 a.m. to 05:00 p.m. on Sundays. However, it is not available on the three national holidays of 26 January, 15 August and 2 October. 

With IVR services, you can locate Aadhaar enrolment centres, know your enrolment/update status, know your complaint status, verify your Aadhaar number, get a link to book an appointment to visit Aadhar Seva Kendra, etc. Additionally, there are also various other grievance redressal units in most regional offices.  

UIDAI Headquarters and Regional Contact Numbers

The headquarters of UIDAI is located in New Delhi. You can send your queries to UIDAI directly by mailing them to this address:

Unique Identification Authority of India,
Government of India,
3rd Floor, Tower II, Jeevan Bharti Building,
Connaught Circus, New Delhi – 110001.
Telephone number: 011 - 23478653
You can also connect with them via email: help@uidai.gov.in

The table below shows the contact information of UIDAI Regional offices:

Apart from the above regional offices, you can also contact the below UIDAI State offices:

State	Address	Telephone No.	Email ID
West Bengal	Ground Floor, Telephone Bhawan, 34, BBD Bag (South), Dalhousie, Kolkata - 700001	033-22101060	help@uidai.gov.in
Madhya Pradesh	UIDAI State Bhopal, Ground Floor, BSNL Bhawan, Near Paryawas Bhawan, Arera Hills, Bhopal- 462026, Madhya Pradesh	0755-2994732	-
Bihar	4th Floor, Lalit Bhawan Bailey Road, Jawaharlal Nehru Marg, Patna, Bihar - 800001	0612-2545678	help@uidai.gov.in
Odisha	UIDAI State Office Bhubaneswar, 3rd Floor, OCAC Tower, Acharya Vihar, RRL Post Office, Bhubaneswar, Khordha, Odisha - 751013	0674-2914217	helpodisha-rohyd@uidai.net.in
Gujarat	UIDAI Gujarat State Office, 4th Floor, Telephone Bhawan, 23, Chimanlal Girdharlal Rd, Sardar Patel Nagar, Ellisbridge, Ahmedabad, Gujarat - 382435	079-29911701	help@uidai.gov.in
Kerala	UIDAI State Office Door Sanchar Bhavan PMG Junction Pattom Village Thiruvananthapuram Kerala - 695033	0471-2990710	helpdesk-sok@uidai.net.in

Aadhaar Card Grievance Redressal Channels

You can file an Aadhaar-related complaint primarily through the following channels: 

• Through Email: You can address your issue relating to Aadhar by sending an email to help@uidai.gov.in. 
• Through Post and Contact Centre: You can send your queries via post by sending a letter to the headquarters of UIDAI or any regional centres. The grievances will be examined internally and forwarded to the concerned regional office or concerned division. The concerned division or regional office will handle the grievance and take necessary action.
• Through Toll-free number: You can call the toll-free number - 1947 for any concerns. Also, you can place a call to the regional centres mentioned above.
• Through UIDAI website: You can lodge a complaint on UIDAI’s website and also track the status of the complaint.

Steps To File a Complaint Online Through UIDAI’s Portal

Here is the step-by-step guide for the filing a complaint on the UIDAI Portal: 

Step 1: Go to the UIDAI website. 

Step 2: As per your preference, select the respective language.

Step 3: Click on ‘Customer & Support’ option and select ‘File a Complaint’ under the ‘Grievance Redressal Mechanism’ heading.

Step 4: Enter the necessary details, such as name, mobile number, email address and state. 

Step 5: Select the grievance type, category type, and enter the EID/ SRN/ URN, captcha code, and click ‘Submit’.

Final Word

If you are an Aadhaar card holder, you have the right to file complaints relating to Aadhaar through various channels. You can send queries or make a complaint through their toll-free number, via post, chatbot, and so on. Make sure to note down your complaint acknowledgement number/service request number. 

Also read about:

• How to Apply for Aadhar Card? 
• How to Get e-Aadhaar Card From UIDAI Website?
• How To Change Address In Aadhar Card Online?
• How To Change Name In Aadhar Card Online?
• How To Update Mobile Number In Aadhaar Card Online?
• How To Scan Aadhaar Card Using QR Code?
• How To Download Aadhaar Card By Aadhaar Number, EID, Name And Date Of Birth, VID?
• How to Check & Download Aadhaar Update History Online?
• How To Check Aadhaar e-KYC Online And Offline?
• Link Aadhaar Card to Ration Card – Offline Procedure
• Link Aadhaar with Insurance Policies
• Link Aadhaar with PAN
• Link Aadhaar with UAN, PF
• Link Aadhaar with Voter ID
• Link Aadhaar with LPG Connection
• Link Aadhaar with Ration Card
• Aadhaar Card Status – Online & Status Enquiry
• PF Claim Status – Check your EPF Claim Status Online