Filing for AY 2024-25 is coming soon
Filing for AY 2024-25 is coming soon
Keep calm and sign up for early access to our super filing platform

Aadhaar Card Customer Care Number

By Mayashree Acharya

|

Updated on: Mar 7th, 2024

|

21 min read

social iconssocial iconssocial iconssocial icons

Recently, UIDAI has set up multiple channels for handling customer grievances. Amongst these, most citizens prefer to call the Aadhaar card customer care toll-free number for any concerns related to the Aadhaar. This toll-free number renders efficient grievance redressal services. You can refer to this article and get complete information if you have any complaints, queries or issues relating to your Aadhaar card.

Aadhaar Toll-Free Number

Unique Identification Authority of India (UIDAI), the statutory body that regulates Aadhaar cards and related services in India, has introduced 24X7 IVR (Interactive voice response) services. With this service, you can call UIDAI’s toll-free number - 1947, to get information related to your Aadhaar card. It also provides support in the following regional languages apart from English:

Unique Identification Authority of India (UIDAI), the statutory body to regulate Aadhaar card and related services in India, has introduced 24X7 IVR (Interactive voice response) services. With this service, you can call UIDAI’s toll-free number, 1947 to get information related to your Aadhaar card. It also provides support in following regional languages apart from English:

  • Hindi
  • Telugu
  • Tamil
  • Kannada
  • Malayalam 
  • Assamese
  • Bengali
  • Gujarati
  • Marathi
  • Punjabi
  • Odia

The IVR service is available on all days from 07:00 a.m. to 11:00 p.m. on Mondays to Saturdays and from 08:00 a.m. to 05:00 p.m. on Sundays. However, it is not available on the three national holidays of 26 January, 15 August and 2 October. 

With IVR services, you can locate Aadhaar enrolment centres, know your enrolment/update status, know your complaint status, verify your Aadhaar number, get a link to book an appointment to visit Aadhaar Seva Kendra, etc. Additionally, there are also various other grievance redressal units in most regional offices.  

UIDAI Headquarters and Regional Contact Numbers

The headquarters of UIDAI is located in New Delhi. You can send your queries to UIDAI directly by mailing them to this address:

Unique Identification Authority of India,
Government of India,
3rd Floor, Tower II, Jeevan Bharti Building,
Connaught Circus, New Delhi – 110001.
Telephone number: 011 - 23478653
You can also connect with them via email: help@uidai.gov.in

The table below shows the contact information of UIDAI Regional offices:

City

Address

Telephone No.

FAX

Email ID

Chandigarh

SCO 95-98, Ground and Second Floor, Sector 17-B, Chandigarh 160017

0172-2711947

0172-2711717

grievancecell.rochd@uidai.net.in

Bengaluru

Khanija Bhavan, No. 49, 3rd Floor, South Wing Race Course Road, Bengaluru - 01.

080-22340104

080-22340310

-

Guwahati

Block-V, First Floor, HOUSEFED Complex, Beltola-Basistha Road, Dispur, Guwahati - 781 006

0361-2221819

-

helpdesk.roghy@uidai.net.in

Delhi

Ground Floor, Supreme Court Metro Station, Pragati Maidan, New Delhi-110001

11-40851426

011-40851426

-

help@uidai.gov.in

Mumbai

7th Floor, MTNL Exchange, GD Somani Marg, Cuff Parade, Colaba, Mumbai - 400 005

022-22163492

1947

-

help@uidai.gov.in

Lucknow

3rd Floor, Uttar Pradesh Samaj Kalyan Nirman Nigam Building, TC-46/ V,Vibhuti Khand, Gomti Nagar, Lucknow- 226 010

0522-2304978

0522-2304979

 

help@uidai.gov.in

Ranchi

1st Floor, JIADA Central Office Building, Namkum Industrial Area, Near STPI Lowadih, Ranchi - 834010

9031002292

1947

-

help@uidai.gov.in

Hyderabad

6th Floor, East Block, Swarna Jayanthi Complex, Beside Matrivanam, Ameerpet Hyderabad - 500 038, Telangana State

040-23739269

-

help@uidai.gov.in

Apart from the above regional offices, you can also contact the below UIDAI State offices:

State

Address

Telephone No.

Email ID

West Bengal

Ground Floor, Telephone Bhawan, 34, BBD Bag (South), Dalhousie, Kolkata - 700001

033-22101060

help@uidai.gov.in 

Madhya Pradesh

UIDAI State Bhopal, Ground Floor, BSNL Bhawan, Near Paryawas Bhawan, Arera Hills, Bhopal- 462026, Madhya Pradesh

0755-2994732

-

Bihar

4th Floor, Lalit Bhawan Bailey Road, Jawaharlal Nehru Marg, Patna, Bihar - 800001

0612-2545678

help@uidai.gov.in 

Odisha

UIDAI State Office Bhubaneswar, 3rd Floor, OCAC Tower, Acharya Vihar, RRL Post Office, Bhubaneswar, Khordha, Odisha - 751013

0674-2914217

helpodisha-rohyd@uidai.net.in  

Gujarat

UIDAI Gujarat State Office, 4th Floor, Telephone Bhawan, 23, Chimanlal Girdharlal Rd, Sardar Patel Nagar, Ellisbridge, Ahmedabad, Gujarat - 382435

079-29911701

help@uidai.gov.in 

Kerala

UIDAI State Office Door Sanchar Bhavan PMG Junction Pattom Village Thiruvananthapuram Kerala - 695033

0471-2990710

helpdesk-sok@uidai.net.in 

Aadhaar Card Grievance Redressal Channels

You can file an Aadhaar-related complaint primarily through the following channels: 

  • Through Email: You can address your issue relating to Aadhaar by sending an email to help@uidai.gov.in
  • Through Post and Contact Centre: You can send your queries via post by sending a letter to the headquarters of UIDAI or any regional centres. The grievances will be examined internally and forwarded to the concerned regional office or concerned division. The concerned division or regional office will handle the grievance and take necessary action.
  • Through Toll-free number: You can call the toll-free number - 1947 for any concerns. Also, you can place a call to the regional centres mentioned above.
  • Through UIDAI website: You can lodge a complaint on UIDAI’s website and also track the status of the complaint.

Steps To File a Complaint Online Through UIDAI’s Portal

Here is the step-by-step guide for the filing a complaint on the UIDAI Portal: 

Step 1: Go to the UIDAI website

Step 2: As per your preference, select the respective language.

Step 3: Click on ‘Customer & Support’ option and select ‘File a Complaint’ under the ‘Grievance Redressal Mechanism’ heading.

Aadhaar Complaint

Step 4: Enter the necessary details, such as name, mobile number, email address and state. 

Step 5: Select the grievance type, category type, and enter the EID/ SRN/ URN, captcha code, and click ‘Submit’.

Aadhaar Complaint Details

Final Word

If you are an Aadhaar card holder, you have the right to file complaints relating to Aadhaar through various channels. You can send queries or make a complaint through their toll-free number, via post, chatbot, and so on. Make sure to note down your complaint acknowledgement number/service request number. 

Also read about:
1.  How To Change Address In Aadhar Card Online?
2. How To Change Name In Aadhar Card Online?
3. How to Apply for Aadhar Card? 
4. How to Get e-Aadhaar Card From UIDAI Website?
5. How To Update Mobile Number In Aadhaar Card Online?
6. How To Scan Aadhaar Card Using QR Code?
7. How To Open Aadhaar Card PDF File Password?

Frequently Asked Questions

What are the different IVR services available?

Some of the IVR services available 24X7 in self-service mode include:

  • Check your enrollment or update your status.
  • Verify your Aadhaar number.
  • Enter your service request number to check the complaint status.
  • Get enrolment locator link on your mobile through IVRS.
  • Successful Aadhaar generation
  • Status of your PVC Aadhaar card, and so on.
What is the helpline email for Aadhaar?

If you wish to raise queries through email, you can easily drop your queries and complaints to help@uidai.gov.in

What can I do with Aadhaar toll-free number?

By connecting with the Aadhaar toll-free number, you can lodge or submit a complaint or make a proposal for any sort of improvement.

About the Author

I am an advocate by profession and have a keen interest in writing. I write articles in various categories, from legal, business, personal finance, and investments to government schemes. I put words in a simplified manner and write easy-to-understand articles. Read more

CONTENTS

Clear offers taxation & financial solutions to individuals, businesses, organizations & chartered accountants in India. Clear serves 1.5+ Million happy customers, 20000+ CAs & tax experts & 10000+ businesses across India.

Efiling Income Tax Returns(ITR) is made easy with Clear platform. Just upload your form 16, claim your deductions and get your acknowledgment number online. You can efile income tax return on your income from salary, house property, capital gains, business & profession and income from other sources. Further you can also file TDS returns, generate Form-16, use our Tax Calculator software, claim HRA, check refund status and generate rent receipts for Income Tax Filing.

CAs, experts and businesses can get GST ready with Clear GST software & certification course. Our GST Software helps CAs, tax experts & business to manage returns & invoices in an easy manner. Our Goods & Services Tax course includes tutorial videos, guides and expert assistance to help you in mastering Goods and Services Tax. Clear can also help you in getting your business registered for Goods & Services Tax Law.

Save taxes with Clear by investing in tax saving mutual funds (ELSS) online. Our experts suggest the best funds and you can get high returns by investing directly or through SIP. Download Black by ClearTax App to file returns from your mobile phone.

Cleartax is a product by Defmacro Software Pvt. Ltd.

Company PolicyTerms of use

ISO

ISO 27001

Data Center

SSL

SSL Certified Site

128-bit encryption