PAN Card Customer Care Number | PAN Card Helpline Number

By Mayashree Acharya

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Updated on: Sep 2nd, 2025

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5 min read

If you have any grievances or queries related to your PAN card, you can call any of the PAN card customer care number. This comprehensive guide provides PAN card customer care toll-free number of the NSDL Protean or the UTIITSL for resloving any PAN card issues quickly.

PAN Card Helpline Number 

PAN Card Issuing AuthorityPAN Card Customer Care Number
NSDL Protean020 27218080, 08069708080 
UTIITSL033 40802999, +91 33 40802999

PAN Card Customer Care Number NSDL

The Income Tax Department has taken an initiative to launch the Tax Information Network (TIN) in order to manage direct taxes. The National Securities Depository Limited (NSDL) oversees TIN on behalf of the IT department where you can apply for a PAN, follow its status, and obtain a reprint. The TIN-NSDL contact information for queries related to PAN is discussed further.

The NSDL PAN card customer care numbers (now known as Protean eGov Technologies Limited) are:

  • 020 27218080 (Available Monday to Sunday from 7:00 AM to 11:00 PM)
  • 08069708080 (Available 24/7) 

If you are unable to connect with them on this number, you can try out the other following options:

TIN Customer Care Support for PAN 

  • Fax: 020 2721 8081
  • Smartflo IVR Number: 08069708080
  • Address: 4th floor, Sapphire Chambers, Baner Road, Baner, Pune - 411045
  • Head office address: Times Tower, 1st Floor, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra - 400013

NSDL PAN Card Customer Care Number By Cities

Here is the list of TIN (PAN/ TDS) branch offices along with their details: 

CityAddressTelephone and FAX
New Delhi, Delhi 409/410, Ashoka Estate Building, 4th floor, Barakhamba Road, Connaught Place, New Delhi 110 001

Phone Number:

  • (011) 2370 5418
  • (011) 2335 3817

Fax: (011) 2335 3756

Kolkata, West Bengal 5th Floor, The Millenium, Flat No. 5W, 235/2A, Acharya Jagdish Chandra Bose Road, Kolkata - 700 020

Phone Number:

  • (033) 2281 4661
  • (033) 2290 1396

Fax: (033) 2289 1945

Chennai, Tamil Nadu6A, 6th Floor, Kences Towers, #1 Ramkrishna Street, North Usman Road, T. Nagar, Chennai - 600 017

Phone Number: 

  • (044) 2814 3917
  • (044) 2814 3918

Fax: (044) 2814 4593

Ahmedabad, GujaratUnit No. 407, 4th floor, 3rd Eye One Commercial Complex Co-op. Soc. Ltd., C. G. Road, Near Panchvati Circle, Ahmedabad, Gujarat– 380006

Phone Number: (079) 2646 1376

Fax: (079) 2646 1375

Aaykar Sampark Kendra

The NSDL customer care number for foreign non -individual applicants is Aaykar Sampark Kendra:

PAN Card Helpline Number UTIITSL

UTI Infrastructure Technology and Services Limited (UTIITSL) is a Central Government company that provides different financial services on behalf of the Income Tax Department, including PAN services, medical bill processing (CGHS, ECHS, etc), mutual fund distribution, etc. 

You can track your PAN application, apply for a PAN or perform or do PAN verification on the UTIITSL portal.

You can resolve PAN card query from UTIITSL through:

UTIITSL PAN Card Helpline Number By Cities

Here is the contact list of UTIITSL PAN branch offices across the major cities:

City Address Telephone No., FAX and Email ID
New Delhi, Delhi
  • Jeevan Jyoti Building, Plot No 5, Local Shopping Centre 1, Sector-4, Dwarka, New Delhi-110078
  • 1/28 Sunlight Building, Asaf Ali Road, New Delhi-110002

Phone number:

  • 9873057779
  • 011- 23211285 
  • 011- 23211387

Fax: 011 23741280

Email ID:

Chennai, Tamil NaduD-1, First Floor, Thiru -Vi-Ka Industrial Estate, Guindy, Chennai – 600032

Phone Number:

  • 044 – 22500186
  • 044 – 22500187

Email ID: isw.chennai@utiitsl.com 

Kolkata, West Bengal29 N S Road, Ground Floor, Opp. Gilander House and Standard Chartered Bank, Kolkata – 700001

Phone Number:

  • (033) 22435217 
  • (033) 22435258
  • (033) 22424775

Email ID:

Mumbai, Maharashtra
  • Unit No. 2, Block-B, Gulmohar Cross Road No. 9, JVPD Scheme, JVPD, Mumbai – 400049
  • Plot No. 3, Sector 11, Post Bag No. 22, CBD Belapur, Navi Mumbai – 400614
  • Santoshi Niwas, Behind Punjab National Bank, Shivaji Path, Thane (West) – 400601

Phone Number:

  • (022) 26200368
  • (022) 67931141
  • (022) 67931010
  • (022) 25400905

Fax: (022) 67931099

Email ID:

Ahmedabad, GujaratG-3, Chitra-Ami Apartment, Opp. Old RBI, Near Times of India Bldg, Ashram Road, Ahmedabad - 380009

Phone Number: (079) 26588390

Fax: (022) 67931099

Email ID: isw.ahmedabad@utiitsl.com

PAN Card Centres

You can also visit the nearest PAN card centres to resolve your queries related to PAN card. You can find the nearest PAN centre by following the below process:

  • Visit the Protean NSDL website.
  • Click on the ‘Facilitation Center’ option and select ‘Search PAN Center’.
  • Choose either ‘By PIN Code’ or ‘By State/ City’.
  • If you select ‘By PIN Code’, enter your PIN code, captcha code, and click ‘Search’.
  • If you select ‘By State/ City’, choose your state, city, PIN code, enter the captcha code, and click ‘Search’.
  • The PAN centre name, contact person, address, and email ID will be displayed on the screen.

There are various PAN card customer care numbers and customer care services that exist today. However, it is crucial for everyone to choose suitable customer service channels depending on their queries. This article demonstrates different customer service numbers through which you can connect with the customer care representative seamlessly to resolve any queries. 

Also read about:
1. How to Apply for PAN Card Online?
2. Everything You Need To Know About e-PAN Card
3. What is PAN, Overview, Eligibility & How to Apply for PAN Card
4. How To Apply For Lost Pan Card?
5. Aadhar Card Customer Care Number

Frequently Asked Questions

What can I do if I have not yet received my PAN card?

If you fail to receive your PAN card, it is crucial to address such issues so that the NSDL can resend your PAN. All you need to do is visit the official website of NSDL Protean (https://www.protean-tinpan.com/). Once you visit the site, go to ‘Customer Care’ and click on ‘Complaints/Queries’ and register your complaint successfully. 

How can I file a complaint related to my PAN through NSDL e-Gov?

To file a complaint with NSDL Protean for PAN-related services, visit the Protean NSDL website. Go to the ‘Customer Care’ option and select ‘Complaints/Queries’. Select the Query, Complaint or Suggestion option, enter the necessary details, click on the 'Yes' option in the consent statement, enter the captcha code and click on ‘Submit’ to complete the process.

What are the contact details of PAN card customer care?

You can call the call the PAN card customer care number/ PAN card helpline number of the NSDL Protean at 020 27218080/ 08069708080 or the UTIITSL at 033 40802999/ +91 33 40802999.

What are the email IDs of AaykarSampark Kendra and UTIITSL?

For submitting PAN grievances, you can send your queries to the following email IDs:

How to find out if my PAN card is active or deactivate?

You can check if your PAN card is active or deactivated by visiting the Income Tax Department’s e-filing website, clicking on the ‘Verify PAN Status’ option and entering the required details. If your PAN is active, a message will appear saying your PAN is active, along with your basic details. If your PAN is deactivated or invalid, the system will show a message saying ‘Your PAN is inactive or does not exist in our records’.

Is there an SMS service for PAN card updates?

Yes. You can check the PAN card status by sending an SMS with the text ‘NSDLPAN’ followed by your 15-digit acknowledgement number to 57575 in the following format: NSDLPAN <15-digit acknowledgment number>.

What is the PAN card customer care number on Whatsapp?

The NSDL Whatsapp PAN card customer care number for PAN-related queries or grievances is - 8096078080. 

About the Author
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Mayashree Acharya

Senior Content Writer
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I am an advocate by profession and have a keen interest in writing. I write articles in various categories, from legal, business, personal finance, and investments to government schemes. I put words in a simplified manner and write easy-to-understand articles. Read more

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