Missed filing your ITR?

You can still file it on Cleartax in just minutes

PAN Card Customer Care Number | PAN Card Helpline Number

Updated on: Jun 15th, 2023


16 min read

social iconssocial iconssocial iconssocial icons

PAN or Permanent account number is a 10-digit alphanumeric number issued by the Income Tax Department. In India, all taxpayers need to have a PAN card to file their taxes. In case you have any grievances or queries related to your PAN card, you can call any of the pan card toll-free numbers listed below. These toll-free customer numbers deliver a unique customer experience by resolving PAN-related complaints or queries within a shorter time frame.  

TIN-NSDL PAN Card Customer Care Number

The Income Tax Department has taken an initiative to launch the Tax Information Network (TIN) in order to manage direct taxes. The National Securities Depository Limited (NSDL) oversees TIN on behalf of the IT department where you can apply for a PAN, follow its status, and obtain a reprint. The TIN-NSDL contact information for queries related to PAN is discussed further.

Pan Card Helpline Number

The NSDL customer care number is 020 27218080. If you are unable to connect with them on this number, you can try out the other following options:

TIN customer care support for PAN includes: 

  • Fax: 020 2721 8081.
  • Telephone number: 020 27218080.
  • Address: 5th Floor, Mantri Sterling, Plot No. 341, Survey No. 997/8, Model Colony, Near Deep Bungalow Chowk, Pune – 411 016.
  • Head office address: Times Tower, 1st Floor, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra – 40001

Here is the list of TIN branch offices along with their details: 

CityAddressTelephone FAX
New Delhi, Delhi  409/410, Ashoka Estate Building 4th floor, Barakhamba Road, Connaught Place, New Delhi 110 001

(011) 2335 3817/ 2370 5418


(011) 2335 3756
Kolkata, West Bengal5th Floor, The Millenium, Flat No. 5W, 235/2A, Acharya Jagadish Chandra Bose Road, Kolkata – 700 020(033) 2290 1396/2281 4661(033) 2289 1945
Chennai, Tamil Nadu6A, 6th Floor, Kences Towers, 1 Ramakrishna Street, North Usman Road, T. Nagar, Chennai – 600 017(044) 2814 3917/18  (044) 2814 4593
Ahmedabad, Gujarat

Unit No. 407, 4th floor, 3rd Eye One Commercial Complex Co-op. Soc.      Ltd.

C. G. Road, Near Panchvati Circle

Ahmedabad, Gujarat– 380006

  (079) 2646 1376  (079) 2646 1375

All India UTIITSL Pan Customer Care Number

UTI Infrastructure Technology and Services Limited (UTIITSL) is a Central Government company that provides different financial services on behalf of the Income Tax Department. This includes services like medical bill processing (CGHS, ECHS, etc), mutual fund distribution, and so on. 

With the help of UTIITSL’s online platform, you can conveniently track your PAN application, apply for a PAN or perform PAN verification.

Here are some of the options that you can choose from in order to make a query.

  • Telephone number: 033 4080299, +91 33 40802999 (available from 9 am to 8 pm; 7 days a week)
  • Email id: utiitsl.gsd@utiitsl.com

Here is the contact list of UTIITSL PAN branch offices across the major cities:

City Address Telephone No.Fax Email ID 
New Delhi, Delhi
  1. Jeevan Jyoti Building, Plot No 5, Local Shopping Centre 1, Sector-4, Dwarka, New Delhi-110078
  2. 1/28 Sunlight Building, Asaf Ali Road, New Delhi-110002
9873057779, 011- 23211285, 011- 23211387011 23741280




Chennai, Tamil NaduD-1, First Floor, Thiru -Vi-Ka Industrial Estate, Guindy, Chennai – 600 032044 – 22500187NAisw.chennai@utiitsl.com
Kolkata, West Bengal29 N S Road, Ground Floor, Opp. Gillander House and Standard Chartered Bank, Kolkata – 700001(033) 2242 4775NA



Mumbai, Maharashtra
  1. Unit No. 2, Block-B, Gulmohar Cross Road No. 9, JVPD Scheme, JVPD, Mumbai – 400049
  2. Plot No. 3, Sector 11, Post Bag No. 22, CBD BELAPUR, NAVI MUMBAI – 400614
  3. Santoshi Niwas, Behind Punjab National Bank, Shivaji Path, THANE (West) – 400601

(022) 26200368, (022) 67931141,

(022) 25400905

(022) 67931099





Nature of Grievances Related To PAN Card

You can raise a query by calling PAN card customer care numbers or file online complaints on NSDL and UTIITSL websitesHowever, these queries or complaints may differ from person to person. Some of the prominent customer care complaints include:

  • Sometimes you may receive your PAN card with the incorrect spelling of your name. In such a case, it is imperative to report such errors as the card acts as a major identity proof in India.
  • It is quite obvious that a PAN card with the wrong photograph in it cannot work as valid identity proof. In such a case, it is crucial to get it resolved at the earliest.
  • Another common error involves missing delivery. Sometimes you may not receive your PAN card due to missing or wrong delivery. You are required to address such issues. 
  • There can be other grievances including father's name mismatch, mismatched date of birth, wrong address and so on. 

Final Word

There are various PAN card customer care numbers and customer care services that exist todayHowever, it is crucial for everyone to choose suitable customer service channels depending on their queries. This article demonstrates different customer service numbers through which you can connect with the customer care representative seamlessly to resolve any queries. 

Frequently Asked Questions

  1. What can I do if I fail to receive my PAN card?

If you fail to receive your PAN card, it is crucial to address such issues so that the NSDL or UTI can resend your PAN. All you need to do is visit the official website of TIN-NSDL (https://www.protean-tinpan.com/.) Once you visit the site, go to ‘complaints/questions’ and register your complaint successfully. 

  1. How can I file a complaint related to my PAN through NSDL e-Gov?

To put up a complaint, you need to follow these simple steps:

  • Visit https://www.protean-tinpan.com/customerfeedback.html and enter the necessary details in the customer care form.
  • Click on the 'Yes' option in the consent statement and enter the captcha code in the security check field.
  • Click on the ‘Submit’ option to complete the process.
  1. How can I check my PAN grievances status?

You can check your PAN grievance status by using the portal of SPARSH under the Income Tax Department. All you need to do is enter your PAN number and coupon/complaint number and search for the type of PAN grievances that you want to file in the drop-down menu. Next, click on the ‘Submit’ option to check the status of your grievances.

  1. Where is NSDL headquarters located?

The NSDL headquarter is located in Mumbai. The address of this headquarter is Trade World, A-wing, 4th Floor, Kamala Mills Compound, Lower Parel, Mumbai - 400013. 

  1. What are the email ids of AaykarSampark Kendra and UTIITSL?

For submitting PAN grievances, you can send your queries to the following email ids:

Also read about:
1. How to Apply for PAN Card Online?
2. Everything You Need To Know About e-PAN Card
3. What is PAN, Overview, Eligibility & How to Apply for PAN Card
4. How To Apply For Lost Pan Card?
5. Aadhar Card Customer Care Number


Clear offers taxation & financial solutions to individuals, businesses, organizations & chartered accountants in India. Clear serves 1.5+ Million happy customers, 20000+ CAs & tax experts & 10000+ businesses across India.

Efiling Income Tax Returns(ITR) is made easy with Clear platform. Just upload your form 16, claim your deductions and get your acknowledgment number online. You can efile income tax return on your income from salary, house property, capital gains, business & profession and income from other sources. Further you can also file TDS returns, generate Form-16, use our Tax Calculator software, claim HRA, check refund status and generate rent receipts for Income Tax Filing.

CAs, experts and businesses can get GST ready with Clear GST software & certification course. Our GST Software helps CAs, tax experts & business to manage returns & invoices in an easy manner. Our Goods & Services Tax course includes tutorial videos, guides and expert assistance to help you in mastering Goods and Services Tax. Clear can also help you in getting your business registered for Goods & Services Tax Law.

Save taxes with Clear by investing in tax saving mutual funds (ELSS) online. Our experts suggest the best funds and you can get high returns by investing directly or through SIP. Download Black by ClearTax App to file returns from your mobile phone.

Cleartax is a product by Defmacro Software Pvt. Ltd.

Company PolicyTerms of use


ISO 27001

Data Center


SSL Certified Site

128-bit encryption