Checking your LIC policy status regularly helps you avoid missed premiums, track dues, and stay updated on policy benefits. You can complete your LIC policy status check online, via SMS, customer care, or using your policy number.
Key Highlights
- LIC online services allow users to track premium due dates, policy details, and bonus information.
- SMS and call-based LIC policy check works without login and requires only the policy number.
- Registered users can view all linked LIC policies from the Customer Portal.
With the introduction of the LIC online platform, you can check your policy status online without visiting the LIC branch office. Apart from premium payment dates, you can also get to know the basic details of the policy, plan term, date of commencement, sum assured, first unpaid premium, interim bonus, etc., by checking its status.
You can check your LIC policy details by using the LIC e-services portal.
Below are the steps to check the LIC policy for new users:
Step 1: Go to the LIC website and click the ‘Login to Customer Portal’ option on the homepage.
Step 2: Click the ‘New User’ button on the page.
Step 3: Enter the policy number, instalment premium, DOB, gender, email, and PAN and click the ‘Proceed’ button.
Step 4: Enter the Login and password credentials and click the ‘Submit’ button.
Step 5: A confirmation mail will be sent to your email ID upon successful registration. Click on the URL given in the confirmation mail.
Step 6: A new page will open. On this page, enter the details of your LIC policy, such as date of birth, policy number, premium amount, etc., and click on the ‘Submit’ button.
Step 7: The status of the policy will be displayed on the screen.
Below are the steps to check the LIC policy for registered users:
Step 1: Go to the LIC website and click the ‘Login to Customer Portal’ option on the homepage.
Step 2: Click the ‘Registered User’ button on the page.
Step 3: Enter your username and password and click the ‘Sign In’ button.
Step 4: Click on the ‘Policy Status’ tab.
Step 5: You will see the list of all your LIC policies that you have enrolled for.
Step 6: Click on the policy number you want to check the status from the list.
Step 7: The details of the policy will be displayed on the screen.
The LIC has introduced the SMS and phone call service to know the LIC policy status without logging in to the LIC website. Thus, even if you are not registered on the LIC e-services portal, you can inquire about the status of your policy or policy premium through SMS or call.
LIC offers an SMS service for checking LIC policy status to help customers stay updated throughout the policy term. To know your LIC policy status through SMS, type the message - ‘SMS LICHELP <pol.no.>’ and send it to 9222492224.
You can know the LIC policy status by calling the LIC customer care number at +91-02268276827. The services on the customer care number are available in English, Hindi and eight regional languages between 08:00 a.m. to 08:00 p.m. from Monday to Friday. You can also contact the zonal offices for policy status enquiries. Below are a few important zonal customer offices numbers:
Zonal Office | Customer Number |
| Delhi | +91-1123711804, 11-23711806, 11-23312104, 11-23312105 |
| Delhi-I | +91-1122785929, 1122785930 |
| Ahmedabad | +91-7927461662/ 27461032/ 27490619 |
| Bhopal | +91-0755-2676254, 0755-2570043 |
| Jaipur | +91-1412744342, 1412742845 |
| Mumbai-I | +91-2226788943, 2226781224, 2226770302, 22-26797532. |
| Mumbai-II | +91-2227723592 / 27725968 |
| Mumbai-III | +91-2220891214 / 20891215 |
| Mumbai-IV | +91-22-26500441 / 26500442 |
| Siliguri | +91-3532545737/ 2545739 |
| Bangalore | +91-8022966528, 22966553 |
| Bangalore-II | +91-82122966896, +91-82122966836 |
| Jammu | +91-1912479790, 1912479791 |
| Gandhinagar | +91-7923240083/ 23240383 |
| Kanpur | +91-5122333998 |
| Bhubaneshwar | +91-6742573910 & 2573911 |
| Goa | +91-8322434404/ 2230760 |
| Chennai-I | +91-4428611912, 4428611642 |
| Chennai-II | +91-4425331915/ 4425331914/ 4425331912 |
| Chandigarh | +91-1722631075 |
| Lucknow | +91-5222614782 |
| Hyderabad | +91-4023420730, 23420740 and 23420761 |
| Indore | +91-7312535567, 7312533523 |
| Patna | +91-6122332033 |
| Kolkata | +91-3322124172, 22124175, 22124176 |
| Kolkata-I | +91-3324198845, 3324198540 |
| Kolkata(S) | +91-3323370642 |
| Raipur | +91-7712255008, 4912812, 4028622 |
| Jamshedpur | +91-6572249077, 6572249099 |
| Trivandrum | +91-4712322622, 4712322333 |
| Kozhikode | +91-4952725581/82 |
| Vijayawada | +91-8662499595, 2499596 |
You can find all the zonal customer offices and their numbers on the LIC website.
All LIC policyholders can check their policy status by logging into the LIC e-services website, sending an SMS or calling the customer care numbers. The LIC has made the policy status check process simple to help the policyholders get the details of their policies and avoid delays in premium payments.
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