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LIC Policy Status: How To Check LIC Policy Status Without Registration, By SMS & Policy Number

Updated on: Mar 15th, 2023

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15 min read

Any person who has taken a Life Insurance Corporation (LIC) policy can check its status regularly.LIC policy protects against contingencies, but checking their status is essential. When the policy premium is not paid on time, it may result in the lapse of the policy. A lapsed policy will be futile; thus, policyholders need to check the status of their LIC policies to know the premium payment dates.

How to check LIC policy status

Sometimes, you may miss out on paying the policy premium, and the grace period may go unnoticed. You can avoid such situations by checking your LIC policy status and being updated about upcoming premium payments. Apart from premium payment dates, you can also get to know the basic details of the policy, plan term, date of commencement, sum assured, first unpaid premium, interim bonus, etc., by checking its status. 

With the introduction of the LIC online platform, you can check your policy status online without visiting the LIC branch office. LIC has also provided mobile services through which customers can check their policy or premium payment status. However, you need to know the policy number while checking the policy status through SMS or call.

LIC policy status by policy number

You can check your LIC policy details by registering on the LIC e-services portal. Below are the steps to check the LIC policy for new users:

Step 1: Go to the LIC website and click the ‘Login to Customer Portal’ option on the homepage.

Step 2: Click the ‘New User’ button on the page. 

Step 3: Enter the policy number, instalment premium, DOB, gender, email, and PAN and click the ‘Proceed’ button.

Step 4: Enter the Login and password credentials and click the ‘Submit’ button.

Step 5: A confirmation mail will be sent to your email ID upon successful registration. Click on the URL given in the confirmation mail. 

Step 6: A new page will open. On this page, enter the details of your LIC policy, such as date of birth, policy number, premium amount, etc., and click on the ‘Submit’ button.

Step 7: The status of the policy will be displayed on the screen.

Below are the steps to check the LIC policy for registered users:

Step 1: Go to the LIC website and click the ‘Login to Customer Portal’ option on the homepage. 

Step 2: Click the ‘Registered User’ button on the page. 

Step 3: Enter your username and password and click the ‘Sign In’ button.

Step 4: Click on the ‘Policy Status’ tab.

Step 5: You will see the list of all your LIC policies that you have enrolled for.

Step 6: Click on the policy number you want to check the status from the list. 

Step 7: The details of the policy will be displayed on the screen. 

How to check LIC policy status without registration?

The LIC has introduced the SMS and phone call service to know the LIC policy status without logging in to the LIC website. Thus, even if you are not registered on the LIC e-services portal, you can inquire about the status of your policies through SMS or call. These services ensure that the policyholders who do not have internet access can stay updated about their LIC policy status. The two ways of LIC policy status check without registration are provided below.

LIC policy status by SMS

LIC offers an SMS service for checking LIC policy status to help customers stay updated throughout the policy term. To know your LIC policy status through SMS, type the message - ‘SMS LICHELP <pol.no.>’ and send it to 9222492224.

LIC policy status through customer care number

You can know the LIC policy status by calling the LIC customer care number at +91-02268276827. The services on the customer care number are available in English, Hindi and eight regional languages between 08:00 a.m. to 08:00 p.m. from Monday to Friday. You can also contact the zonal offices for policy status enquiries. Below are a few important zonal customer offices numbers:

 

Zonal Office

Customer Number

Delhi+91-1123711804, 11-23711806, 11-23312104, 11-23312105
Delhi-I+91-1122785929, 1122785930
Ahmedabad+91-7927461662/ 27461032/ 27490619
Bhopal+91-0755-2676254, 0755-2570043
Jaipur+91-1412744342, 1412742845
Mumbai-I+91-2226788943, 2226781224, 2226770302, 22-26797532.
Mumbai-II+91-2227723592 / 27725968
Mumbai-III+91-2220891214 / 20891215
Mumbai-IV+91-22-26500441 / 26500442
Siliguri+91-3532545737/ 2545739
Bangalore+91-8022966528, 22966553
Bangalore-II+91-82122966896, +91-82122966836
Jammu+91-1912479790, 1912479791
Gandhinagar+91-7923240083/ 23240383
Kanpur+91-5122333998
Bhubaneshwar+91-6742573910 & 2573911
Goa+91-8322434404/ 2230760
Chennai-I+91-4428611912, 4428611642
Chennai-II+91-4425331915/ 4425331914/ 4425331912
Chandigarh+91-1722631075
Lucknow+91-5222614782
Hyderabad+91-4023420730, 23420740 and 23420761
Indore+91-7312535567, 7312533523
Patna+91-6122332033
Kolkata+91-3322124172, 22124175, 22124176
Kolkata-I+91-3324198845, 3324198540
Kolkata(S)+91-3323370642
Raipur+91-7712255008, 4912812, 4028622
Jamshedpur+91-6572249077, 6572249099
Trivandrum+91-4712322622, 4712322333
Kozhikode+91-4952725581/82
Vijayawada+91-8662499595, 2499596

You can find all the zonal customer offices and their numbers on the LIC website.

All LIC policyholders can check their policy status by logging into the LIC e-services website, sending an SMS or calling the customer care numbers. The LIC has made the policy status check process simple to help the policyholders get the details of their policies and avoid delays in premium payments.

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Quick Summary

It is essential for LIC policyholders to regularly check their policy status to avoid lapse due to missed premium payments. The process can be done online, through SMS, or by calling customer care. Checking status provides details like premium amount, due dates, etc. Users can register on LIC's e-services portal or use SMS/call services without registration.

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