Even after 7 years of successful implementation, GST is constantly evolving, and the future of GST remains dynamic. Tax compliance has become much easier under the GST regime as businesses can perform every compliance task through a single window of the online GST portal. Zero manual intervention has reduced the chances of corruption and harassment by unscrupulous tax officials. But it has its own set of complexities. GST compliance requires businesses to achieve a high level of technology adoption and a tech learning curve. For small traders and manufacturers, it can be burdensome.
In this article, we will explore the journey of GST so far, highlight the role of technology, and discuss the future aspect of GST.
The government introduced Goods and Services Tax (GST) in 2017 to make it the only indirect tax for the whole nation, i.e. "One Nation, One Tax". This simplified and unified tax structure was designed to waive off the cascading effect of paying multiple taxes. GST has continuously evolved in response to the needs of various stakeholders including business, government, and the general public.
From increasing the threshold for obtaining registration to constantly changing the tax rates as and when needed, the government has introduced significant transformations to the framework. These reforms underline the future scope of GST in India and reflect the government's commitment to improving the tax ecosystem.
Here is the list of key reforms which were brought to the GST law:
S.No. | Type of reform | Date of implementation | Description |
1 | Introduction of E-way bill | 1st February 2018 | A registered person must get an e-way bill for the movement of goods exceeding Rs.50,000. |
2 | Automated ITC visibility with GSTR-2A introduction | 1st February 2019 | The GSTR-2A form was introduced to give buyers a consolidated view of the invoices uploaded by their suppliers in GSTR-1. ITC claims began being verified against GSTR-2A data, which was still not mandatory. Taxpayers had to reconcile discrepancies between GSTR-3B and GSTR-2A manually. |
3 | Automated Return Scrutiny System | It was introduced in May 2023, applicable from FY 2019-20 onwards | An automated return scrutiny system was launched to implement a non-intrusive verification process that enables central tax officers to scrutinise GST returns where anomalies are identified based on data analytics and risk parameters. |
4 | Launch of GSTR-2B (Static statement auto-generated from supplier filings) | August 2020 | GSTR-2B was introduced as a static, monthly statement for ITC claims. Unlike GSTR-2A, it remained unchanged for a specific tax period. It provided clarity on ITC eligibility, minimising errors but increasing reconciliation efforts to be more regular instead of occasional. |
5 | E-invoicing Mandate | 1st October 2020 | Businesses above a threshold limit must authenticate the invoices electronically through the Invoice Registration Portal (IRP). E-invoicing ensured real-time sharing of invoice data with the GST portal, auto-populating GSTR-1 and GSTR-2B for seamless ITC validation. |
6 | QRMP Scheme | 1st January 2021 | An optional scheme to help small businesses opt for quarterly GSTR-3B filing. |
7 | Restriction on Provisional ITC | 1st January 2022 | Rules restricted taxpayers from claiming more than 105% of ITC reflected in GSTR-2A or GSTR-2B, which was eventually brought down to 100% of ITC in GSTR-2B alone. This effectively eliminated the practice of claiming provisional ITC. It encouraged suppliers to upload invoices promptly, fostering compliance. |
8 | AI in Tax Scrutiny | 2022 and onwards | The government started using Artificial Intelligence (AI) to scrutinise tax filings, detect discrepancies, and ensure compliance. AI and ML identified suspicious patterns, such as fake invoices, under-invoicing, or mismatched Input Tax Credit (ITC) claims. |
9 | Invoice Management System | 14th October 2024 | IMS is a communication functionality on the GST portal that connects suppliers and recipients through invoice reporting and a single dashboard interface. It aims to significantly improve the process of ITC claims. |
Though GST was meant to be a simple tax. However, with frequent changes introduced in the law, it has become difficult for businesses to comprehend its provisions. Countries that have successfully implemented GST follow fewer tax slabs, whereas in India, the GST structure currently follows five tax slabs, including 0% or nil tax. Merging of tax slabs has been in discussion since 2021, when the GoM on rate rationalisation was formed. Initially, it will provide relief to the taxpayers, but eventually could give rise to complications in billing and newer instances of inverted tax structure.
Moreover, the government has adopted technology like Artificial Intelligence (AI), Machine Learning (ML), and data analytics. Since 2022, it has been used to scrutinise tax filings, detect tax evasion, and improve revenue collections. A study by Team Clear reveals that AI is fueling automated tracking and tax alerts, so much so that 80% of the notices received by businesses today are system-triggered.
With the increasing volume of reporting requirements, data reconciliation, and audit processes, it becomes challenging for businesses to constantly adapt. Traditional processes of working in silos with manual data entry only add to complexity, confusion, and data inconsistencies across regulations. All this leads to an unnecessary compliance burden, which calls for adoption of automation and technology like Robotic Process Automation (RPA). This will help businesses automate repetitive tasks like data entry and report generation, ensuring consistency and speeding up processes.
The future impact of GST on the Indian economy is significant. The GST reform is still very much a work in progress, with the government actively planning to expand the taxpayer base by bringing in more businesses and rationalising existing tax slabs and rates. The government's future plan for GST includes stringent reforms to prevent tax evasion, such as: