How to Close or Cancel Axis Bank Credit Cards?

Axis Bank, India’s largest private sector bank, is widely known for offering a wide range of credit cards. These cards come with associated benefits such as discounts and cashback offers, enhancing the lifestyle of bank customers. Regardless of these benefits, it is quite common for an occasion to arise when a bank customer may want to close his/her credit card. If you are facing a similar situation, keep reading this article and find out how to close your Axis Bank credit card. 

How Can I Close My Axis Bank Credit Card Online? 

You can close your Axis Bank credit card online by following the below steps:

• Step 1: Visit the Axis Bank Web-Chat page on the Axis Bank website.
• Step 2: Enter your registered email ID and mobile number and click ‘Start Chatting’.
• Step 3: A bank agent will connect you. Specify that you want to close your credit card to the agent. 
• Step 4: Follow the process stated by the agent to close your Axis Bank credit card. 

How Can I Close My Axis Bank Credit Card Offline? 

You can close the Axis Bank credit card offline through the following ways:

Via Customer Care

Axis Bank offers customers the option to close their credit cards by contacting the customer care team. Here are the steps to close your Axis Bank credit card by calling customer care:

• Step 1: Dial one of the customer care numbers from your registered mobile number - 1860 419 5555, 1800 103 5577 or 1860 500 5555. 
• Step 2: Place a credit card closure request to the bank representative. 
• Step 3: A bank representative will then verify your identity by asking you a few regular questions and then proceed to close your Axis Bank credit card account.

Via Axis Bank Branch

The following is a stepwise process you need to follow to close your Axis Bank credit card by visiting the bank branch:

• Step 1: Visit the nearest branch of Axis Bank along with some ID proof documents. 
• Step 2: Consult a branch representative and inform him/her about your intention to close your credit card.
• Step 3: Place your closure request and specify the reason behind it. 

Things To Know Before Closing Axis Bank Credit Card

If you are planning to close or cancel your Axis Bank credit card, keep the following things in mind:

• Clear all your outstanding dues, balance transfers, pending loans, EMI payments and other annual charges that are associated with the credit card you are closing. 
• You must redeem all the unused reward points on your Axis Bank credit card before requesting closure or cancellation. 
• Once you have raised the request for your Axis Bank credit card cancellation or closure, you cannot transfer the associated dues to another credit card. 

Effect On Credit Score Upon Cancelling AXIS Bank Credit Card

Generally, if an individual holds only one credit card and decides to close or cancel it, it may not significantly affect his/her credit score. On the other hand, cancelling a credit card can impact the credit score if the cardholder possesses multiple cards. Once the cancellation request is processed, the combined credit limit available with the cardholder decreases. As a result, the credit utilisation rate increases, causing a negative impact on the CIBIL score.

How To Reactivate Cancelled Axis Bank Credit Card?

An Axis Bank customer seeking to reopen their credit card can reach out to the customer care team and specify their reactivation request. To do this, they need to provide details such as their particulars, credit card number, card expiration date, and contact information such as their registered phone number and date of birth. 

Alternatively, customers can reactivate their Axis Bank credit card by visiting their nearby branch and consulting with a bank representative in person.

Before considering to close your Axis Bank credit card, you must understand the implications such a decision could have on your overall financial health. Besides offering a convenient closure facility, Axis Bank provides all its customers with comprehensive guidance and support throughout the process. Therefore, make sure to take the closure step with complete financial knowledge and control. 

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