Axis Bank, India’s largest private sector bank, is widely known for offering a wide range of credit cards. These cards come with associated benefits such as discounts and cashback offers, enhancing the lifestyle of bank customers. Regardless of these benefits, it is quite common for an occasion to arise when a bank customer may want to close his/her credit card. If you are facing a similar situation, keep reading this article and find out how to close your Axis Bank credit card.
The following table shows Axis Bank Credit Card Helpine Number and Email ID:
| Contact Method | Details |
| Customer Care Number | 1860 419 5555 / 1860 500 5555 |
| Email ID | email.services@axisbank.com |
There are multiple methods to close My Axis Bank Credit Card:
The steps to close your Axis Bank credit card by calling customer care:
Step 1: Call Axis Bank customer care and select the Credit Card option.
Step 2: Connect with a customer care executive.
Step 3: Complete the identity verification.
Step 4: Request permanent closure of the credit card.
Step 5: Note the Service Request (SR) number for future reference.
The steps to close your Axis Bank credit card by calling the Axis Bank Branch:
Step 1: Visit the nearest Axis Bank branch with a valid photo ID.
Step 2: Request the Credit Card Closure Form.
Step 3: Fill out the form and submit it to the bank executive.
Step 4: Collect the acknowledgment receipt for future reference.
The steps to close via e-mail id are as follows:
Step 1: Draft an email requesting credit card closure.
Step 2: Include your name, registered mobile number, and the last 4 digits of your card.
Step 3: Send the email from your registered email ID to email.services@axisbank.com.
Before finalising the decision, evaluate how the closure will affect the overall credit health:
| Scenario | Impact on CIBIL Score | Reason |
| Closing your only credit card | High negative impact | Removes your credit history, making it harder for credit bureaus to assess your repayment behaviour. |
| Closing one of multiple credit cards | Moderate negative impact | Lowers your total credit limit, which may increase your credit utilisation ratio and reduce your CIBIL score. |
Before you close Axis Bank Credit Card, here are some points to remember:
Before initiating Axis Bank credit card closure, it is important to understand its impact on overall financial health. While the Axis Bank credit card closure process is simple, evaluating the effect on the credit score and overall credit profile can help in making an informed financial decision.
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