Close HDFC Credit Card: How To Close/Cancel HDFC Credit Card?

HDFC Bank allows you to close your credit card through several easy methods, both online and offline. Before initiating the closure, ensure that your dues are cleared and reward points redeemed. 

Key Highlights:

• Preparation: Pay all outstanding dues, clear EMIs, and use reward points before closing the card
• Online: Close the card through Net Banking or the MyCards web app
• Offline: Close the card via customer care, branch forms, or a written request to the bank

When to Cancel your HDFC Credit Card?

Although cancelling your HDFC credit card may not always be the best choice for your long-term financial health, there are certain situations where it may be necessary, which include:

• If the credit card is stolen or lost, it is a must to immediately close or cancel the card.
• If the credit card is not used, but users have to pay the annual charge, an option to close the card is available.
• Getting worried about credit card debt due to non-payment, so opting to close the account is required.
• The requirement for the card has been fulfilled, and keeping the card is unnecessary.

How to Close HDFC Credit Cards Online?

There are two ways to close your HDFC credit card online:

i. Net Banking 

The following is a step-by-step guide to cancel HDFC credit cards online via the official HDFC Net Banking portal:

Step 1: Visit the official Net Banking portal of HDFC Bank and log in. 

Step 2: Navigate to the ‘Cards’ tab on the main page and click on it. A few options will be displayed on the screen. 

Step 3: Choose the ‘Credit Card’ from the option and click on ‘Request’. 

Step 4: Select ‘Credit Card Hotlistlisting’.

Step 5: Select the credit card that needs to be closed.

Step 6: Select the reason for hotlisting, then submit.

Once the above steps are completed, HDFC Bank will close/block your credit card. 

ii. The Official MyCards Web Portal

HDFC Bank card closures can be completed through the official MyCards web app by following the steps below:

Step 1: Open your mobile or desktop browser and visit the official portal.

Step 2: Open the app and enter your registered mobile number.

Step 3: You will receive an OTP. Enter the same to log in to the account.

Step 4: Now, select the credit card that is intended to be closed. Consider the following as per the situation:

• If the user is not registered under MyCards: Enter the credit card’s last 4 digits.
• Single credit card holder: proceed to the next step.
• In case of a multiple card holder: Select your card from the list in the app or add the same if it is not registered.

Step 5: Navigate to the card actions and click on 'Place a card closure request'.

Step 6: Select the reason to close the card and authenticate using the final OTP.

How to Close HDFC Credit Cards Offline?

Here’s how you can close HDFC credit cards offline: 

• Step 1: Visit the nearest branch of HDFC Bank. 
• Step 2: Obtain an HDFC Credit Card Closure Form from a bank representative. 
• Step 3: Fill it up carefully and submit it at the bank counter. 

How to Close HDFC Credit Cards via Customer Care? 

To close the HDFC credit card through customer care support, follow the steps below:

Step 1: Contact an HDFC Bank representative by calling the updated toll-free numbers 1800 1600 or 1800 2600.

Step 2: Request cancellation of the credit card by specifying the credit card details and the reason for closing it.

How to Close HDFC Credit Cards by Sending Applications Via Post? 

An individual can close their HDFC credit card by sending an application to the bank branch via post by following the steps below: 

Step 1: Download the ‘HDFC Credit Card Closure Form’ from the bank's official website. 

Step 2: Fill in all the required details, such as your card number, particulars and contact information. 

Step 3: Write an application to the nearest branch manager explaining the reason for closing the credit card. 

Step 4: Attach the form with the written application. 

Step 5: Send the form via post to the nearest HDFC Bank branch. 

How to Close HDFC Credit Cards via Virtual Assistant EVA? 

HDFC Bank’s AI assistant, EVA, is integrated with MyCards and can initiate card cancellation by entering 'Close Credit Card', triggering a secure,closure process.

Things to Keep in Mind When Closing HDFC Bank Credit Card

While closing a credit card of any Indian bank, including HDFC Bank, it is in the best interest of a cardholder to consider certain factors, which are as follows:

1. Credit Score 

Closing an HDFC credit card, regardless of its age, can influence your credit score by altering your credit utilization ratio and average account age. Before proceeding with the HDFC credit card closure, evaluate how it might affect your credit score and ensure you're comfortable with the potential impact.

2. Unpaid Balance 

The remaining outstanding balance on your HDFC credit card at the time of closure can negatively affect credit score, leading to penalties such as extra fees or interest charges. To avoid these consequences, ensure all dues are cleared before closing your account.

3. Reward Redemption 

HDFC Bank offers various benefits like reward points and cashback to its credit cardholders. Closing your credit card means losing access to these perks. It’s recommended to redeem your reward points before closing your HDFC credit card to make the most of the benefits.

4. Regulatory Rule:

Per RBI mandates, HDFC Bank must complete credit card closure within 7 working days from the request date, provided all dues are zero. Failure to close it within 7 days makes the bank liable to pay a penalty of Rs. 500 per day of delay to the customer.

Consequences of Closing Your Credit Card

Closing an HDFC credit card is a personal decision, but it’s important to carefully weigh the consequences. It can impact your CIBIL score and disrupt the payment history, especially for those with a long-standing credit history. Be sure to assess the potential drawbacks before making your decision.

How to Reactivate a Closed or Cancelled HDFC Credit Card?

Follow the below steps to reactivate your closed or cancelled HDFC credit card: 

Step 1: Visit the official website of HDFC Bank. 

Step 2: Download the HDFC Credit Card Reactivation form and fill it up carefully. 

Step 3: Attach the supporting documents. 

Step 4: Send the form via the post to the credit card division of the HDFC Corporate Office. 

Once you submit your application, a bank representative will process it and verify the documents provided. Upon successful verification, HDFC Bank will proceed with reactivating your closed credit card.

The correct online and offline methods to close an HDFC credit card are available, and the most convenient option can be chosen. Before closing, outstanding bills should be reviewed, active EMIs cleared, and remaining reward points used to avoid penalties and maintain good credit health.

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